September 2004 Issue

---

INDUSTRY PROFILE
New Orleans: No Big Easy Clean

---

SPECIAL REPORT
Decision 2004

---

SPECIAL REPORT
Follow The Money

---

TECH TALK
Training On The Go: Programs That Offer On-Site Demos

---

BIZ 101
Got A Court Date? Stay Sane

---

OPERATIONS LOG
Big, Simple, Stylish: Paper And Soap Dispensing Trends

---

EDITORIAL
Time For BSCs To Publicize Their Public-Health Function

---

EVERY ISSUE
News Briefs

---

BUSINESS BUILDER
Benchmark To Improve Your Business

---

ASHKIN ON GREEN
Join The Green Cleaning Party

---

Cover Story
Cross-Contamination

---