On June 3, 2015, WAXIE Sanitary Supply proudly dedicated a new facility in Idaho Falls, Idaho in front of its loyal customers, employees, and industry associates. The new facility was opened after a fire devastated the previous facility in March of this year. WAXIE operated in the previous location since 2005.
“I am inspired by how our Idaho team has rallied after the events of March 20th. We were virtually left without a business to operate from, yet they continued to provide great service to our customers,” commented Charles Wax, Chairman/CEO during his dedication speech. “To think that less than 90 days later we have moved into a new, fully operational facility and are taking care of our customers is a testament to the spirit of our team.”
After the fire, WAXIE’s Salt Lake City, Utah location performed exceptionally on behalf of Idaho Falls by making deliveries to customers from just under 200 miles away without any delay in service. In addition, the facility fire claimed 31 customer machines that were in for repair, all of which were replaced or upgraded with the assistance of our equipment vendors.
“The events of March 20th actually brought our team closer together,” says Jeff Roberts, President/COO.  “We are so proud of the way our team rallied under the leadership of Craig McDaniel, Lyle Christofferson, Greg Taylor, and Isaac Grijalva. It was simply amazing what they did.”
“WAXIE is committed to the Idaho market and remains dedicated to servicing the customers here,” says Craig McDaniel, Vice President, General Manager of WAXIE’s Utah and Idaho locations. “Our new location provides us with more space, greater inventory levels, and a training facility that allows us to conduct the educational seminars and training sessions that WAXIE is known for in the region and beyond.”
After the dedication, WAXIE opened its doors to customers, who were treated to a vendor trade show and a delicious barbecue lunch as they got a first glimpse of the new facility. “The community has been very supportive during our crisis,” offered Greg Taylor, Sales Manager for WAXIE’s Idaho locations. “We wanted to invite them into our new home and throw a party for them as a simple way to say thank you and to ensure all we are in this for the long haul.”