U.S. Polo Association Partners with Facility Service Provider

ISS and the United States Polo Association (USPA) recently entered into a multi-year partnership for integrated facility management and hospitality services at the National Polo Center in Wellington, Florida.

ISS North America will provide facility management, cleaning and food and beverage services, and manage club operations at the National Polo Center, the epicenter for polo in the United States. A multi-dimensional property featuring six championship fields, two restaurants, and the Pavilion event space, the National Polo Center is also home to The Polo Club, a membership organization for polo enthusiasts. The USPA will continue to internally manage security, grounds, stables, and polo operations.

“The National Polo Center is an iconic destination that offers unrivaled experiences for players, teams, guests, club members, and the entire polo community. In partnering with ISS, we ensure the property continues to operate as a world-class facility and sets a next-level standard for hospitality in sports venues throughout the U.S.,” Stewart Armstrong, Chairman, USPA, says.

Guckenheimer—ISS North America’s culinary service brand and a premier provider of dining and catering experiences in commercial facilities—will assume responsibility for dining and related services at the National Polo Center. Known for its commitment to nutritious, chef-crafted food, sustainability, and welcoming, inclusive environments, Guckenheimer will enhance and update both the menus and guest experience in the 7th Chukker and Mallet Grille restaurants, at catered and special events, and in match spaces.

Leading the ISS team is Xavier Roca, the new General Manager and a 25-year veteran of the hospitality and food and beverage industries, including management positions at Delta Airlines and The Ritz-Carlton. Rene van Camp, Chief Hospitality Officer, will also play an ongoing role as ISS and Guckenheimer inject a new level of hospitality into operations at the National Polo Center.

Steven Quick, CEO & President, Americas, ISS, says, “World-class event spaces require world-class facilities partners to support them. We are excited to be the exclusive integrated facilities management partner of the renowned United States Polo Association at the National Polo Center. Our focus on hospitality as the driver behind everything we do ensures guests, members, teams, players, and employees have memorable experiences from the moment they step onto the property to the time they leave.”