Qualities Of Successful Cleaning Executives
Facilities need to be maintained, and appropriate cleaning of these spaces requires time, staff and expertise. To answer the need, many facility executives will choose to outsource the work to a professional building service contractor, a very lucrative opportunity for savvy business people.
According to Bulawayo 24 News reports, getting into the cleaning industry can be a smart venture. In fact, commercial cleaning and related services were recently recognized as a top franchise opportunity by the Franchise Business Review.
Many building service contractors were included in the publication’s 2018 list of Top Franchises. Among the top 200 franchise brands were Office Pride Commercial Cleaning Services, Anago Cleaning Systems and Image One.
But to compete with the best of the best, BSCs need more than a few pieces of cleaning equipment and a dream. They must possess very specific qualities, the article said.
Successful cleaning executives should be patient. Clients might not come quickly and successes might be slow to evolve, but properly trained staff and appropriate tools to complete work will bring positive results. Be patient and the work will follow.
Managers must be service-oriented. BSCs don't sell products, they sell a service. Create ways for people to feel satisfied with the services being offered and demonstrate empathy and address their concerns. Open communication can result in improved services and satisfied customers.
Be business-minded. Know what the target market wants and needs, and create ways to stand out from the competition.
Contract cleaning is a service industry — be caring about the cleaning staff and the occupants at the facilities being cleaned. People who care about what they do tend to perform better and produce stronger results. Clients will notice the difference.
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