Study: Dirty Restrooms Lead to Lost Business
A recent survey of more than 1,000 adults ages 18 and older revealed that 94 percent would avoid a business in the future if they encountered dirty restrooms. According to Cintas Corporation, commissioners of the survey, when asked what specific types of businesses participants would avoid if they encountered dirty restrooms, adults reported the following:
• Restaurants - 79 percent
• Hotels - 79 percent
• Health Care Facilities - 77 percent
• Supermarkets - 50 percent
• Retail Stores - 45 percent
• Gas Stations - 45 percent
• Car Dealerships - 39 percent
“To satisfy customers, businesses must ensure restrooms are consistently stocked, clean, dry and functioning,” explained Dave Mesko, Senior Director of Marketing, Cintas.
A similar study was done last year. To compare results, click here.