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GROWING FOOD SERVICE OFFERINGS April 2025
Answering the Demand for Sustainable Food Service Products 




BSCAI MEMBER NEWS: 3 DAYS OF LEARNING, NETWORKING CREATES A SPARK FOR SUCCESS May 2025
BSCs Celebrate Success of BSCAI Management Conference 





BEYOND THE BOTTOM LINE   April 2025
John Bruning Goes Above and Beyond for Clients



IMPROVING THE HAND HYGIENE TOOLKIT April 2025
Easy Ways to Make Handwashing Convenient and Consistent


BEYOND THE BOTTOM LINE   April 2025
Paul Mullen Prioritizes Relationships at PJP


TELESCOPING TOOLS TAKE CLEANING EVEN HIGHER   April 2025
Ergonomic Hand Tools Improve Cleaning Efficiency 


BEYOND THE BOTTOM LINE   April 2025
Deven Eastridge is Dedicated to Delivering Service


BEYOND THE BOTTOM LINE   April 2025
Craig Baumgardt is Committed to his Clients















ELEVATING YOUR BUSINESS January 2025
Exploring Industry Trends and Innovation





THE FUTURE OF IAQ MANAGEMENT November 2024
IAQ Pilot Program Provides Insight into School Air Quality









THE STRATEGIC SELL: A HIGH-PERFORMING SALES PROCESS BLUEPRINT November 2024
5 Factors of a Differentiated Sales Process



ALL IN THE FAMILY October 2024
Janitronics Prepares for the Third Generation



ALL IN THE FAMILY October 2024
Janitronics Welcomes Third Generation of Leaders


FLOOR CARE FORECAST October 2024
Technology Steps In


THE STRATEGIC SELL: THE AI REVOLUTION IN SALES October 2024
How to Leverage AI in Distributor Sales


FLOOR CARE FORECAST October 2024
Cleaning Solutions for Evolving Flooring Types





LEADERSHIP: UNDERSTANDING THE PILLARS OF PERSUASION October 2024
Techniques to Improve Persuasion Skills as a Leader



THE STRATEGIC SELL: ESSENTIAL PIPELINE METRICS September 2024
5 Strategies to Improve Distributor Sales Pipelines




THE SECRET TO SUCCESS August 2024
Facilities Maximize ROI with Help from Buying Groups



FACES OF THE FRONTLINE August 2024
Faces of the Frontline Honors Roxana Escobar









THE STRATEGIC SELL: UNLOCKING CRM POTENTIAL   August 2024
5 Traits of Successful CRMs 


DIGGING DEEP ON FOREVER CHEMICALS August 2024
Forever Chemicals and How to Tackle Them










FREETIME: BREAKING BREAD AND FORMING BONDS June 2024
Food and Wine Combine to Build Community Bonds






THE STRATEGIC SELL: KNOWING WHEN TO WALK AWAY June 2024
Applying Gambling Tactics to Distributor Sales Success 











FREETIME: FINDING JOY ON THE FARM April 2024
Improving the Land is a Community Affair, and Not Just the People


















FACILITY EXECS FLOCK TO BALTIMORE  February 2024
Facility Managers Prioritize Clean Buildings Conference  














BRINGING THE INDUSTRY TOGETHER January 2024
Clean Buildings Conference Welcomes BSCs to Baltimore










IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Combining Cleaning Technology with Professional Instincts



IN THE FIELD: SURFACE IMAGING TECHNOLOGY IDENTIFIES, VALIDATES CLEANING NEEDS November 2023
Using Software to Pinpoint, Clean Problem Surfaces




12/20/2023
Winners Announced for 2023 Reader’s Choice Award 
Readers of Facility Maintenance Decisions and Facility Cleaning Decisions voted on the best products in this new award program 










LEADERSHIP: EXCEEDING YOUR COMFORT ZONE  November 2023
Embrace Challenges to Grow as a Leader 









FROM THE EDITOR: DEFINING DEPARTMENT EXPECTATIONS November 2023
Cleaning Teams Benefit from a Scope of Work




THE CLEANING CART EVOLUTION   October 2023
Innovative Cart Designs Keep Cleaning Chemicals Safe



THE CLEANING CART EVOLUTION   October 2023
Top Benefits of Cleaning Cart Innovation  



ISSA NORTH AMERICA MARKS MAJOR MILESTONE October 2023
A Distributor’s Guide to ISSA North America 2023


















EDITOR’S NOTE: WHAT CUSTOMERS WANT September 2023
Distributors Benefit from Knowing End User Purchasing Trends









LEADERSHIP: EVERY INTERACTION COUNTS August 2023
How Managers Can Create a Supportive Workforce


CLEARING THE AIR ON CARPET CARE August 2023
Need-to-Know Carpet Equipment Components that Affect IAQ


FREETIME: SPECIAL OLYMPICS IS A FAMILY AFFAIR August 2023
Smith Supply Rep Spends Free Time Helping Others Thrive










































IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
Tips for Staffing, Marketing Exterior Marketing Services




IN THE FIELD: USING EXTERIOR MAINTENANCE AS A UNIQUE SELLING POINT May 2023
How Exterior Maintenance Offerings Can Set BSCs Apart






























READY FOR ROBOTICS February 2023
Ensuring Data Security with Robotic Floor Equipment




BSCAI MEMBER NEWS: PERSONAL HOME EXCLUSION January 2023
How to Secure a Personal Home Exclusion Tax Break






CLEANING OPERATIONNS: WINTER CARE September 2006
Ice Melt Do's and Don'ts
Manufacturers outline the five most common mistakes end-users make and give advice on how to do it right




RECOGNIZING STANDOUT BSC'S November 2022
Community Connection and Dedication Highlight CLEAN Awards








FACES OF THE FRONTLINE November 2022
Faces of the Frontline Honors Ben Knight

























THE STRATEGIC SELL: BUT, SHE HAS A BIG BOOK October 2022
Why Revenue and Sales Effectiveness Are Not the Same


FACILITY FOCUS: GAINING TRACTION September 2022
Handwashing Setup Streamlines Restroom Cleaning, Saves Supplies


















RECONNECTING IN CHICAGO September 2022
A Distributor's Guide to ISSA North America 2022
















CONTINUING THE CLIMB August 2022
Survey Outlines Facility Cleaning Budgets















EXTERIOR MAINTENANCE June 2022
Exterior Care Makes Interior Cleaning Easier


EXTERIOR MAINTENANCE June 2022
5 Ways Cleaning Can Make a Strong Impression


FROM THE EDITOR: HOW TO DO MORE WITH LESS June 2022
Autonomous Machines Make an Impression


INSPECTING WHAT YOU EXPECT June 2022
Creating Cleaning Routines that Stick









STRENGTHENING YOUR DIGITAL PRESENCE April 2022
How To Optimize SEO, Website Design








POST-PANDEMIC RESTROOM CLEANING April 2022
Touchless Restroom Fixtures Meet Occupant Preferences



HELP WANTED February 2022
Employee Flexibility Key To Retention












BOOST CARPET CLEANLINESS October 2021
Carpet Equipment That Helps Maintain Cleanliness






THE ROAD TO SMARTER SELLING September 2021
Tips To Create Sales Opportunities And Being Flexible


































































KEEPING BATTERIES SAFE AND FUNCTIONAL November 2020
Consistent Battery Charging And Use Is Crucial






GET A LEG UP ON LEGIONELLA November 2020
Vacant Facilities Make Legionella A Concern







KEEPING BUSY October 2020
ISSA President Makes Time For Fitness














































CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Entrance Matting Minimizes Floor Soil


CLEANING CHALLENGES OF UNFAMILIAR FLOORS February 2020
Luxury Vinyl Flooring Provides Simpler Maintenance, Installation



2020: A YEAR TO REMEMBER? February 2020
Six Questions Sales Leaders Must Ask Themselves


SUPERBUGS IN SICKNESS AND IN HEALTH February 2020
Superbugs Spreading From Soft Surfaces, Too




CLEAN BUILDINGS EXPO RETURNS TO BALTIMORE February 2020
Clean Buildings Expo To Offer Expanded Education Sessions
Clean Buildings Expo highlights education, product information and networking for facility cleaning managers.
















ELECTROSTATIC PROVIDES EXTRA PROTECTION DURING FLU SEASON November 2019
How One BSC Prevents Illness Using Electrostatic Tech


FIVE TIPS FOR BETTER BIDS November 2019
Accurate Bidding And Estimating Key To Bottomline Growth




A LESS TOXIC APPROACH TO INFECTION CONTROL November 2019
Cleaning’s Role In Public Health


READY, SET, SELL! November 2019
How To Speed Up Sales Performance




HAND DRYER MUST-HAVES November 2019
Noise A Factor For Hand Dryers



REDUCING WORKER INJURIES November 2019
Prevent Common Custodial Injuries










10/9/2019







THE POWER OF PEER GROUPS August 2019
With Peer Groups, BSCs Don't Go It Alone




WHAT CUSTOMERS WANT August 2019
The Ideal BSC According to Facility Executives


THE RISE OF ROBOTS August 2019
Cleaning Robots Drive Business Innovation


THE RISE OF ROBOTS August 2019
Automation An Asset To Janitor







COMPETING WITH AMAZON August 2019
Doing Business Against An E-Commerce Giant










END USERS NEED HELP WITH BATTERY CARE June 2019
Distributors Should Teach Customers About Battery Use









FACILITY FOCUS: CREATING A BETTER FAN EXPERIENCE June 2019
High-Speed Hand Dryers Keep Restrooms Clean And Long Lines Moving Quickly


FACILITY FOCUS: CREATING A BETTER FAN EXPERIENCE June 2019
Gillette Stadium Sustainability Efforts





2019 MANAGEMENT SURVEY June 2019
Survey Outlines Facility Cleaning Budgets


2019 MANAGEMENT SURVEY June 2019
Cleaning Managers Outline Purchasing Trends


2019 MANAGEMENT SURVEY June 2019
Staffing Challenges Many Cleaning Departments Face


FROM THE EDITOR April 2019
Clean Buildings Expo Impresses


COACHING IS CRITICAL April 2019
Sales Managers Must Provide More Direction



HELPING PREVENT THE FLU March 2019
Stopping Sickness With Hand Sanitizer Stations


CLEAN BUILDINGS EXPO SET TO DEBUT IN BALTIMORE February 2019
Free Industry Trade Show Nears




FACES OF THE FRONTLINE February 2019
Longtime Janitor Viewed As "Soldier On The Frontline"



GETTING THE MOST OUT OF SALES MANAGERS February 2019
Sales Training Vital To Success


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Survey: Why Schools Implement Green Cleaning


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Driving The Green Cleaning Movement In Schools


BENCHMARKING THE GREEN CLEANING MOVEMENT February 2019
Advocating For Health Schools


PRESTIGIOUS HONORS November 2018
BSCAI CLEAN Awards Given To Industry Elite



GIVING GERMS MORE ATTENTION November 2018
High-Touch Surfaces Need Improved Disinfecting


CAN A SELF-MANAGED SALES FORCE SUCCEED? October 2018
Better Sales Performance Coaching Needed


BEHIND THE TIMES October 2018
Jan/San Distributors Must Embrace E-Commerce



LAUNDRY DISPENSER RESTORES CUSTOMER SATISFACTION October 2018
Updated Equipment Reduces Emergency Calls


ATTRACTING MILLENNIALS September 2018
Company Culture, Perks Entice Young Adults


ENCAPSULATION SAVES TIME, MONEY AND THE ENVIRONMENT August 2018
Take Your Carpet Care Further


GREAT LEADERS OWN THEIR DECISIONS August 2018
Book By Navy SEALS Provides Tools For Commercial Cleaning Heads


THE STRATEGIC SELL August 2018
B2B Trends Reshaping Inside Sales



FACILITY FOCUS: CHEMICAL SWITCH USHERS IN GREEN CLEANING PROGRAM August 2018
Changing Chemicals Propels Green Cleaning Program


FACILITY FOCUS: CHEMICAL SWITCH USHERS IN GREEN CLEANING PROGRAM August 2018
Benefits Of Streamlining Cleaning Chemicals



K-12 SCHOOL REDUCES LUNCHTIME WASTE July 2018
Waxie and EcoSafe Team Up To Teach Environmental Sustainability











ECO-FRIENDLY PRODUCT MITIGATES HIGH-TRAFFIC RESTROOM ODORS April 2018
Companies Team Up To Freshen Famed Railway Station



FROM THE EDITOR'S DESK April 2018
CBE Will Bring BSCs And Facility Executives Together



VACANCY DUE TO IMMIGRATION April 2018
A Path To Work Eligibility


EXPANDING YOUR BRANDING April 2018
Chemicals Offer Entry Into Private Labeling


EXPANDING YOUR BRANDING April 2018
Brand Strategy Involves Knowing When To Expand












FOSTERING STRONG LEADERS February 2018
Key To Nurturing Successful Custodial Leaders


FOSTERING STRONG LEADERS February 2018
Power Of Networking In Cleaning Industry


FOSTERING STRONG LEADERS February 2018
Responsibilities Of Strong Leaders





STANDING UP TO BIG E-COMMERCE February 2018
The Struggle Of Facing The Amazon Business Marketplace




November 2017
Changing Office Spaces


EXPLAINING ON-SITE GENERATION November 2017
Disinfecting With On-Site Generation Technologies


THE STRATEGIC SELL: MANAGING THE CUSTOMER EXPERIENCE November 2017
Every Touchpoint Impacts The Customer Journey


SUSTAINABILITY’S IMPACT ON OCCUPANT WELLNESS November 2017
Cleaning That Limits Toxic Exposure



PROVIDING EXTRA PROTECTION AGAINST VIRUSES AND BACTERIA September 2017
Case Study: Electrostatic Sprayer Provides Complete Surface Disinfection




FROM THE EDITOR’S DESK April 2017
The Benefits Of Events Such As The Cleaning Show, Clean Buildings Expo
Learn By Leaving The Office

NOT YOUR MOTHER’S HYDROGEN PEROXIDE November 2016
Down And Dirty: Improved Hydrogen Peroxide Explained



SUPPLIER SIDEKICKS November 2016
Wholesalers Can Help Fend Off Online Sellers, Big Box Stores
Wholesalers can help distributors take on big-box stores and e-tailers with their diverse lines, warehouse space and fast delivery



CEOS NEED A GREAT SECOND IN COMMAND August 2016
Book Club: Redefining Executive Job Descriptions


MINDFUL OF MAINTENANCE August 2016
Routine Extractor Maintenance Protects Equipment


MINDFUL OF MAINTENANCE August 2016
Handling Big Problems With Carpet Equipment


TEN BATTERY MAINTENANCE TIPS June 2016
Extend Battery Life Of Machines


FATIGUE IN THE WORKPLACE May 2016
The Signs Of An Exhausted Staff


FATIGUE IN THE WORKPLACE May 2016
Preventing Worker Fatigue


ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
Examining The Life Cycle Of Restroom Fixtures


ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM April 2016
When To Convert To Touch-Free Restrooms


GUIDELINES TO DRYING CARPETS April 2016
Recommendations For Cleaning And Drying Carpets


GUIDELINES TO DRYING CARPETS April 2016
Beyond Routine Cleaning: Caring For Over-Saturated Carpets



CLOSING THE DOOR ON CARPET ODORS August 2015
Techniques For Removing Odors From Carpets


CLOSING THE DOOR ON CARPET ODORS August 2015
Stop Carpet Odors Before They Start



DOWN AND DIRTY: CLEANING DIRTY GROUT AND AVOIDING FUTURE PROBLEMS June 2015
Use Hydrogen Peroxide As A Cleaner For Dirty Grout




PROTECTING THE MICROFIBER INVESTMENT April 2015
Proper Laundering Prolongs Microfiber Life


PROTECTING THE MICROFIBER INVESTMENT April 2015
Tips To Laundering Microfiber


PROTECTING THE MICROFIBER INVESTMENT April 2015
How To Properly Dry Microfiber


MULTIPURPOSE MACHINES April 2015
Identifying Alternate Carpet Extractor Functions



CLASS A FACILITIES DEMAND FIRST-RATE RESTROOMS February 2015
Luxury Paper Towels Provide Upscale Atmosphere, Reduce Waste


MANAGING THE GENERATIONAL GAP February 2015
Tips To Managing A Multigenerational Workforce


MANAGING THE GENERATIONAL GAP February 2015
Getting The Most Out of Workers Of All Ages


MANAGING THE GENERATIONAL GAP February 2015
Succession Planning: Preparing Future Leaders



FORECASTING AFTER AN EXTREME WINTER August 2014
Distributors Kept Up With Ice Melt Demand Despite Polar Vortex



CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Benefits of Waterless Urinal Systems


CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE June 2014
Cleaning Waterless Urinals The Right Way


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Disinfecting Against Antibiotic-resistant Bacteria


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Types of Disinfectants Used in Healthcare Facilities


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES June 2014
Targeting Disease-causing Pathogens


TEACHING GERM WARFARE June 2014
Breaking Down How Germs Are Spread


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Customer Segmentation Offers A Snapshot of Your Business


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Discover The Power of Market Data Analysis


HOW WELL DO YOU KNOW YOUR CUSTOMERS? June 2014
Targeting Key Sales Accounts


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Understanding The Science Behind Activated Water


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Selecting The Right Electrolyzed Water Product


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Independent Tests Back Activated Water Claims


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Weighing The Cleaning Efficiency of E-water Solutions


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Common Uses For Activated Water Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER April 2014
Use E-water With Standard Cleaning Tools and Processes


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Manufacturers Address the 'Water Issue'


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
New Hand Dryer Accessories Divert Water From Restroom Walls and Floors


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Hand Dryer Water Collection Includes Reservoirs and Absorbent Ceramic


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS May 2014
Prevent Germs With Hand Dryer Mats


MAKING THE SWITCH TO GHS May 2014
OSHA Compliance Stalled By Chemical Manufacturers






BOOST HAND WASHING COMPLIANCE May 2014
Hand Hygiene Monitoring and Surveillance Systems


BOOST HAND WASHING COMPLIANCE May 2014
Engage Staff To Increase Handwashing Compliance Rates




CALCULATE THE RIGHT PRICE April 2014
BSCs Invest In Workloading Software, Education


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
What's The Value of Cleaning Expertise?


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Positive Customer Experiences Can Trump Price Tags


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Quantifying and Documenting Value-added Services


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS April 2014
Drilling Down Cleaning Customer Needs


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemical Stations Appearing in New Construction


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND April 2014
Chemicals To-go: Using Preportioned Packets


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
How To Prevent Carpet Wicking


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Cleaning Carpets for Occupant Health


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Maintain Carpet Appearance


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Hard Floors Vs. Carpet Debate


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING April 2014
Spot Cleaning Tips


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
The Evolution of Low-decibel Carpet Equipment


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Energy, Sustainability Initiatives Drive Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS April 2014
Carpet Chemical Trends


UPCLOSE: A PERSONAL TOUCH February 2014
Facilities Test Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Spreading The Message With Dispenser Ads


UPCLOSE: A PERSONAL TOUCH February 2014
Benefits of Restroom Branding


UPCLOSE: A PERSONAL TOUCH February 2014
Restroom Advertising In Action


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Must-have Vacuum Attachments


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Increase Cleaning Efficiency With Backpack Vacuums


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Foot Traffic, Floor Surface Dictate Vacuum Cleaning Frequencies


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Are Extra Vacuum Features Worth The Cost?


MANUFACTURER ROUNDTABLE: VACUUMS November 2013
Reap The Benefits of Ergonomic Vacuums


IN THE FIELD: UPHOLSTERY CARE October 2013
Hot-water Extraction Popular Method For Upholstery Cleaning


SM SALES SURVEY: SLOW GROWTH October 2013
Redefining The Distribution Sales Model




IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Spa Soaps Gain Entrée In The Away-From-Home Market


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Feel The Difference With High Quality Foam Hand Soap


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS August 2013
Boost Hygiene — And Your Business — With Luxurious Hand Soaps




UPCLOSE: MATTING FOR THE ENTIRE FACILITY August 2013
Stop Dirt At The Door With Exterior Floor Mats



MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Green Floor Cleaning With Recycling Carpet Extractor Machines


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS August 2013
Maintenance Tips For Commercial Floor Cleaning Equipment




REALITY CHECK September 2013
Do You Set Realistic Sales Goals?


REALITY CHECK September 2013
High Sales Expectations Have a Hidden Cost



DO NOT LET EXPERIENCED SALES REPS RESIST CHANGE August 2013
Experienced Sales People Resist Change




SPENDING YOUR SALES TIME WISELY June 2013
Spending Your Time Wisely On High-Potential Sales Accounts







HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET April 2013
Critical Cleaning Services Gain Steam




THE FUNDAMENTALS OF CARPET EXTRACTION April 2013
Greener Options For Carpet Extraction








February 2013
BSC Book Review: Maximum Achievement
Maximum Achievement by Brian Tracy provides BSCs with steps to sucess


February 2013
Cold vs. Hot Water Extractors
Does cold-water carpet extraction match up to hot’s cleaning power?

February 2013
Benefits of Cold Water Carpet Extraction
May increase worker productivity and safety

CARPET CLEANING February 2013
A Brief History of Cold Water Carpet Extraction
After hot water’s 20-year-reign, cold-water extraction is gaining steam












November 2012
Distributor Partnerships That Benefit Facility Executives
Distributor partnerships that are based on training, products and processes will go a long way to help departments

November 2012
Building Trust Between Distributors and Facility Executives
Building trust and better distributor relationships pays big dividends for custodial organizations





MANUFACTURER ROUNDTABLE November 2012
Cold Water Extraction: Is It Effective On Carpets?
Manufacturers discuss cold water cleaning, and extraction tools for stairs and appropriate dry times



September 2012
Going Green: Executive-Level Sustainability Jobs On The Rise
Sustainability leadership positions are the latest to join executive ranks at contract cleaning companies


September 2012
Big Box Retail Stores Targeting Jan/San
Distributors have been competing with big box stores for years, but now the national retailers are increasing their reach in the cleaning industry

September 2012
Big Box Stores: How Distributors Can Still Compete
National retailers want a piece of the jan/san market. How distributors can fight back to keep their customers






June 2012
Customer Complaints: Maintenance-Related Restroom Issues Affect BSCs
Communication and managing expectations is key to responding to non-cleaning customer complaints


June 2012
Developing A Sales Compensation Plan for Inexperienced Reps
When compensating new or inexperienced sales reps is it best to go with salary or commission?



MANUFACTURER ROUNDTABLE June 2012
Specialty Flooring: Cleaning And Maintenance
How to care for specialty flooring such as concrete, bamboo and no-wax vinyl



April 2012
Subcontracting Pest Control Services
When diversifying into pest control, BSCs may want to consider partnering with a local pest management company


April 2012
Adding Pest Control To Janitorial Operations
Integrated Pest Management allows BSCs to diversify into pest control services





March 2012
Freetime: Mike Nitto, Golden Star Inc.
The microfiber division manager kickboxes for exercise





February 2012
Meet Increased Carpet Spotting Demands With Team Cleaning
Budget cuts have reduced the number of deep cleaning carpet extractions, putting more emphasis on carpet spotting


February 2012
Sorting Through The Trash
What to consider when purchasing recycling and waste receptacles











November 2011
Dixon Boosts Clean with (OS1)
Certification audit showcases safety and green opportunities for one middle school









September 2011
Maintaining No-Wax Flooring
The minimal maintenance attributed to no-wax floors is attractive to custodial departments






August 2011
More Than A Vacuum
Wet/dry vacuums offer versatility to departments, saving time and money

8/30/2011
xpedx Names CFO













June 2011
Wholesalers: A Distributor's Ace In The 'Whole'
Wholesaler support gives Withers/KC Sanitary Supply the upper hand

WEB EXCLUSIVE May 2011
Sales Questions For Combination Machines
Distributor salespeople need to ask the right questions to match customers with the proper equipment

UP CLOSE: CARPET CARE May 2011
Making The Case For Combination Equipment
Scrubber-extractor and vacuum-sweeper units allow end users to clean both hard floors and carpeted surfaces with the same machine

FEATURES April 2011
Penny Wise, Pound Foolish
Extending the life of carpeting through proper maintenance and due diligence

FROM THE EDITOR April 2011
Attracting A Younger Workforce


MANUFACTURER FORUM March 2011
The Benefits Of Pre-Portioned Chemicals




BOOK EXCERPT October 2010
Are Your Salespeople Paid Fairly?
'How to Become an Exceptional Distributor Sales Leader' presents sales solutions, including compensation plans





MERGERS & ACQUISITIONS June 2010
WAXIE Acquires Five Star Sanitary Products



FEATURES April 2010
Waste Management: Talking Trash
Collecting waste and cigarette butts can easily improve a facility's appearance

FROM THE EDITOR April 2010
Don't Just Move Product, Educate


FEATURES April 2010
Carpet Care: Spotlighting Carpet Extraction
Manufacturers weigh in on proper extraction techniques and emerging trends


COVER STORY February 2010
Generation Next
Contracting Profits takes a look at some up-and-coming industry leaders


EDITORIAL February 2010
Talkin' 'Bout My Generation


FROM THE EDITOR November 2009
Trash Talk


UP CLOSE: CARPET CARE November 2009
Extracting Answers
A panel of industry experts solves common carpet cleaning questions


FREETIME October 2009
Surf's Up




FEATURE April 2009
Carpet Care From Start To Finish
From preparation to drying, end users outline the steps necessary to successfully care for carpets


OPERATIONSLOG: CARPET CARE February 2009
Extractors: Truck Mount Vs. Portable


FREETIME January 2009
Herding Sheep For Charity


UP CLOSE: OXY & BIOBASED PRODUCTS January 2009
Restroom Cleaning With Natural Resources
From soap to glass cleaner, oxygen and biobased products can be used in nearly all restroom areas

TECHTALK November 2008
Push-To-Talk Useful For BSCs


UP CLOSE October 2008
Carpet Care: Breaking Down Carpet Chemicals
Distributors must help end users wade through the plethora of available products

OPERATIONSLOG: CARPET CARE September 2008
Carpet Machines: Extending Their Lifespan
When filters clog, there is a loss of air flow, which can build up pressure, overheat the engine and damage the machine

COVER STORY August 2008
Shopping Around
Cleaning managers now have multiple options when it comes to purchasing their jan/san products

UP CLOSE August 2008
Oxy, Citrus, Soy: Products Continue To Evolve
New ingredients, greener outlook and greater efficacy help fuel demand

FREETIME July 2008
Born To Ride


OPERATIONSLOG: FLOOR CARE July 2008
Chemical-Free Floor Care Methods Growing
There’s been definitely a move toward reducing chemical usage and reducing water usage


OPERATIONSLOG: CHEMICALS April 2008
Oxygen And Bio-based Cleaners Offer Many Uses


COVER STORY March 2008
Diversifying
From foodservice to office supplies, distributors are creating new revenue by expanding their product sectors

OPERATIONSLOG: TOUCH-FREE PRODUCTS February 2008
Touch-free Restrooms, By Popular Demand
Touch-free fixtures are becoming an expectation — people don’t want to go into a dirty restroom

OPERATIONSLOG: CARPET CARE February 2008
Low-Moisture Techniques: Quick, Easy, Eco-friendly
Carpets can look clean, smell and feel fresh, and maintain a high level of indoor air quality, with minimal disruption to occupants

FACE OF THE INDUSTRY December 2007
WAXIE Honored by SMUD


CLEANING OPERATIONS: RESTROOM CARE November 2007
Fixture Upgrades are a Win-Win for Customers and Maintenance
Match the needs and expectations of restroom visitors with plumbing fixtures that best address your long-term service and maintenance requirements


CLEANING OPERATIONS: RESTROOM CARE August 2007
Improving Touchless Technology
Will touch-free technology bring us a germ-free restroom?


COVER STORY May 2007
CUSTOMER EXPECTATIONS
A CP survey finds out what facility managers want from their BSCs

CLEANING OPERATIONS: CARPET CARE EQUIPMENT April 2007
Cleaning by the Clock
When time is of the essence, cleaners can benefit from the use of ‘multi-task’ extractors

OPERATIONSLOG: OXYGEN CLEANERS April 2007
Hydrogen Peroxide-based Products Are Winning Over BSCs
The multi-purpose nature of an oxygen cleaner allows it to take the place of several more specialized chemicals

OPERATIONSLOG: EXTERIOR CARE March 2007
Q&A With Graffiti, Grounds Care And Window-Cleaning Experts



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
Retrofitting Touch-free Fixtures


CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
RESTROOM CARE
The Benefits Of Touch-Free Fixtures



CLEANING PROFESSIONAL'S FIELD GUIDE January 2007
CLEANERS
The Benefits Of Oxygen Cleaners



FREETIME July 2006
Giulio And His Hounds



CLEANING OPERATIONS: CARPET CARE June 2006
Deep Cleaning with Carpet Extractors
Industry experts weigh in on the importance of carpet extraction and where technology is going


FACE OF THE INDUSTRY May 2006
ISSA/INTERCLEAN® Mexico A Success


PURCHASING May 2006
Purchasing At Big Box Stores: Open For BSC Business
Will national retailers steal customers from jan/san distributors? Both sides speak out


FEATURE March 2006
Oxygen, Citrus And Soy: Naturally Clean
Manufacturers discuss the benefits, drawbacks and transformation of Citrus, Oxygen and Soy-based cleaning products


COVER STORY January 2006
The Big Boxes: Feeling Boxed In?
Distributors feel the squeeze as national retailers hone in on the jan/san market

FACE OF THE INDUSTRY January 2006
Ashkin To Help Mexico Achieve Green Goals


BUSINESS BUILDER June 2005
Your Employees: Assets or Annuities?


CLEANING OPERATIONS: CARPET CARE April 2005
Systems That Get You Through
to the Next Deep Cleaning

Low-moisture carpet extraction keeps facilities up and running

COMPLIANCE February 2005
Taxes: Are You Ready For Tax Time?
BSCs should educate themselves and stay abreast of tax regulations year-round


COVER STORY October 2004
Leading Ladies
A growing number of women hold the reins of building service companies. Female executives discuss their business success

COVER STORY September 2004
Don't Mess With Texas!
One of its biggest comebacks ever: The University of Texas at Austin turns much-maligned custodial department into a winner

EDITOR'S NOTE September 2004
September 2004


CLEANING OPERATIONS: CARPET CARE May 2004
Quality Equipment: Your carpet depends on it
How to make the right selection when it comes to specifying costly extractors and vacuums