As we hear terms connected with the green cleaning movement, productivity and certifications, we usually come across the term “high performance cleaning.”  What does this mean to you?  Are you using custodial best practices that can be identified as high performance cleaning?  If so, what are they?  Can you do better?  What are the benefits to your customer and to your company?  


High Performance Cleaning usually includes the following:


1. Team Cleaning focused on using specified equipment and processes that increase productivity while increasing quality outcomes.


2.Use of microfiber cloths, flat mops and systems designed to reduce repeat work and clean more effectively.


3.Use of certified green friendly (to the environment) cleaning products that have less negative impact on the environment while still effectively cleaning.


4.Using commercial grade vacuum systems with HEPA type filtration to reduce dust, pollen and other issues related to IAQ (Indoor Air Quality).


5.Using battery operated equipment (not lead acid in most cases) to avoid fumes and protect the IAQ of an area.


6.Using the safest possible disinfectants, strippers and other non-green products that still perform without harm to the environment or humans.


7.Using a systematized way of cleaning so that results are predictable and effective.


8.Training all staff in proper, safe use of chemicals and equipment so that the chance of injury is reduced and that long term exposure is voided.


9.Conducting Quality Control inspections to identify areas that need improvement rather than just finding fault with a poorly trained cleaner.


High Performance Cleaning is a continuous improvement process that never reaches the final destination.  It is a way of identifying safer, more effective ways of cleaning an account while protecting the built environment.  


Your comments and questions are important. I hope to hear from you soon. Until then, keep it clean…



Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678.314.2171 or