JLL Adds to Healthcare Work Dynamics Division

JLL announced that it has hired Justin Marcoux to oversee the Healthcare Compliance Services team within JLL’s Healthcare Work Dynamics division and provide accreditation support, consulting services and facility management strategies to enhance client maintenance and compliance programs. As the Senior Director of Healthcare Compliance Services, Marcoux will be responsible for the development and implementation of compliance strategies, including creating policies, procedures and tools.

JLL’s Healthcare Compliance Services team works closely with client teams to deliver compliance support and implement compliance programs and policies to mitigate risks and ensure adherence to industry standards and regulations through program standardization. In this key leadership role, Marcoux will work closely with clients to support their hospital sites in maintaining full regulatory compliance, helping healthcare facilities navigate complex healthcare standards, regulations and accreditation requirements.

“Justin’s extensive background in healthcare compliance and his unique experience makes him exceptionally qualified to lead our Healthcare Compliance Services team,” said Amy Nunziata, Executive Managing Director, ATG Enterprise, JLL. “Justin’s leadership will strengthen our ability to help healthcare clients navigate complex regulatory requirements while optimizing their facilities operations. This strategic hire enhances our commitment to delivering exceptional value to healthcare organizations facing increasing compliance challenges.”

With more than 20 years of leadership experience in healthcare regulatory compliance, facilities management and operational strategy, Marcoux comes to JLL after serving as Senior Director of Healthcare Facilities Operations and Solutions Development at Sodexo, where he provided portfolio-wide leadership across 68 hospitals nationwide. He also served as a Life Safety Code Surveyor with The Joint Commission, conducting healthcare compliance and accreditation surveys and advising C-suite executives on governance structures and operational best practices.

JLL compliance experts use JLL Healthcare powered by ATG intelligence to combine real estate expertise with proven technology solutions, empowering hospitals and health systems to operate more efficiently while meeting regulatory compliance requirements. ATG provides clients with an accessible cloud-based solution, allowing management of documentation requirements from The Joint Commission and other authorities having jurisdiction. Clients have immediate access to critical documentation, including:
- Pre-construction risk assessment and permitting
- Multidisciplinary rounding platform
- Utility equipment manager to support generator testing and fire pump inspections
- Incident reporting to capture all incidents, near miss and good catches

“Healthcare organizations today face unprecedented regulatory pressures while trying to deliver exceptional patient care,” Marcoux said. “My goal is to help our clients establish robust compliance programs that not only meet regulatory requirements but enhance operational efficiency and financial performance. I’m excited to join JLL and leverage my experience to build high-performing teams that can deliver measurable results for our healthcare clients nationwide.”

Based in West Palm Beach, Fla., and reporting to Nunziata, Marcoux is in the process of completing an MBA from Capella University and has substantial completion toward a Master of Engineering in Advanced Safety Engineering and Management from the University of Alabama at Birmingham. His Bachelor of Science in Public Health is from American Military University. He is a Certified Healthcare Facility Manager (CHFM) and Lean Six Sigma Yellow Belt.