A reader writes:  “I have a 100,000 SF facility that is 24/7.  The challenge is that some areas are only cleaned once per day and others are cleaned twice or three times per day.  Help!”


Managing a contract of this size and complexity can be daunting at best.  We will continue with the process of breaking down a contract of this size and complexity.  We now continue with the suggested process for work loading this contract:


9.  Consider utilizing a modified Blended Cleaning (Zone and Team) schedule if necessary to maximize productivity and avoid duplication of effort.


10.  Identify the correct tools necessary to perform each task.  Example:  setting up barrels/carts for office cleaning such as pulling trash, dusting, spotting carpet, etc.


11.  Implement training to reflect the Job Card tasks.  Example:  if a person is a trash collector they may not need to be trained on use/maintenance of a back pack vacuum cleaner at this time although cross training will be an eventual goal.


12.  Expect and deal with opposition from those who have become accustomed to those who have either Zone cleaned or simply cleaned on their own schedule.


13.  Assign Job Cards so that each area that must be serviced on the 1st shift do their work correctly.  This means that trash, vacuuming and rest rooms that must be cleaned on 1st shift are captured and not cleaned again in another shift unless specs dictate accordingly.


14.  Due to the weekends being a special time with different shift opportunities, you should generate separate Job Cards for all the tasks taking advantage of the window of opportunity to conduct wet work in some of the five day per week areas.


We will conclude our analysis in the next article.


Your comments and questions are important. I hope to hear from you soon. Until then, keep it clean…


Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678-314-2171 or CTCG50@comcast.net.