One definition of effective training is that which brings about a change in attitude and action. If you have chosen the right trainer, you will want to get the most from his/her time at your facility but supporting him/her in any way you can. Consider the training environment that he/she will have to use. Is it quiet and free from distractions? I have experienced forklifts working in the next area with their engines and back up beepers blaring the entire time. I have had people wander in and out looking for someone or simply using the room as a short cut. I have had the entrance behind me which means that every time a student needs to leave for a very legitimate reason they distract everyone else in the room.

Does the trainer have the right tools to do the job? Although I may request Post It type sheets, markers and working surfaces, I oftentimes have to sketch out a quote or idea on an 8-inch by 11-inch sheet of paper and show it to the attendees. I have had to find a working outlet or be three inches short on a power cord with no extension. I have experienced conference room tables that can seat 12 when there are 20 plus in the class. I have experienced converted garages/storage areas converted to training rooms where the mean temperature was 47 degrees.

As a professional I will make the class work in spite of any obstacles like those listed but must admit that it takes away from focusing on the material and the students.

Your comments and questions are important. I hope to hear from you soon. Until then, keep it clean...

Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678-314-2171 or