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Offering a pool of skilled workers, independent cleaners are imperative to maintaining high-quality cleaning services. However, many businesses struggle to build strong, lasting relationships with them. Establishing trust, clear communication and mutual respect not only improves service quality but also boosts retention, reliability and overall efficiency.

Janitorial Manager, a cloud-based janitorial software platform, offers strategies for fostering stronger connections with independent cleaners, including:
- Communicate Clearly: Use consistent channels for schedules, expectations and feedback to prevent misunderstandings.
- Offer Fair Compensation and Incentives: Transparent pay structures and performance-based incentives motivate reliability and professionalism.
- Provide Flexible Scheduling: Allowing cleaners to choose shifts and hours when possible, offers autonomy and accommodates their needs.
- Recognize Good Work and Provide Feedback: Acknowledge excellent work and provide constructive guidance to build trust and loyalty.
- Leverage Technology: Digital platforms streamline scheduling, payments and task tracking, to reduce administrative burden and improve accountability.

“Independent cleaners are necessary partners,” says Archie Heinl, President of Janitorial Manager. “Businesses that invest in clear communication, fairness and technology-enabled support create stronger, more reliable teams that deliver consistent results.”