Resilient means that the floor “gives” or can be indented without breakage in most cases. An example is VCT (Vinyl Composite Tile) which is a man-made flooring that appears to be solid, yet has some flexibility and can be indented. 

An example of Non-resilient flooring is marble, which is a natural stone and does not indent without being damaged. Other examples of resilient flooring include rubber, wood, vinyl, linoleum and cork.  Examples of non-resilient flooring include granite, concrete and terrazzo (a form of cement mixed with marble chips).

In many cases, both types of flooring can be safely maintained by means of daily dust/damp mopping using a neutral detergent or water. Some of the floors will accept water based finish (or seal) while others require special products that allow them to “breathe.” Some require a solvent based penetrating seal that fills the pores, reducing the “dusting effect” and simplifies maintenance. If the wrong finish or seal is applied, the floor can be damaged requiring extensive corrective work that could have been avoided.

Floor care can be simple so long as certain procedures and guidelines are followed.  Understanding pH and the effects of acids and alkalis on a type floor or finish is crucial in any successful maintenance program. Consult with your vendor/distributor for guidance on any floor types – especially usual ones that have warranties that can be easily voided. 

Your comments and questions are always welcome.  I hope to hear from you soon.  Until then, keep it clean…


Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678.314.2171 or