Jan/San Industry Preps for ISSA North America 

In any given year, jan/san distributors may be challenged by any number of speedbumps — evolving client demands and expectations, new technologies that require training and investment, or even an emerging global health concern. Keeping on top of industry trends isn’t just part of the job — it’s essential for the distributor looking to provide the right solutions for their clients. Enter the ISSA Show North America. Returning once again to Las Vegas from Nov. 10–13, this event boasts another opportunity for networking, educational opportunities and a robust exhibit hall.  

Look closely and it becomes apparent that the ISSA Show floor is the one-stop shop for virtually every aspect of the cleaning supply chain. Hands-on demonstrations and high-tech robotics displays provide a glimpse of what’s next on the cleaning scene. For the distributor and salesperson, visiting the show floor is one of the best investments one can make. 

Timely Education 

Salespeople are able to develop and maintain relationships not just because they’re strong communicators, but also excellent problem-solvers. The educational sessions at the ISSA Show offer a great opportunity for the enthusiastic learner to gain some insights into how the next great challenge in cleaning can be tackled. Once again, the 2025 program delivers a diverse array of sessions designed to tackle the most pressing questions in the community. The Q&A sessions and post-presentation discussions are invaluable when it comes to gaining an edge. 

Technology and innovation, two factors impacting the cleaning industry in a significant way, will be at the forefront of both exhibitor booths and educational offerings — for example, getting up-to-speed on the latest cybersecurity standards. Sessions tackling current issues like environmental, social, and governance (ESG) are also more critical than ever. As sustainability standards and expectations are both on the rise, clients will likely be held to new standards. The opportunity to hear from experts on topics about green cleaning products and waste reduction strategies is invaluable and helps one stay abreast of conversations that are sure to come from end users. 

The educational tracks also offer attendees the chance to take a deep dive into a particular segment of the cleaning industry. Sessions will tackle topics like the latest cleaning data insights, facility management and operations trends, and marketing strategies. Speakers will also engage on a number of topics dealing with a separate challenge facing the cleaning industry: hiring and retention. For leaders looking to grow in their career, the chance to participate in these discussions will be priceless.  

It’s a jam-packed schedule, but by making the most of it, the enterprising salesperson will walk away with a new arsenal of knowledge and tools with which to enter the new year. The conference can lay the right foundation to elevate a client-vendor relationship. 

Show and Tell 

At the core of the ISSA Show is the glittering exhibition hall, where the latest and greatest in cleaning are on full display. For all of the hustle and bustle, the show floor is a vital piece of the product puzzle. Grab all the catalogs and spec sheets, sure, but the conversations and handshakes help grow any industry network. Then, take in a live (or even hands-on) demonstration of the newest products and equipment impacting the industry. It’s a rare chance to view cleaning innovation in context and examine products side-by-side.  

The floor may seem daunting, but clearly marked overhead signage will make it easy to follow on the printed show floor map, or through the official show app. Of the many must-see areas, make an early note to visit the Innovation Showcase, which puts the spotlight on the finalists and winners of the ISSA Innovation Awards. The various products, equipment and tools that caught the eye of consumers are all on display in this central location. It’s a perfect snapshot of the year’s upcoming trends.  

Network Boost 

If one trait about the cleaning industry holds true over the years, it’s that the business lives on relationships. While the educational sessions and trade show floor are excellent chances to take in industry trends, it’s the networking opportunities where many of the most valuable experiences can be found. The ISSA Show schedule is absolutely packed with events (both formal and informal) that could open the door to that next great conversation that imparts a lesson or sparks a sale.  

From daily receptions (such as the IEHA Welcome Reception on Nov. 9) to social events and awards presentations (like the Hygieia Awards Ceremony on Nov. 12) these gatherings can provide the perfect opportunity to chat away from the noise and crowds of the exhibit hall.  

Attendees don’t have to wait for a structured event to network. Relationships — the best asset for any salesperson — can be formed at every turn. There are many chances to plant some seeds during luncheons, pre- and post-keynotes, and roundtables.  

Top Recognition 

It’s not just a social opportunity — the ISSA Show also functions as a much larger stage. The show is designed to celebrate excellence not only in product development, but to honor the people driving the cleaning industry. Attending these various ceremonies is a great way to take stock of the state of the industry and prepare for the coming years.  

The winning products in the Innovation Awards are not just the latest gadgets, they are a sign of where the market is heading. Even more critical? It will soon be what clients ask for and expect. Making the right connection can help stay ahead of the curve.  

The ROI 

At the end of the day, attending the show in Las Vegas is an investment. It’s time, flights, hotels, and money. However, the knowledge and connections are one of the best long-term investments that a business can make.  

The return could be substantial, and the resulting relationships pay dividends for years. It’s professional development, personal growth, and inside industry knowledge. Many attendees greet each other like long-lost friends, and the show floor is large, but welcoming.  

The myriad sessions and events provide smaller settings to explore more niche corners of the industry, and roundtables offer the chance to share a table with industry veterans. These connections are what keep attendees coming back year after year, and it’s not to be missed. 

Jackson Silvanik served as the Managing Editor of Sanitary Maintenance for four years.