15 Tips For Being A Better Janitorial Supervisor
In wrapping up this series on supervision, please find a few positive suggestions that may go a long ways in improving morale and productivity. You may have a few others that you could share.
1. Personally thank workers for doing a good job – one on one, in writing or in person. Do it often and sincerely.
2. Be willing to take the time to meet with and listen to your workers – as often as possible.
3. Provide workers with specific and frequent feedback about their performance based on the standards they were trained to by your trainer.
4. Recognize, reward and promote high performers based on their abilities, experience, etc.
5. Deal promptly with bad attitude and low performers sot they will either improve or leave.
6. Make sure your staff understands the history and goals of your company with an emphasis on their importance in the scheme of things.
7. Involve employees in decisions that affect them. Remember that involvement equals commitment.
8. Give everyone a chance to grow and learn new skills. You may be surprised at the response from those you least expect.
9. Create a partnership with each employee and always encourage them to do their best. Of course, it helps if you set the example.
10. Provide a sense of ownership as it relates to each worker’s safety, environment and work.
11. Strive to create an environment that is open, trusting and fun.
12. Encourage and reward new ideas, suggestions and initiatives that benefit the company and the customer.
13. Learn from rather than punish mistakes.
14. Celebrate successes. Remember that enthusiasm is contagious.
15. Take time for team and morale building to keep everyone on their game.
Your challenge is to stay creative and fresh.
Your comments and questions are always welcome. I hope to hear from you soon. Until then, keep it clean…
Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678.314.2171 or CTCG50@comcast.net.