BRAVO! Group Services Promotes Director Of Operations

BRAVO! Group Services, a privately-held facility solutions company, announced the promotion of Alejandra (Ale) Becerra to Director of Operations. She will have the primary responsibility of overseeing BRAVO!’s janitorial operations at multiple customer sites in the Maryland/Washington, DC/Virginia regions. Specifically, Ale will implement and optimize efficiency and quality standards to meet the needs of the customer and to ensure continuous improvement and safety compliance.

A steadfast and dedicated BRAVO! employee, Ale served as Continuous Improvement Manager for the past 10 years. She was instrumental in spearheading audits of cleaning processes at client sites, developing score sheets to rate quality control, and, most importantly, maintaining quality assurance objectives. Ale has earned her RBSM and 30-Hour OSHA Certifications and is also recognized for achieving her certification as Instructor for CMI’s Custodial Technician Training Program, Basic & Advanced Levels.

BRAVO!’s COO Frank Wardzinski expressed confidence that Ale has transitioned successfully into her new management position, commenting: “The promotion of Ale corresponds with BRAVO!’s initiative to develop our employees to their fullest potential by utilizing their experience and bringing their abilities to a higher and more challenging level. Ale is a great fit for this position...she is fully engaged with her new responsibilities and will surely make a positive contribution to customer relations and overall operations.”