ISSA’s Cleaning Industry Management Standard (CIMS) development manager Dan Wagner says it’s never been more important than it is today for jan/san distributors to understand what makes customers tick.

Obtaining a CIMS certification will help you understand what challenges your customers face internally and externally. It will also show you a management framework that will aid in delivering consistent, quality services designed to meet customer’s needs and expectations.

Currently, 24 organizations are participating in the CIMS case study certification program. Wagner says that by having a charter group, it helps identify and smooth out any potential problems for when the Standard is officially launched.

ISSA recently accredited 10 assessors to help undergo the process of the study group.

“The fact that the assessors have been accredited is good evidence that the program is moving forward,” Wagner said. “We’re now prepared to conduct the assessments of our case study participants.”

ISSA plans to open the CIMS up to the industry at large in October in conjunction with ISSA/INTERCLEAN® 2007, which takes place October 23-26, in Orlando, Fla.

“The CIMS program is an opportunity for distributors to offer a value added new program and so far we’ve received nothing but positive feedback,” said Wagner.

EcoLogo Grants ISSA Members Special Pricing
EcoLogo, North America’s most widely recognized and respected multi-attribute environmental certification mark, recently announced that it is offering special pricing to ISSA members who wish to have their products certified as environmentally preferable.

Basic certification — the standard fee for certification — is priced as a percentage of the annual sales of the certified product, and will be extended to all ISSA members. Fully, half of all EcoLogo licensees pay no more than $1,200 per year.

EcoLogo also announced that prices for its EcoLogo Plus and EcoLogo Premium programs, which help clients market their green-certified products, have been reduced by 25 percent for ISSA members.

“We are extending these special pricing programs to ISSA members because of all that ISSA is contributing to the green cleaning movement,” Scott McDougall, president/CEO of EcoLogo and TerraChoice Environmental Marketing said. “We want ISSA members to benefit from their investment in producing environmentally preferable products from the very start.”

National Independent Sanitary Supply Companies (NISSCO), Dulles, Va., recently launched its “PowerBuy Program,” an exclusive program for its distributor members that cover health plans, vehicle insurance and business equipment discounts.

The Cleaning Industry Research Institute (CIRI), Albany, N.Y., appointed Dr. Steven Spivak as chairman of its Science Advisory Council.

Spivak takes over for Dr. Michael Berry, who completed a one-year term and remains with CIRI as a science advisor.

Southeastern Paper Group, Spartanburg, S.C., has named Jack Campbell sales representative of the year and presented him with the High Achiever Award for increased sales volume and performance.

Southeastern also named David B. Anderson as jan/san representative of the year, because he posted the largest sales volume increase in janitorial and maintenance supply products.

The company also recently hired Chris Battle to its sales staff, promoted Robert Alverson to inventory control supervisor, and gave Ben Westmoreland the responsibility of new business development in the greater Atlanta area.

xpedx, Loveland, Ohio, appointed Fred Towler vice president of procurement. Towler will work closely with xpedx marketing, logistics, finance and purchasing groups for xpedx and its suppliers.

Interline Brands Inc., Jacksonville, Fla., has appointed William Sanford president. Sanford succeeds Michael Grebe who was recently named chairman and CEO. Grebe replaces Ernest Jacquet, who resigned but will continue to serve as a company director.

Michelle Radicki was appointed general counsel for the Soap and Detergent Association (SDA), Washington. The SDA also welcomed Helen Benz as senior director of finance and administration and Mary Ann Linder as meetings manager.

D&A Building Services Inc., Altamonte Springs, Fla., has appointed Wendi L. James area manager.

Jani-King Intl., Sacramento, Calif., recently welcomed Guillermina Perez as a franchise owner in the Sacramento and South Lake Tahoe, Calif., markets.

United Sales Associates, Cincinnati, has named Richard A. Vaccaro as its product line specialist. The company also issued sales awards to Paul Castro and Todd Hayward. Castro received the line group leader award for achieving and exceeding product line sales goals, and Hayward received the eagle award “MVP” sales plaque for overall multi-line sales performance, overall multi-line effort and agency involvement.

Harper Brush Works Inc., Fairfield, Iowa, has appointed Jim Nairn vice president of supply and logistics.

American Cleaning Solutions, Long Island City, N.Y., has hired Michelle S. DeVito as its operations manager. She will be involved in customer service, production, marketing, regulatory and product development.

Acme Paper & Supply Co., Inc., has hired two new managers. Kelly Moury was named manager of customer satisfaction to supervise in Acme’s Savage, Md., and Richmond, Va., locations.

Jon Gilden was appointed account manager where he will develop and maintain key accounts in the janitorial equipment and supply division throughout the Mid-Atlantic region.

Marianne Parrs, executive vice president and chief financial officer of International Paper, Memphis, Tenn., intends on retiring at the end of 2007. Parrs, 62, joined International Paper in 1974.

ProTeam Inc., Boise, Idaho, has appointed Matthew Wood president and chief operating officer. Wood will oversee all management aspects of the business, including both short term decisions and long term strategic implementations.

von Drehle Corp., Hickory, N.C., has hired De Jonas as network administrator and Jon Thomson to the marketing and advertising team.

Joanne Wright recently joined Team Clean Inc., Philadelphia, as vice president and general counsel.

Nichols Paper & Supply Co., Spring Lake, Mich., has hired Leigh Ann Beede, Steve Dunlap and Brent Korf to its sales team.

Asplund Supply Inc., Anchorage, Alaska, has appointed Brooks Laning as vice president of operations.

U.S. Products, Couer d’ Alene, Idaho, recently hired Bryan Thomson as the company’s new sales training manager. U.S. Products also recently named J.J. Yans Manufacturers’ Rep Group of the Year for 2006.

The NPTA Alliance Board of Directors recently appointed Newell Holt to the newly created CEO position of the NPTA Alliance, Farmingdale, N.Y.

Consolidated Paper Co., Bronx, N.Y., recently announced Myrna Otis achieved the highest sales volume ever recorded by a sales associate for her sales in 2006. Vice president Ari Lewis recently received an award for his performance and sales achievements in 2006.

Perfect Fit Glove Co., LLC, Buffalo, N.Y., recently named Steve Spotts vice president and general manager.

Saalfeld Redistribution, Loveland, Ohio, has appointed John Siegel director of marketing.

James Flanagan, CEO of Nuance Solutions, Chicago, was recently inducted into the Chicago Area Entrepreneurship Hall of Fame.

Spartan Chemical Co., Inc., Maumee, Ohio, has promoted Brandon Ciptak regional manager of the Las Vegas region.

Unicco Service Co., Newton, Mass., has appointed Phillip J. Crincoll director of business development.

Georgia-Pacific LLC, Atlanta, recently appointed Kathleen A. Walters executive vice president of global consumer products and Christian Fischer executive vice president of packaging.

JP Mayo, regional sales manager for Hillyard Inc., St. Joseph, Mo., was recently named Manufacturer Representative of the Year by RoVic Inc., Manchester, Conn.

Eastern Bag & Paper Co., Milford, Conn., recognized Rubbermaid Commercial Products’ sales manager Michael Weisenberg as 2006 Manufacturer Sales Representative of the Year.

SouthEast LINK Inc., Atlanta, has promoted equipment specialist Susan Carr to the sales team.

Perkins, Taunton, Mass., has promoted Bob Crawford Sr. to executive vice president.

National Independent Sanitary Supply Companies (NISSCO), Dulles, Va., recently launched its “PowerBuy Program,” an exclusive program for its distributor members that cover health plans, vehicle insurance and business equipment discounts.

Rubbermaid Commercial Products, Winchester, Va., was recently recognized by Eastern Bag & Paper Co., Milford, Conn., as 2006 Manufacturer of the Year.

SCA Tissue North America, Neenah, Wis., recently announced it is investing $145 million in its Barton, Ala. plant for a new paper machine. The new machine is set to be operational in the summer of 2008.

xpedx, Loveland, Ohio, recently launched Select Supplies — an online purchasing and management service to help U.S. building service contractors reduce procurement costs and better manage purchasing across their companies.

Busy Bee Janitorial Services Inc., formerly of Newburyport, Mass., recently moved its headquarters to Dover, Mass.

iRobot Corp., Burlington, Mass., recently released two new products: Scooba, a floor-washing robot, and Dirt Dog, a rugged vacuum for the workshop. Scooba is the first floor-washing robot available for home use, and Dirt Dog’s heavy duty innards are suited for sweeping debris such as sawdust and nails from basement and garage floors.

Nalco Co., Washington, recently joined the Building Owner and Managers Association (BOMA) International’s elite Leadership Circle of Partners with a $25,000 pledge to support programs in education, advocacy, research and membership.

Nalco also was recently named an Energy Star partner by the U.S. Environmental Protection Agency (EPA).

SouthEast LINK Inc., Atlanta, recently donated $10,000 worth of inventory to the National Association for the Exchange of Industrial Resources (NAEIR). NAEIR is a non-profit organization that solicits donations of new merchandise from American corporations for redistribution to non-profits, churches and schools in need.

Miller Paper & Packaging, Amarillo, Texas, recently was appointed a Triple S (SSS®) Member-Dealer.

Wood Wyant, Laval, Quebec, recently joined Network Services Co., Mount Prospect, Ill.

Distributor Partners of America (DPA), Naples, Fla., recently released its “DPA Going Green” Book which is available electronically or in a hard copy version for DPA member distributors.

Grainger, Chicago, recently released its enhanced 2007 product catalog featuring more than 138,000 facility maintenance products, an increase of 23,000 items over 2006.

Strategic Market Alliance (SMA), Scottsdale, Ariz., a new member-owned cooperative for independent janitorial, sanitation, food service, and industrial packaging distributors, recently selected Activant, Yardley, Pa., as its preferred technology provider.

Network Services Co., Mount Prospect, Ill., recently named Polyair Inter Pack Inc., Toronto, Ontario, Fortune Plastics Inc., Old Saybrook, Conn., and Heartland Label Printers Inc., Little Chute, Wis., as preferred suppliers.

Multi-Clean, Shoreview, Minn., announced it increased U.S. sales by 16 percent in 2006.

Americo Mfg., Co., Inc., recently expanded its manufacturing capabilities with a new state-of-the-art, non-woven production line.