December 2003 Issue

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NEWSWORTHY
Illegal Cleaners Not Limited to Wal-Mart

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COVER STORY
Check Points

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THE GREEN MOVEMENT
Green Gains Momentum

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MARKET PULSE: Washroom Care
Soap: Health and Safety’s Latest Mascot

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TECH CENTRAL
Voice Over IP: Talk Could Be Very Cheap

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FACE OF THE INDUSTRY
December 2003

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BUSINESS MANUAL: ON THE SALES SIDE
Back-To-School Sales

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BUSINESS MANUAL: CLEANER’S CORNER
Health Care Cleaning Concerns

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FREETIME
Getting Their Kicks

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EDITOR’S NOTE
Cautious, Maybe, But Optimism Nonetheless

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