This is the third part of an article on hiring a trainer to teach cleaning.

In a prior article we stressed the importance of the trainer/consultant having firsthand knowledge of the training they are going to conduct. This does not mean they have to know how every piece of your equipment works since there is such diversity in today’s market.

You should make sure to provide him/her with the names and model of any equipment they are going to train on so that they can research how it works. Make sure the unit is functional including being fully charged. Please do not waste valuable time requiring the trainer to have to figure out a new auto-scrub unit that they have never seen before. Either have the vendor available to assist or one of your own staff who has used the unit successfully. Nothing is more frustrating to a trainer than to spend time figuring out the switches and adjustments only to learn the unit has not been charged and worthless for the moment.

Of course, you have a responsibility to provide a training environment conducive to learning. Many trainers will have a suggested set up for the training room. Give serious consideration to their requests. A lot of time can be wasted finding a working outlet, extension cords, projector screen/blank wall, set up tables, paper, pencils and other necessities that can impact the learning process.

We will continue these thoughts in a future article. Your comments and questions are important. I hope to hear from you soon. Until then, keep it clean...

Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678-314-2171 or