Healthcare Professional Donning Blue Medical Gloves


Findings from a new healthcare report reveal industry trends impacting environmental services (EVS).

According to the 2025 State of Healthcare Procurement survey, EVS leaders are seeking sustainable solutions to supply chain disruptions. At least 33 percent of respondents identified supply chain challenges as a top concern, particularly in finding products that are both cost-effective and high-quality. This aligns with findings from Contracting Profit’s 2025 End User Purchasing Survey, where participants said supply chain fluctuations were driving changes in consumer purchasing habits.

To address these challenges, EVS leadership is focusing on sustainability initiatives, enhancing labor output, and implementing innovative technologies. When surveyed, 36 percent of executives are relying on eco-friendly cleaning products as they enhance long-term operational savings. Additionally, 34 percent are investing in their employees to reduce turnover and establish reliable and consistent cleaning teams.

About a third of leaders are looking to the future, as they believe integrating automation into cleaning systems will increase system efficiency and deliver improved levels of clean. At present, 90 percent indicated their organizations use artificial intelligence (AI) to support infection control initiatives. One way EVS teams have used technology to enhance the efficacy of their operations is through water-saving cleaning systems.

Overall, when finding a supply partner, healthcare procurement leaders look to establish positive partnerships. The top three factors EVS teams use in the selection process are efficient ordering and fulfillment processes, interpersonal customer service, and reduced waste. A supply partner that delivers strong performance outcomes can support EVS teams in mitigating current challenges.

To access the report, click here.