A reader writes: “I am of the wrong generation when it comes to computers, tablets, websites and all the communication tools on the market today. Any suggestions as to how I can cope?”

It appears we were born in the same year and yes, “I feel your pain.” One of my standing jokes had to be retired since no one in the audience knew what I was talking about when I complained that I still could not figure out how to set the clock on my Betamax video machine. As a side note, I never did learn how to set it right. I also have a watch that sits on my dresser since I cannot get it to set the correct date. I now wear a basic analog dial face with a solar powered battery that is relatively easy to change from day light savings to regular time twice each year. I am on Face Book but do not tweet yet. I am on CleanLink News and enjoy texting on my smart phone so I can see pictures of my grandkids immediately. As to other forms of communication I will try to learn and exploit their productivity value over time.

Technology is a two-edged sword in that can bring both tears of joy and tears of anguish as we deal with the ever changing knowledge base. I remember the comment that my wrist watch has more computing power that was available when America first landed on the moon. Of course, our Moon Buggy is a state of the art automated floor machine that follows a programmed course, adds it own chemical mixture and “goes home” when the battery gets low. A technician can actually check and adjust its software using the Internet. Although this machine can run 24/7 except for fill ups and battery charges, it does not have the personality of the humans it replaced.

My suggestion is to embrace progress, “get with the program”, identify what is essential to learn and know about the software you are using and be prepared for the day when your position will be automated. If you are ready, you will move to another position that may not even exist today.

Your comments and questions are important. I hope to hear from you soon. Until then, keep it clean...

Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678-314-2171 or CTCG50@comcast.net.