In a previous tip, a reader asked about cleaning times for air vents. I took the time out to address bidding a tag job. Now, I’m ready to address the task at hand.

Although there may be published cleaning times standards for this task, I highly recommend you develop your own. Since you are already in the buildings, you can easily identify a typical area with 10 to 20 vents, inventory them as to inlets or outlets, note current condition and then time a worker to “clean” the vents.

Of course, be sure you determine what the customer expects as to the term “clean” since this may necessitate washing them, taking the down and cleaning them or simply using a vacuum or duster. The reason that you clearly identify what will satisfy the customer is that if he/she is expecting them to be washed and you simply dust them, they can have you go back re-perform the task at your expense.

We will continue to look at developing your time standards in a future article. Your comments and questions are important. I hope to hear from you soon. Until then, keep it clean...

Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678-314-2171 or CTCG50@comcast.net