Epicor Software Corporation announced a strengthened alliance to deliver enhanced customer relationship management (CRM) and sales force automation (SFA) capabilities to wholesale distributors through a strategic alliance with Tour de Force CRM Inc.

The Tour de Force CRM application integrates with Epicor Prophet 21, Epicor Eclipse and Epicor Prelude enterprise resource planning (ERP) solutions for wholesale distribution.

Epicor has long provided embedded CRM capabilities for its wholesale distribution ERP systems. The SFA and business intelligence features provided by Tour de Force CRM are very complementary to the Epicor offerings.

“Prophet 21 CRM is a great fit for the majority of distribution organizations and includes a wide range of functionality to better manage contacts, marketing activities, and sales force automation," said Kevin Roach, executive vice president and general manager, ERP Americas for Epicor. "Through our alliance with Tour de Force CRM, we now will also bring to market a best-in-class solution for distribution organizations with more advanced needs, such as appointment and expense tracking, event marketing, and project management."

“This strategic alliance with Epicor to deliver enhanced sales force automation to the wholesale distribution market has been long awaited,” said said Matt Hartman, president and CEO of Tour de Force CRM. “We have a long history of integration with Epicor Prophet 21, Epicor Eclipse and Epicor Prelude, as well as a strong customer base among users of all three systems. To be recognized as a recommended provider allows us to further expand the CRM integration points with all three ERP offerings.”