Image of Xlerator hand dryer and immitation hand dryer asking the question of which is real and which is a replica.


Imitation XLERATOR hand dryers continue to appear on e-commerce sites such as Amazon, Alibaba, and eBay—often at lower prices than the original, patented technology, high-efficiency XLERATOR models, but you get what you pay for! Excel Dryer, Inc. is launching a new initiative to help facility managers and commercial cleaning executives identify imitation units and verify authenticity.

While imitation dryers may cost less up front, customers will pay more over time through increased energy usage, breakdowns, repairs, and replacements. Moreover, warranties for these products are limited to only one year.

“The patented technology in XLERATOR hand dryers delivers superior performance with third-party verified faster dry times, reduced energy use, and are backed by a 7-year warranty on all parts” says William Gagnon, Executive Vice President & COO at Excel Dryer.

Authentic XLERATOR hand dryers are manufactured in the United States and feature adjustable sound, speed, and heat controls; optional eHEPA filtration; and a wide range of finish and customization options. The hand dryers are also backed by industry-leading certifications and documentation, including Made in USA Certified, Environmental Product Declarations (EPDs), Health Product Declarations (HPDs), and meet global safety standards—including UL, CE and RoHS certifications.

Despite a favorable 2017 ruling from the United States International Trade Commission blocking the importation and sale of imitation XLERATOR hand dryers that infringe on Excel Dryer intellectual property rights, replica units continue to enter the U.S. market illegally.

Jan/san customers should watch for several signs of imitation dryers, including lower performance, higher operating costs, and missing safety or sustainability certifications.

Imitation XLERATOR hand dryers often lack the performance, safety standards, and verified certifications required for reputable commercial facilities. Many replica units fail to dry hands thoroughly, resulting in a poorer user experience and compromised hygiene performance since wet hands are 1,000 times more likely to transfer germs than dry hands. Authentic XLERATOR hand dryers are engineered for reliability, durability, energy efficiency, and safe operation, giving facility owners confidence in both performance and long-term value.