For some of us old timers (note I include myself), the idea of using a laptop device to conduct inspections or "tweet" a co-worker is still somewhat foreign. I finally gave into my daughters and created a Facebook account, which I try to check at least monthly. For whatever reason, it simply does not do much for me since I am accustomed to phone conversations, email and an occasional text message. As my phone has gotten smarter (which means I may have gotten dumber), I have had to make some decisions as to what works and fits my life style. Following are a few points to consider:

1. Using your cell phone to take pictures of outcomes (both good and bad) is great. Saving or transmitting these files to your primary computer can allow you to collect and organize a great database. I recently conducted a workshop and showed pictures of best practices and not so best practices. I was careful not to name names but was able to show in a few pictures more than I could have ever described verbally.

2. Texting is great so long as it does not go too far. I tend to make sure every word is typed correctly which slows me down but avoids the chance that the phone correction tool misinterprets what I was trying to say. I have learned the hard way that FYU is not translated the same as FU. Go figure?

Your comments and questions are important. I hope to hear from you soon. Until then, keep it clean...

Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678-314-2171 or