A reader writes:  “I have a 100,000 SF facility that is 24/7.  The challenge is that some areas are only cleaned once per day and others are cleaned twice or three times per day.  Help!”


Managing a contract of this size and complexity can be daunting at best.  We are accustomed to cleaning a building/area once per day or visit keeping tasks/frequencies relatively simple.  Based on the additional information you provided, there are actually areas that not only have to be cleaned at least once per 8 hour shift but also require policing during the 24 hour cycle as well.  It is very important that you get your brain around how many SF (and fixtures) you are servicing per 24 hour cycle since it is a lot more than 100,000 SF of actual space.  If you do not have a clear handle on this information you will either be servicing areas too often or missing areas that must be cleaned as per schedule.  


There are some excellent vendor supplied relational databases that can help you tremendously in this endeavor.  The key is to input and manage the data correctly so that the scheduling software can assist you with identifying what tasks are performed and how often per 24 hour cycle.  Note following suggestions:


1.Break out each 8 hour shift into areas that have to be serviced.  


2.This means you need to have a clear building inventory of office spaces, break rooms, rest room fixtures, floor types, etc. so that each area is identified.  


3.What areas must be serviced on 1st, 2nd and 3rd shifts on what days?  The challenge is that many office areas probably only need servicing Mon – Fri along with the accompanying break rooms, rest rooms, etc.


We will pick up this discussion in a future article.  


Your comments and questions are important. I hope to hear from you soon. Until then, keep it clean…


Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678-314-2171 or CTCG50@comcast.net.