group shot of diverse business people, disabled woman on wheelchair chatting with colleagues


A new study highlights states with a substantial number of minority-owned businesses across the U.S., underscoring the importance of diversity in the commercial cleaning industry. According to 2020 and 2021 U.S. Census data analyzed by Asana, the western region comprises of more minority-owned businesses per 1,000 minority residents—Wyoming ranking first among all. Alongside 75 percent of cleaning industry members who believe that diversity, equity, and inclusion (DEI) shapes market innovation, WifiTalents Team reports, executives may reflect on their own business operations.

An increase in minority-owned businesses within the jan/san industry is driven by service providers’ need for organizations that align with their core values, Environmental Service Systems, LLC. shares. Moreover, when cleaning teams consist of diverse personnel, everyone’s unique perspectives and backgrounds can provide creative strategies that enhance performance and adequately address operational concerns, Anuva Cleaning Corporation affirms. Minority leaders are trailblazers and often address industry issues that influence the sector, Emerald City Cleaning asserts.

Investing in diverse management could lead to transformative operational outcomes. Credentials, such as Minority Business Enterprise (MBE) certification, advertise an individual and their organization as qualified—a standard that other agencies consider for partnership, CleanLink says. Minority and Women-owned Business Enterprises (MWBE) certification can also support select commercial cleaning members in accessing contract opportunities, the Office of the New York State Comptroller adds.