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October 24, 2019 | Harley Davidson Museum | Milwaukee, WI
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Cleaning Costs and Frequencies Report
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2019 Building Service Contractor Market Report

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END USERS NEED HELP WITH BATTERY CARE – June 2019
Distributors Should Teach Customers About Battery Use



MANAGING CLEANING EXPECTATIONS – June 2019
How Home Economics Helped Shape The Profession Of Clean



TACKLING TENACIOUS HAIS – June 2019
Hospital Acquired Infections Drive Cleaning Demand


TACKLING TENACIOUS HAIS – June 2019
Train Staff On Proper Cleaning And Disinfecting


TACKLING TENACIOUS HAIS – June 2019
Disinfecting Processes That Reduce HAIs


PREPARING TOMORROW’S LEADERS – June 2019
Strategies To Identify And Build Future Cleaning Managers


PREPARING TOMORROW’S LEADERS – June 2019
Prepare Prospective Cleaning Leaders


IS YOUR RECYCLING PROGRAM IN THE DUMPS? – June 2019
Create Recycling Programs That Work


IS YOUR RECYCLING PROGRAM IN THE DUMPS? – June 2019
The History Of Recycling


IS YOUR RECYCLING PROGRAM IN THE DUMPS? – June 2019
Reduce Recycling Contamination


IS YOUR RECYCLING PROGRAM IN THE DUMPS? – June 2019
Financial Benefits Of Proper Recycling Programs



2019 MANAGEMENT SURVEY – June 2019
Cleaning Executives Comment On Management Priorities


2019 MANAGEMENT SURVEY – June 2019
Survey Outlines Facility Cleaning Budgets


2019 MANAGEMENT SURVEY – June 2019
Cleaning Managers Outline Purchasing Trends


2019 MANAGEMENT SURVEY – June 2019
Staffing Challenges Many Cleaning Departments Face


IN THE FIELD – April 2019
High Vacuuming Improves Indoor Air Quality



CATCHING GHOST EMPLOYEES – April 2019
A Form Of Payroll Fraud That Is Frightening


A UNIVERSAL DECLARATION OF HUMAN RIGHTS FOR CUSTODIANS – April 2019
Custodians Deserve Equal Treatment




COACHING IS CRITICAL – April 2019
Sales Managers Must Provide More Direction


GROWING A GREEN PROGRAM – April 2019
Green, Sustainable Survey Outlines Cleaning Trends


GROWING A GREEN PROGRAM – April 2019
Survey: Green Cleaning Trends


GROWING A GREEN PROGRAM – April 2019
Where Sustainable Practices Fit In Facilities


GROWING A GREEN PROGRAM – April 2019
Survey Dives Into Green Certifications



– February 2019
Education Schedule For CBE


ROBOTS ARE CHANGING DISTRIBUTORS' ROLES – February 2019
Autonomous Cleaning Equipment Force Distributors To Consult More



STRIKING A BALANCE – February 2019
Understanding Customers Key To Inventory Control




CLEANING VS. DISINFECTING: USING THE RIGHT TERMS – November 2018
Know The Difference Between Cleaning, Disinfecting And Sanitizing


DISINFECTANT RECOMMENDATION REDUCES C. DIFF CASES – November 2018
Two-Step Cleaning Process Improves Hospital Conditions


THE INNOVATION IMPASSE – November 2018
Jan/San Distributors Must Change With The Times


BIG SHOES TO FILL – November 2018
Start Leadership Succession Planning Today


THINK OUTSIDE THE BIN – November 2018
Alternatives To Traditional Waste And Recycling


THINK OUTSIDE THE BIN – November 2018
Truly Sustainable Method To Managing Waste


THINK OUTSIDE THE BIN – November 2018
Gaining Support For Sustainable Initiatives


PURCHASING PRIORITIES – October 2018
Factors To Consider When Buying Floor Care Equipment


SHARPEN YOUR SKILLS – October 2018
Cleaning Industry Veterans Share Management Tips


SHARPEN YOUR SKILLS – October 2018
Management Advice For New And Veteran Cleaning Executives


SHARPEN YOUR SKILLS – October 2018
Biggest Challenges Cleaning Managers Face


FROM THE EDITOR'S DESK – September 2018
Recognizing Cleaners



DEVELOP HEALTHY LEADERSHIP INTENTIONS – September 2018
Defining What It Means To Be An Effective Leader


– September 2018
Beating Amazon



ATTRACTING MILLENNIALS – September 2018
Company Culture, Perks Entice Young Adults


MANAGEMENT SURVEY – September 2018
Survey Examines Priorities Of Cleaning Managers


THE UPSIDE TO DOWNSIZING FLOOR MACHINES – September 2018
Advantages Of Compact Floor Machines


THE UPSIDE TO DOWNSIZING FLOOR MACHINES – September 2018
Productivity Advantages Of Small Autoscrubbers


THE UPSIDE TO DOWNSIZING FLOOR MACHINES – September 2018
Using The Right Floor Equipment Improves Cleaning Outcomes



SPINNING TUNES ALONGSIDE THE BUFFER – August 2018
Creating Policies For Music In The Workplace




ORDERING INSIGHT – August 2018
An Examination Of The End Users' Purchasing Habits





HOW VALUABLE ARE YOUR VALUE-ADDED SERVICES? – July 2018
Increase Business Revenue By Charging For Assistance


K-12 SCHOOL REDUCES LUNCHTIME WASTE – July 2018
Waxie and EcoSafe Team Up To Teach Environmental Sustainability






OPPORTUNITY & ACQUISITION – July 2018
Imperial Dade Grows Company With Calculated Aggression



CLEANING'S FUTURE ON DISPLAY – July 2018
Compact, Truly Autonomous Robots Entice Cleaning Industry


SIT OR STAND, JUST DON'T WALK – June 2018
Riding Commercial Floor Cleaners Superior To Walk-Behind Machines


ADAPT, MIGRATE OR DIE – June 2018
Staffing Challenges Facing Cleaning Departments


IF COW BELLS COULD TALK – June 2018
Supporting Staff Through Interaction And Positive Feedback




THE TRUE COST OF FLOOR PADS – June 2018
Value Of Premium And Budget Floor Pads


THE TRUE COST OF FLOOR PADS – June 2018
How Floor Pads Convert To Labor Dollars


THE TRUE COST OF FLOOR PADS – June 2018
Proper Care And Safety Tips For Floor Pads






SEASONAL STRATEGIES FOR PEST MANAGEMENT – April 2018
Overcoming Seasonal Pest Challenges In Facilities


SEASONAL STRATEGIES FOR PEST MANAGEMENT – April 2018
Prevent Pests With Regular Inspections


ECO-FRIENDLY PRODUCT MITIGATES HIGH-TRAFFIC RESTROOM ODORS – April 2018
Companies Team Up To Freshen Famed Railway Station


ZEROING IN ON ZERO WASTE – April 2018
Controlling Waste Streams In Facilities


ZEROING IN ON ZERO WASTE – April 2018
Turn A Waste Stream Into A Revenue Stream


ZEROING IN ON ZERO WASTE – April 2018
Zero Waste In Three Simple Steps


ZEROING IN ON ZERO WASTE – April 2018
The Future Of Zero Waste


ZEROING IN ON ZERO WASTE – April 2018
Benefits Of Launching A Composting Program



WHY EMPLOYEES LEAVE – February 2018
Bad Management Greatly Impacts Janitorial Staff Turnover





FOSTERING STRONG LEADERS – February 2018
Key To Nurturing Successful Custodial Leaders


FOSTERING STRONG LEADERS – February 2018
Power Of Networking In Cleaning Industry


FOSTERING STRONG LEADERS – February 2018
Responsibilities Of Strong Leaders


PUTTING ODOR CONTROL IN ITS PLACE – November 2017
Getting Strategic With Air Freshener Placement



MENSTRUAL PRODUCTS GO MAINSTREAM – November 2017
Push For Free Feminine Hygiene Products


MENSTRUAL PRODUCTS GO MAINSTREAM – November 2017
Schools Pilot Free Tampon Program


MENSTRUAL PRODUCTS GO MAINSTREAM – November 2017
Facilities Benefit From Offering Feminine Products


THE STRATEGIC SELL: MANAGING THE CUSTOMER EXPERIENCE – November 2017
Every Touchpoint Impacts The Customer Journey


TEAMING UP ON GREEN CLEANING – November 2017
Sustainable Cleaning Is A Shared Responsibility


TEAMING UP ON GREEN CLEANING – November 2017
Communicating Green Cleaning Initiatives


GETTING THE RIGHT WORDS OUT – November 2017
Communicating Green Cleaning Advantages


GREEN CLEANING TRENDS – November 2017
Survey Outlines Sustainable Cleaning Initiatives


KEEPING TABS ON FLOOR EQUIPMENT – October 2017
Using IoT To Manage Floor Equipment Fleet


KEEPING TABS ON FLOOR EQUIPMENT – October 2017
Technology That Streamlines Floor Cleaning


KEEPING TABS ON FLOOR EQUIPMENT – October 2017
Using Data To Improve Cleaning Processes


KEEPING TABS ON FLOOR EQUIPMENT – October 2017
Productivity Gains Of Floor Cleaning Equipment








ROBOTS ROAM THE HALLS – September 2017
Benefits Of Robotic Floor Equipment


ROBOTS ROAM THE HALLS – September 2017
Cleaning Merges With Technology


ROBOTS ROAM THE HALLS – September 2017
Floor Equipment That Collects Data


ROBOTS ROAM THE HALLS – September 2017
University Benefits From Robotic Equipment


EFFECTIVE AND EFFICIENT TIME MANAGEMENT – August 2017
Book Club: Time Management For Executives


ASSESSING YOUR SUSTAINABLE CLEANING PROGRAM – August 2017
Steps To Transitioning To Green Cleaning


ASSESSING YOUR SUSTAINABLE CLEANING PROGRAM – August 2017
Creating A Sustainability Plan



FUTURE FORECAST – August 2017
Cleaning Preserves Buildings For The Future
“The difference between a ruin and a building in use is the janitor.”


FLOOR CARE JOINS THE DATA AGE – June 2017
The Benefits Of IoT On Floor Equipment
How Internet of Things–enabled floor machines solve a major problem for one BSC

SUSTAINABILITY BY ANOTHER NAME – June 2017
Common Sense Practices That Drive Sustainable Initiatives



BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST – May 2017
The Benefits Of Composting


BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST – May 2017
Launching A Composting Program


BEYOND RECYCLING: FROM FOOD WASTE TO COMPOST – May 2017
Hosting A Trash Sort


THE FUTURE OF FLOOR CARE – April 2017
How Robotic Cleaning Equipment Is Changing The Industry



THE SCIENCE OF GREEN CLEANING – April 2017
Perfecting Cleaning For Health


THE SCIENCE OF GREEN CLEANING – April 2017
Improving Cleaning Process And Procedures


THE SCIENCE OF GREEN CLEANING – April 2017
Growing A Green Cleaning Program


JANITOR PROUD – February 2017
BSCs Realize The Benefits Of Employee Engagement
By positively engaging cleaners BSCs can reduce turnover and increase productivity

WHEN TO REPAIR OR REPLACE EQUIPMENT – February 2017
Knowing The Right Time To Buy New Carpet Equipment
When is it better to repair a machine and when is it more cost-effective to simply replace it?

– 2/27/2017
Teens Create Train-Coach Cleaning System
Invention would help control trash and streamline collection processes.

COACHING THE ‘COACH’ – November 2016
The Strategic Sell: Three Areas Of Focus For Sales Management Training
Coaching is the single most important activity that sales managers can do to increase sales

FINDING THE GREENER LINING – November 2016
Creating Sustainable Waste Management Programs
Facilities are beginning to explore sustainable alternatives to traditional trash liners


SOFTWARE HELPS BSC ACHIEVE SUSTAINABLE SUCCESS – September 2016
Case Study: Growing BSCs Depend On Employee Management Software




PLANNING AHEAD – September 2016
Preparing For The Next Generation Of Cleaning Professionals
What it’s going to take to attract younger workers to the cleaning industry

PRIORITIZE PEST CONTROL – August 2016
Integrated Pest Management Tips That Work
Understanding frequent offenders and how to keep them out of facilities

PRIORITIZE PEST CONTROL – August 2016
Common Pests And How They Get Into Facilities
What To Look Out For

PRIORITIZE PEST CONTROL – August 2016
Pest Risks Based On Facility Type


MINDFUL OF MAINTENANCE – August 2016
Maintenance That Extends The Life Of Equipment
Proper upkeep of carpet equipment can extend the life of machines

MINDFUL OF MAINTENANCE – August 2016
Routine Extractor Maintenance Protects Equipment


MINDFUL OF MAINTENANCE – August 2016
Handling Big Problems With Carpet Equipment



TEN BATTERY MAINTENANCE TIPS – June 2016
Extend Battery Life Of Machines



ENGAGING AND ENCOURAGING STAFF – May 2016
Leadership Techniques That Encourage Cleaning Workers


ENGAGING AND ENCOURAGING STAFF – May 2016
Encouraging And Motiving Staff



FLOOR PAD DO’S AND DON’TS – May 2016
Maintenance Tips That Extend The Life Of Floor Pads


FLOOR PAD DO’S AND DON’TS – May 2016
Recommendations For Maintaining Gym Floors


FLOOR PAD DO’S AND DON’TS – May 2016
Tips To Keeping Polished Concrete Looking Like New


FLOOR PAD DO’S AND DON’TS – May 2016
The Future Of Floor Pads


FLOOR PAD DO’S AND DON’TS – May 2016
Comparing Floor Pads And Brushes


SMALL MACHINES, BIG ADVANTAGES – April 2016
Micro Autoscrubbers Provide Alternative For Small Spaces



ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM – April 2016
Examining The Life Cycle Of Restroom Fixtures


ENVIRONMENTAL IMPACTS OF A TOUCH-FREE RESTROOM – April 2016
When To Convert To Touch-Free Restrooms


GUIDELINES TO DRYING CARPETS – April 2016
Recommendations For Cleaning And Drying Carpets


GUIDELINES TO DRYING CARPETS – April 2016
Beyond Routine Cleaning: Caring For Over-Saturated Carpets





THE STRATEGIC SELL: SEVEN STEPS TO EMPLOYEE ENGAGEMENT – February 2016
How Distributors Can Improve Staff Engagement


HIRING ROBOTS TO CLEAN – February 2016
Robotic Cleaners Give BSCs A Leg Up



QUIET PLEASE – February 2016
Benefits Of Quiet Equipment


QUIET PLEASE – February 2016
Controlling The Noise That Comes From Cleaning




BREAKING BAD HABITS – February 2016
Management Tips To Get Departments Out Of A Rut


DIGGING INTO FLOOR EQUIPMENT PURCHASING TRENDS – November 2015
How To Choose Floor Care Equipment And Understanding Polished Concrete





THE STRATEGIC SELL: TRAINING IS A NECESSITY – October 2015
Providing The Janitorial Industry With Professional Development Opportunities



SIMPLIFYING RESTROOM CLEANING PROGRAMS – October 2015
Tools That Simplify Restroom Cleaning


SIMPLIFYING RESTROOM CLEANING PROGRAMS – October 2015
Barriers To Improving Restroom Cleaning


IDEAS FOR GREEN CLEANING – October 2015
Green Cleaning Supports University Goals


IDEAS FOR GREEN CLEANING – October 2015
Greening Pest Control Processes


IN THE MARKET FOR NEW FLOOR EQUIPMENT? – September 2015
Floor Equipment Questions To Ask Before Purchasing


PURCHASING THAT WON’T BREAK THE BANK – September 2015
Benefits Between Buying Or Leasing Equipment


DOWN AND DIRTY: MISUSING EQUIPMENT WASTES MONEY AND ADDS LABOR TIME – August 2015
Proper Janitorial Equipment Maintenance Procedures




A LITTLE EXTRA UPKEEP EXTENDS THE LIFE OF EQUIPMENT – June 2015
Carpet, Floor Care Equipment Maintenance Saves Time, Money



INSIDE THE MINDS OF MANAGERS - OVERVIEW – June 2015
9th Annual Facility Cleaning Decisions Reader Survey



THE KEY TO DEVELOPING MANAGERS – May 2015
Demonstrating Strong Leadership


REDUCING INFECTION HAZARDS – May 2015
Tips For Proper Disposal Of Infectious Waste


REDUCING INFECTION HAZARDS – May 2015
Protect Workers From Medical Waste


REDUCING INFECTION HAZARDS – May 2015
What Is Considered Medical Waste


MAKING THE ROUNDS WITH FLOOR PADS – May 2015
Exploring New Floor Equipment Options



GHS COMPLIANCE — WHEN CUSTODIAL MANAGERS CAN EXPECT THINGS TO CHANGE – May 2015
Prepare For The Next Round Of GHS Requirements



ADJUSTING TO NEW SURROUNDINGS – April 2015
Versatility Of Orbital Equipment Includes Carpets


ADJUSTING TO NEW SURROUNDINGS – April 2015
Benefits Of Using Orbital Equipment On Carpets




WINDOW BLINDS CLEANING CAN SEPARATE BSCS FROM THE COMPETITION – February 2015
Demand Is High For Window Treatment Cleaning


DOWN AND DIRTY: ESSENTIAL VACUUM ATTACHMENTS – February 2015
The Right Vacuum Attachments Reduce Labor, Clean Safely




STRIP FLOORS IN LESS TIME AND WITH LESS LABOR – February 2015
Orbital Machines Are Changing Floor Cleaning




MAJOR CHANGE COMING TO FEDERAL MARKET – February 2015
Federal Strategic Sourcing Initiative Targets Government Contractors



CLEAN UP PRODUCTIVITY PROBLEMS – February 2015
Using Ride-On Vacuums To Improve Productivity


CLEAN UP PRODUCTIVITY PROBLEMS – February 2015
Carpet Equipment That Results In Big Savings


CLEAN UP PRODUCTIVITY PROBLEMS – February 2015
Carpet Equipment Accessories That Make Sense


CLEARING THE AIR ON HAND DRYERS – February 2015
How To Identify Proper Placement Of Hand Dryers


MANAGING THE GENERATIONAL GAP – February 2015
Tips To Managing A Multigenerational Workforce


MANAGING THE GENERATIONAL GAP – February 2015
Getting The Most Out of Workers Of All Ages


MANAGING THE GENERATIONAL GAP – February 2015
Succession Planning: Preparing Future Leaders



CLEAN LARGE AREAS FASTER WITH STAND-ON MACHINES – November 2014
Stand-on Equipment And Airport Cleaning Make Good Match




– November 2014
Negotiate A Vendor Agreement


PEST PREVENTION TIPS – November 2014
How Integrated Pest Management Prevents Infestations


PEST PREVENTION TIPS – November 2014
Why Pest Management Matters


PEST PREVENTION TIPS – November 2014
Pest-Proofing Tips From Professionals


THE STRATEGIC SELL: BEWARE OF BACKORDERS – November 2014
Backorders Lead To Employee Disengagement




COMBINING CARPET CARE AND EFFICIENCIES – October 2014
Carpet Equipment That Streamlines Frequencies


COMBINING CARPET CARE AND EFFICIENCIES – October 2014
Simplifies Cleaning Processes Using Carpet Equipment



EQUIPMENT THAT MIRRORS THE COMPANY MISSION – October 2014
Benefits Of Ride-on Scrubbers Extend Beyond Cleaning


EQUIPMENT THAT MIRRORS THE COMPANY MISSION – October 2014
Chemical-Free Scrubber Cleans Outdoor Space


EQUIPMENT THAT MIRRORS THE COMPANY MISSION – October 2014
Using Floor Equipment Drives Productivity



THREE REASONS TO USE A WHOLESALER – September 2014
Cash Management Solutions From Cleaning Redistributors




BETTER CLEANING IN LESS TIME WITH RESTROOM MACHINES – August 2014
Restroom Cleaning Without Mops And Rags





ORBITAL FLOOR MACHINES CAN BE USED FOR INTERIM CARPET CLEANING – August 2014
Interim Carpet Cleaning With Orbital Equipment



IMPROVE PRODUCTIVITY WITH BACKPACKS – August 2014
Advancements To Backpack Vacuums Result In Efficiencies


IMPROVE PRODUCTIVITY WITH BACKPACKS – August 2014
Improving Ergonomics For Backpack Vacuums


IMPROVE PRODUCTIVITY WITH BACKPACKS – August 2014
Proper Maintenance Of Backpack Vacuums



DEVELOP THE WEAK AND USE THE STRONG – August 2014
Assess And Streamline Your Department


DEVELOP THE WEAK AND USE THE STRONG – August 2014
Identify And Overcome Staffing And Purchasing Challenges


RECOGNIZING THE GREATNESS AROUND US – August 2014
Promoting Managers Of Distinction



RECRUIT THE BEST (FORGET THE REST) – August 2014
Improve Recruitment In Three Steps




GETTING TO THE ANSWERS – August 2014
Interview Question Recommendations


GETTING TO THE ANSWERS – August 2014
Training Challenges With New Recruits


GETTING TO THE ANSWERS – August 2014
Tips To Training New Staff


GETTING TO THE ANSWERS – August 2014
Managing And Resolving Staff Complaints


GETTING TO THE ANSWERS – August 2014
Advice For Disciplining Difficult Employees


GETTING TO THE ANSWERS – August 2014
How To Overcome Generational Struggles


GETTING TO THE ANSWERS – August 2014
Succession Planning For The Future Of The Department



DAY CLEANING CALLS FOR QUIETER VACUUMS – June 2014
Cleaning Without Disturbing Building Occupants


DAY CLEANING CALLS FOR QUIETER VACUUMS – June 2014
Janitronics Makes The Switch To Low-decibel Vacuums


DAY CLEANING CALLS FOR QUIETER VACUUMS – June 2014
Tips for Maintaining Vacuum Peformance


DAY CLEANING CALLS FOR QUIETER VACUUMS – June 2014
Reducing The Risk of Hearing Damage From Vacuuming


HEALTHCARE CLEANING – June 2014
Healthcare Markets Provide Opportunities for BSCs



HEALTHCARE CLEANING – June 2014
BSCs Fill In Medical Cleaning Staff Gaps


HEALTHCARE CLEANING – June 2014
Documenting Hospital Cleaning and Hygiene Outcomes


HEALTHCARE CLEANING – June 2014
Infection Control Training Is Key To Success


PREVENTATIVE MAINTENANCE – June 2014
Developing A Strong Preventative Maintenance Program For Floor Equipment
Doing so can improve departmental productivity, improve sustainability and mean a cleaner facility

PREVENTATIVE MAINTENANCE – June 2014
Maintenance Tips for Floor Equipment
Why it is important for custodial managers to develop a plan and train staff to properly maintain floor equipment

HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Customer Segmentation Offers A Snapshot of Your Business


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Discover The Power of Market Data Analysis


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Targeting Key Sales Accounts



FLOOR EQUIPMENT PURCHASING – April 2014
Buying Floor Machines From Distributors Vs. Direct


FLOOR EQUIPMENT PURCHASING – April 2014
Should BSCs Rent or Lease Floor Care Machines?


A LEADER PERSPECTIVE – June 2014
Employee Engagement – What is it, really?


WHEN THE GOING GETS TOUGH – June 2014
Custodial Workloading Does More With Less




2014 READER SURVEY – June 2014
Facility Cleaning Decisions 2014 Reader Survey


MAKING THE SWITCH TO GHS – May 2014
OSHA Compliance Stalled By Chemical Manufacturers



MAKING THE SWITCH TO GHS – May 2014
Distributors Begin The Private Label Redesign Process



CALCULATE THE RIGHT PRICE – April 2014
Workload Analysis Starts With Measuring Cleanable Space


CALCULATE THE RIGHT PRICE – April 2014
BSCs Invest In Workloading Software, Education


CAPITOL GAINS, DISTRIBUTOR LOSSES – May 2014
GSA Proposes Changes To JanSan Requisition Channels


CAPITOL GAINS, DISTRIBUTOR LOSSES – May 2014
What Is The Federal Strategic Sourcing Initiative?



CAPITOL GAINS, DISTRIBUTOR LOSSES – May 2014
Critics Question JanSan FSSI's Benefits


IS YOUR COMPANY AN OPEN BOOK? – May 2014
Open Book Management Can Improve Sales Reps' Behavior


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE – April 2014
Staying On Top Of Employment Laws



PROVIDING VALUE: THE PROOF IS IN THE NUMBERS – April 2014
What's The Value of Cleaning Expertise?


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS – April 2014
Positive Customer Experiences Can Trump Price Tags


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS – April 2014
Quantifying and Documenting Value-added Services


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS – April 2014
Drilling Down Cleaning Customer Needs


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS – April 2014
Preserving the Life of Chemical Proportioner Systems


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS – April 2014
Tips For Removing Build-up In Chemical Dispensers


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS – April 2014
Signs A Chemical Dilution Unit Is Malfunctioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND – April 2014
Locating A Water Source For Chemical Proportioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND – April 2014
Chemical Stations Appearing in New Construction


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND – April 2014
Chemicals To-go: Using Preportioned Packets


VACUUMS: FINDING A PERFECT MATCH – April 2014
Backpack Vacuums That Improve Productivity


VACUUMS: FINDING A PERFECT MATCH – April 2014
Upright Vacuums Boost Indoor Air Quality


VACUUMS: FINDING A PERFECT MATCH – April 2014
Choosing Between Battery Or Corded Vacuums


CALL HIM 'MR. FRANCO' – April 2014
Eusebio Franco Has A Personalized Approach To Management


CALL HIM 'MR. FRANCO' – April 2014
Techniques To Developing Leaders


CALL HIM 'MR. FRANCO' – April 2014
Prioritizing Employee Training Programs


PROMOTING THE VALUE OF THE CUSTODIAL DEPARTMENT – April 2014
Highlighting The Importance Of Cleaning


EIGHT SIDES TO THE STORY – April 2014
Breaking Down The Benefits to Octagonal Floor Pads


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS – April 2014
Discover The Benefits of Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS – April 2014
The Evolution of Low-decibel Carpet Equipment


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS – April 2014
Energy, Sustainability Initiatives Drive Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS – April 2014
Carpet Chemical Trends


PROTECTION FROM RESTROOM BACTERIA – April 2014
PPE That Protects Cleaning Workers


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING – February 2014
H2Only Renewable Cleaning Puts Water Tech Into Practice


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING – February 2014
Commercial Cleaning Corp. Shares Green School Cleaning Guidelines


UPCLOSE: RIDE ALONG – February 2014
The Evolution of Commercial Floor Machines


UPCLOSE: RIDE ALONG – February 2014
Ease Janitor Fatigue With Ride-on Auto Scrubbers



UPCLOSE: RIDE ALONG – February 2014
Taking A Shine To Ride-on Burnishers


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? – February 2014
More Buildings Are Outsourcing Facility Operations


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? – February 2014
Avoiding Third-party Cleaning Contracts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? – February 2014
BSCs Join Forces With Facility Management Firms


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? – February 2014
Branding BSCs As Valuable Cleaning Experts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? – February 2014
Make Cleaning Professional


WELCOMING POSITIVE IMPRESSIONS – February 2014
Benefits Of Branding Floor Care Equipment


SUSTAINABLE COURSE – February 2014
Introducing Zero Waste To Campus Sustainable Programs



SUSTAINABLE COURSE – February 2014
Necessary Changes Associated With Practicing Zero Waste


SUSTAINABLE COURSE – February 2014
Prioritizing Green Building And Maintenance Initiatives


SUSTAINABLE COURSE – February 2014
Breakdown Of ASU's Sustainable Advancements


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT – February 2014
Avoid Cleaning Downtime With Regular Battery Maintenance


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT – February 2014
Flooded Batteries Top AGM, Gel Types


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT – February 2014
Cleaning Battery Terminals


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT – February 2014
Don't Forget To Water Your Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT – February 2014
Charging Lead Acid Batteries


IN THE FIELD: PROLONGING BATTERY LIFE IN FLOOR EQUIPMENT – February 2014
Additional Battery Maintenance Tips


PUTTING THE SQUEEZE ON BUDGETS – February 2014
Cleaning Equipment That Streamlines Processes


PUTTING THE SQUEEZE ON BUDGETS – February 2014
Creating A Quality Assurance Cleaning Program


WHAT TO CONSIDER BEFORE PURCHASING – February 2014
Choosing Vacuums Based On Size And Accessories


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM – November 2013
Proper Carpet Care Starts With A Plan


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM – November 2013
What's The Difference Between A Spot and A Stain?


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM – November 2013
Maintain The Life Of Carpet With Interim Cleaning


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM – November 2013
Minimize Downtime With Effective Carpet Extractor Machines


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM – November 2013
Carpet Drying Tools Reduce Resoiling


BSC PROFILE: LEADING BY EXAMPLE – November 2013
Paul Greenland Leads Aetna Building Maintenance Into A New Era


BSC PROFILE: LEADING BY EXAMPLE – November 2013
From Washing Floors To Aetna Company President


BSC PROFILE: LEADING BY EXAMPLE – November 2013
'Think Green, Think Aetna'


BSC PROFILE: LEADING BY EXAMPLE – November 2013
Aetna Reinvents Itself As A Facility Maintenance Organization


MANUFACTURER ROUNDTABLE: VACUUMS – November 2013
Must-have Vacuum Attachments


MANUFACTURER ROUNDTABLE: VACUUMS – November 2013
Increase Cleaning Efficiency With Backpack Vacuums


MANUFACTURER ROUNDTABLE: VACUUMS – November 2013
Foot Traffic, Floor Surface Dictate Vacuum Cleaning Frequencies


MANUFACTURER ROUNDTABLE: VACUUMS – November 2013
Are Extra Vacuum Features Worth The Cost?


MANUFACTURER ROUNDTABLE: VACUUMS – November 2013
Reap The Benefits of Ergonomic Vacuums


LEFT OUT IN THE COLD – October 2013
Ice Melt's Place In A Green Cleaning Program


UPCLOSE: DECODING DUST MOPS – October 2013
Looped-end Vs. Cut-trim Mop Heads


UPCLOSE: DECODING DUST MOPS – October 2013
Industry Moves Toward Microfiber Dust Mops


UPCLOSE: DECODING DUST MOPS – October 2013
Synthetic Dust Mops Last Longer and Are More Durable


UPCLOSE: DECODING DUST MOPS – October 2013
Velcro Mop Backings Expected To Stick Around


DEBUGGING CARPETS – October 2013
Vacuums Aid In Pest Control


BOOK CLUB: THE GREAT GAME OF BUSINESS – October 2013
Run An Open-Book Business


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE – October 2013
Read an Excerpt From Mark Dancer's New Software Guide: "Getting the Most Out of CRM"


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE – October 2013
Manage The Sales Pipeline With CRM Software


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE – October 2013
CRM Software Reports Improve Sales Forecasts and Planning


WAKE-UP CALL – September 2013
Sales Fundamentals Work In Any Economy


UPCLOSE: FLOOR CARE WISE BUYS – September 2013
Increase Value With Multi-Task Floor Machines


UPCLOSE: FLOOR CARE WISE BUYS – September 2013
Floor Equipment Training Matters


UPCLOSE: FLOOR CARE WISE BUYS – September 2013
Floor Care Equipment Buyers Place Ease-of-use Over Price


UPCLOSE: FLOOR CARE WISE BUYS – September 2013
Finding Floor Machines Built To Last






SUPPLY & COMMAND – August 2013
FSSI JanSan Could Devastate Small Suppliers


AUTOMATED FLOOR CARE PACKS A BIG BANG FOR YOUR BUCK – August 2013
Features Of Floor Equipment That Impact Purchases


ONE MAN VS. THE UNION – August 2013
Indianapolis BSC Becomes Target Of SEIU Corporate Campaign


ONE MAN VS. THE UNION – August 2013
Bego Begins His Career In The Building Service Industry



ONE MAN VS. THE UNION – August 2013
Dave Bego Urges SEIU To 'Fish Or Cut Bait'


LABOR AND THE LAW – August 2013
What Not To Ask During A Job Interview


LABOR AND THE LAW – August 2013
Off-limit Pre-Employment Inquiries


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS – August 2013
How To Spot Green Floor Maintenance Equipment



MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS – August 2013
Ride-on Floor Scrubbers Vs. Walk-behind Floor Scrubbers


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS – August 2013
Green Floor Cleaning With Recycling Carpet Extractor Machines


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS – August 2013
Maintenance Tips For Commercial Floor Cleaning Equipment


STRENGTH IN NUMBERS – August 2013
The Role of CPS Director of Asset Management


LEFT OUT IN THE COLD – August 2013
Standards For Green Ice Melt Are Lacking


UPCLOSE: ICE MELT – August 2013
Low Consumer Demand For Green Ice Melt Products





SHOPPING FOR A SUSTAINABLE VACUUM – June 2013
Sustainability Includes Availability of Replacement Vacuum Parts



BUNDLING YOUR BRAND – June 2013
Product Bundling As Business Protection




GREENER PASTURES FOR FLOORS – June 2013
Training Tips For Floor Equipment


GREENER PASTURES FOR FLOORS – June 2013
Floor Care Equipment That Contributes To LEED Certification



HEALTHCARE CLEANING – June 2013
Challenges Of Infection Control Cleaning


2013 READER SURVEY – June 2013
Industry Perception Of Management Priorities


2013 READER SURVEY – June 2013
Product And Equipment Purchasing Trends


2013 READER SURVEY – June 2013
2013 Housekeeping Solutions Reader Survey
A snapshot of the industry as it pertains to in-house custodial managers





HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET – April 2013
Critical Cleaning Services Gain Steam




THE NEW BOOK ON GREEN – April 2013
Green Guides Updated By FTC


THE NEW BOOK ON GREEN – April 2013
Differentiating One Green Label From Another


THE NEW BOOK ON GREEN – April 2013
Distributor Support Green Training


THE NEW BOOK ON GREEN – April 2013
Get To Know The Green Guides



TACKLING FLOORS WITH OSCILLATING MACHINES – April 2013
Benefits Of Oscillating Floor Machines


TACKLING FLOORS WITH OSCILLATING MACHINES – April 2013
Increase Productivity With Oscillating Floor Machines


TACKLING FLOORS WITH OSCILLATING MACHINES – April 2013
Scrub Floors Using Less Chemical



THE FUNDAMENTALS OF CARPET EXTRACTION – April 2013
Proper Carpet Care Starts With Vacuuming


THE FUNDAMENTALS OF CARPET EXTRACTION – April 2013
Proper Carpet Extraction Methods


THE FUNDAMENTALS OF CARPET EXTRACTION – April 2013
Greener Options For Carpet Extraction





COMMERCIAL HAND DRYERS IN HIGH DEMAND – April 2013
With Improved Technology Hand Dryers Capture New Markets



WARNING SIGNS – April 2013
Learning the GHS language


SHOWERED IN SAVINGS – April 2013
Shower Amenities Result In Big Savings


SHOWERED IN SAVINGS – April 2013
Financial Savings To Wall-Mounted Amenities


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE – April 2013
Revised OSHA Walkway Requirements on the Horizon


– February 2013
Investing in a wide-area vacuum may help BSCs retain cleaning frequencies
Using a wide-area vacuum can clean more space, in less time

– February 2013
BSC Book Review: Maximum Achievement
Maximum Achievement by Brian Tracy provides BSCs with steps to sucess

– February 2013
Cold vs. Hot Water Extractors
Does cold-water carpet extraction match up to hot’s cleaning power?




MANUFACTURER ROUNDTABLE – November 2012
Multi-Surface Floor Cleaning: The Best Facilities For Combination Machines
Advice on the best facilities in which to use combination floor equipment, and proper cleaning methods for carpet tiles


– September 2012
Strip Floors Less Often
Daily maintenance, matting and chemical-free scrubbing all help reduce the need for floor stripping

– September 2012
Three Warehouse Inventory Management Tools
Voice picking, pick to light and RFID can help create more accurate and productive warehouses

– September 2012
Bar Coding Systems Improve Warehouse Accuracy and Productivity
Get a better handle on inventory management with bar coding technology



– June 2012
Starting A Warehouse Incentive Program
Labor management systems can help establish benchmarks needed for a warehouse incentive program



COVER STORY – June 2012
2012 Housekeeping Solutions Reader Survey
A snapshot of green/sustainability, management, budget, staffing and purchasing trends.


– May 2012
Build Customer Relationships With CRM Software
Distributors can use CRM software to help clients workload facilities and uncover their true needs

– May 2012
Customer Relationship Management Software Analyzes Purchasing Habits
Use CRM software to uncover purchasing opportunities and monitor marketing strategies

– April 2012
Adding Pest Control To Janitorial Operations
Integrated Pest Management allows BSCs to diversify into pest control services





– March 2012
Waste Audits Can Help Improve Recycling Efforts
Jan/san distributors can offer waste audits as a value-added service to reduce customers’ trash and increase recyclables

– March 2012
Dissecting Data With Analytics
Analytics: Computer-based insight into inventory management, customer profitability and price optimization





YOUR TWO CENTS – November 2011
How Is Your Company Using Twitter?


– November 2011
Government Accounts Require Attention To Detail
Putting effort into securing these accounts pays off with steady revenue



– August 2011
3rd Generation BSC: My Cleaning Service
Third-generation companies are rare in the cleaning industry. But the father-daughter-granddaughter team at Baltimore-based My Cleaning Service is positioning the company to continue its success for decades to come


– July 2011
Staying On Top Of Late Payers
Financial management software can help speed up the collections process and increase a distributor's profitability

– August 2011
Restroom Cleaning Goes Touch Free
Spray-and-vac restroom cleaning equipment improves cleanliness and efficiencies

– August 2011
Cleaning Restrooms - A New Way Of Thinking
Steam earns audience approval at Seattle Children's Hospital

– August 2011
Improving Cleanliness with Spray-and-Squeegee
Spray-and-squeegee equipment is a touch free option to restroom cleaning

SUSTAINABILITY – August 2011
Why Product Life Cycles Matter




– June 2011

Distributors can create new revenue streams by targeting government accounts

– June 2011
Trending Toward Vacuums
Tackling floor cleaning challenges with vacuums that transition from hard to soft floors with ease

– June 2011
Gaining Third-party Certification For Private Label Products
Third-party certifications are not carried over from their private label manufacturer

– June 2011
Tackling Floors Challenges
Sweepers that clean both hard and soft flooring have proven beneficial

– June 2011
2011 Housekeeping Solutions Reader Survey
A snapshot of the industry as it pertains to in-house custodial managers



MANUFACTURER FORUM – March 2011
Combatting Theft Of Pre-Portioned Chemicals


WAREHOUSE MANAGEMENT – March 2011
Freeing Up Warehouse Space
If implementing a narrow-aisle racking system doesn’t fit the budget, there are minor and low-cost alterations distributors can make to better utilize their warehouse space

WAREHOUSE MANAGEMENT – March 2011
Slimming Down In The Warehouse
By shrinking their aisle width and stocking product to the ceiling, distributors are able to better utilize their existing warehouse space

TECHNOLOGY – February 2011
Voice Resonates Beyond Picking


FEATURES – February 2011
Floor Equipment: Small Machines, Big Advantages
Outlining the benefits of small floor care equipment

UP CLOSE: VACUUMS – January 2011
Vacuums: Easy Riders
Ride-on sweeper vacuums have become efficient units for vacuuming large, carpeted facilities

COVER STORY – January 2011
Fixed Income
With the right pieces in place, equipment repair can be a great profit generator

LETTER TO THE EDITOR – November 2010
Smaller Burnishers Are Popular, Too


COVER STORY – October 2010
In The Red
How much distributor profit accompanies a customer's order out the door? Tips for streamlining the order filling process

WHOLESALERS – June 2010
Wholesalers: Multiple Markets, One Partner
Many distributors are thinking diversification after the recession. Partnering with a wholesaler can help ease the transition

FEATURES – June 2010
Equipment: Four On The Floor
The top four tips for stretching the floor-cleaning equipment dollar


TECHNOLOGY – April 2010
Labor Management Software: Streamlining Order Picking
Labor management software creates a set of standards to improve warehouse productivity and reduce costs

FEATURES – April 2010
Carpet Care: Spotlighting Carpet Extraction
Manufacturers weigh in on proper extraction techniques and emerging trends

COVER STORY – March 2010
Overdue Diligence
How BSCs can avoid hiring undocumented workers



COVER STORY – October 2009
Steady Flow
BSC strategies for managing cash flow during tough times

COVER STORY – August 2009
The Big Squeeze
Productivity And Your Employees

FEATURE – August 2009
Carpet Care Certifications
CRI answers the demand for environmental standards in carpet care equipment

MERGERS & ACQUISITIONS – July 2009
VVF Amenities Acquires Soap Factory, Licenses Dial Brand


COVER STORY – June 2009
2009 Housekeeping Solutions Reader Survey
What a difference a year makes. In-house managers reflect on the shift in industry-wide spending, purchasing and green and management decision-making

FEATURE – June 2009
Floor Equipment: Cost Cutting In A Tough Economy
Comparing the cost of repairs with new purchases and making the most of floor care equipment

FEATURE – April 2009
Carpet Care From Start To Finish
From preparation to drying, end users outline the steps necessary to successfully care for carpets

GREEN NEWS – March 2009
EPA Approves Green Disinfectant Program


TECHNOLOGY – January 2009
Know Thy Customer
Customer relationship management software allowing distributors to nurture client relationships

AROUND THE INDUSTRY – January 2009
Companies Earn Green Recognition


UP CLOSE: WASTE MANAGEMENT – December 2008
Help Customers Reduce, Reuse And Recycle
With America's emphasis on green, the market is ripe for selling recycling products

COVER STORY – November 2008
2008 Reader Survey
Compare your department with industry standards in regards to budgeting, purchasing and evaluating the green movement

ASHKINONGREEN – November 2008
Greening Facilities: How Occupants Can Help


COVER STORY – September 2008
Waste Not, Want Not
A comprehensive waste management program will benefit both the facility and the environment

CONTRACTINGINSIGHTS – September 2008
Employee-Retention Strategies
Employees commit to companies if they know there’s a possibility of a future promotion



EXECUTIVE INTERVIEW – August 2008
Executive Interview: Don Zerivitz
Reaping the rewards of financial transparency


FEATURE – July 2008
Carpet Equipment: Distributors Tout Low-Moisture Machines
End users can save on labor and chemicals while achieving better aesthetics, healthier facilities and longer carpet lives

COVER STORY – July 2008
Delinquent Accounts
Frustrated by late-paying customers? Here's how to take action

CONTRACTINGINSIGHTS – July 2008
Standardizing Procurement Programs
Cash tied up in idle inventory creates a negative impact on the company's profitability

BUSINESSCENTER – July 2008
Succession Planning: The Basics


COVER STORY – July 2008
The New Face Of Your Workforce
BSCs are taking advantage of the influx of retiree workers


FEATURE – June 2008
Floor Care Equipment: The Domino Effect
By stretching labor dollars, autoscrubbers can improve production, quality and the number of projects accomplished

FEATURE – June 2008
Leadership: Who Is On Your Team?
Routinely evaluate staff members to ensure the right people are in place

OPERATIONSLOG: RESTROOM CARE – June 2008
Restroom Cleaning: Speeding Up The Process
The number of chemicals carried into a restroom has been reduced, increasing efficiency


CONTRACTINGINSIGHTS – May 2008
Cash Flow Management Prevents Financial Problems
If customers paid immediately, you could avoid cash flow worries — but this rarely occurs


FEATURE – April 2008
Justifying New Equipment
Cleaning managers access the facility and outline the steps necessary to purchasing carpet-care equipment





CONTRACTINGINSIGHTS – February 2008
Define Quality By Asking Your Customers
It is the customer that ensures that your business is positioned to deliver quality services


OPERATIONSLOG: GREEN EQUIPMENT – January 2008
Green Equipment Gives Cleaning Programs A Boost
If you don’t have a vacuum that’s sealed up and has proper filtration, all it’s going to do is blow dust all over the place

NEWSWORTHY – December 2007
OSHA Makes Ruling On Protective Gear


MARKET PULSE – December 2007
Help End Users Save Money With Leasing Programs
Do customers get sticker shock when looking at new equipment? Offer a leasing program to alleviate their immediate financial concerns and still make a sale



NEWSWORTHY – November 2007
Paper Companies Catch Green Wave


MARKET PULSE: CARPET CARE – October 2007
Product Selection Critical In A Carpet's Longevity
Pairing carpet chemicals with certain carpet fibers is vital in maintaining and extending the life of a carpet.

OPERATIONSLOG: FLOOR CARE – October 2007
Leasing Floor-care Equipment May Lead To Increased Profits
If the machine is going to be worn out or obsolete in three years, then it doesn’t make sense to pay with cash




COVER STORY – September 2007
Performance Audits
How effective is your cleaning department? Evaluating operations through third-party assessments

COVER STORY – September 2007
Out with the Old
Women BSCs gaining ground in a male-dominated industry




WASTE MANAGEMENT – July 2007
A Liquid Lesson
How BSCs servicing airports responded to and aided with enforcement of the liquids ban


COVER STORY – June 2007
2007 Reader Survey
How your peers budget, pick products, measure performance and size up the 'green' movement

CLEANING OPERATIONS: FLOOR CARE EQUIPMENT – June 2007
May The Power Be With You
Understanding the differences between various floor machine power options can make or break a cleaning program

MARKET BY MARKET: GOVERNMENT – June 2007
State Facilities Focus On Green
Sustainable initiatives rank high on lawmakers' lists, but implementing these programs can be a challenge

FEATURE – June 2007
Red, White And Green
Interest in green cleaning continues to grow. In many cases, the government is leading the way





FACE OF THE INDUSTRY – May 2007
CIMS: A Value Added Program

















CLEANING OPERATIONS: CARPET CARE EQUIPMENT – April 2007
Cleaning by the Clock
When time is of the essence, cleaners can benefit from the use of ‘multi-task’ extractors

NEWS – April 2007
Industry Buzz


EDITORIAL – April 2007
A Different Kind Of Turnover




















COVER STORY – February 2007
Faster, Cleaner, Cheaper, Greener
(Even) Higher Expectations From Upper Management









CLEANING PROFESSIONAL'S FIELD GUIDE – January 2007
FLOOR CARE
The Basics Of Robotic Equipment



CLEANING PROFESSIONAL'S FIELD GUIDE – January 2007
CARPET CARE
Expanding Vacuums With Attachments











COVER STORY – December 2006
Green Certification
Helping distributors see the forest for the trees










– 10/26/2006
Minneapolis Goes Green




– 10/17/2006
Minneapolis Going Green?




BUSINESSCENTER – October 2006
Overcoming The Two Biggest Marketing Mistakes










– 9/11/2006
New Sometimes is Better




COVER STORY – September 2006
Leafing Through the Green
The ABCs of defining green practices with confidence and clarity


BUSINESSCENTER – September 2006
A Five-Step Approach To Effective Training














COVER STORY – August 2006
Top of Mind Employee Challenges
Housekeeping supervisors tackle performance, motivation, advancement, retention, training, legal hurdles, and other employee management obstacles

BUSINESSCENTER – August 2006
Getting the Younger Generation to Engage


TECH CENTRAL – August 2006
WMS: Making Sense Of A Warehouse Mess



































CLEANING OPERATIONS: CARPET CARE – June 2006
Deep Cleaning with Carpet Extractors
Industry experts weigh in on the importance of carpet extraction and where technology is going

– June 2006
Editor's Note



– April 2006
Editor's Note




TECH CENTRAL – February 2006
Simplify Software Implementation


COVER STORY – November 2005
In Good Company
Suddenly, housekeeping has the ear of executives bent on 'greening' their facilities

CLEANING OPERATIONS: FLOOR CARE – November 2005
How do you justify the big investment in ride-on equipment?
Manufacturers continue to fine-tune ride-on technology. The buying incentives continue to be volume cleaning and labor savings

COVER STORY – October 2005
BSC Careers: Critical "forks in the road" -- how they impact your business future
Critical career "forks in the road" -- how they impact your business future




EDITOR'S NOTE – August 2005
August 2005


FACILTY ISSUES: MANAGEMENT EDGE – August 2005
A Lesson in European Cleaning
German cleaners take on the custodial craft with skill and passion

MEDICAL FACILITIES – August 2005
H2E: Champion Among Champions
Hospitals for a Healthy Environment supports and recognizes environmentally conscious medical facilities

GREEN GUIDE – August 2005
Green Cleaning: Make That Connection


– July 2005
Succession Planning: Making Way
BSC leadership takes on a younger face: The impact on industry direction


CLEANING OPERATIONS: ACCESSORIES – June 2005
Tools that Extend Vacuums’ Use Beyond Walking Surfaces
How to choose attachments that best fit vacuums and applications

FACILITY ISSUES: MANAGEMENT EDGE – June 2005
The Guests’ Bill of Rights
Would you pledge to provide customers a cleaner and healthier environment?

GREEN GUIDE – June 2005
Validate And Increase Your Green Appeal


COVER STORY – April 2005
INsourcing
Why some facility managers tear up cleaning contracts for in-house peace of mind

FACILTY ISSUES: MANAGEMENT EDGE – April 2005
A Vocabulary Lesson for Cleaners
A few terms every cleaning worker should know to ensure proper care of buildings


RESTROOMS – February 2005
Tools That Add Ease to Restroom Cleaning
Managers identify equipment, products and systems that help deliver the best restroom results

OPERATIONS LOG – February 2005
Carpet Equipment Trends: Expert Advice: This Year's New
Carpet Care

MARKETPLACE – January 2005
Government Contracts: Cleaning for Uncle Sam
More government facilities are outsourcing services, but does your company qualify?


COVER STORY – November 2004
WMS: More Tech, More Turns
Four ways technology can drive your warehousing operations

BUSINESS BUILDER – November 2004
Who Manages Your Managers?


COVER STORY – October 2004
Helping Hand
How cleaning managers influence product and equipment development

FACILITY ISSUES: MANAGEMENT EDGE – October 2004
The Philosophy of Cleaning
Establish a philosophy to improve your housekeeping operation and create a professional image

COVER STORY – October 2004
Leading Ladies
A growing number of women hold the reins of building service companies. Female executives discuss their business success

GOVERNMENT BUILDINGS – September 2004
Farm Bill: Feds to Clean with Biobased Products
Law mandates federal agencies purchase cleaning products derived from agricultural materials

COVER STORY – September 2004
Don't Mess With Texas!
One of its biggest comebacks ever: The University of Texas at Austin turns much-maligned custodial department into a winner

FACILITY ISSUES: MANAGEMENT EDGE – September 2004
A Simple Approach to Accurate Workload
How to use facility data to track and improve cleaning efficiency

COVER STORY – July 2004
Putting A Face On Housekeeping Management
How do you look compared to your peers?

EDITOR'S NOTE – July 2004
July 2004


GREEN HOTELS – July 2004
Green Cleaning Checks In
Hospitality facilities turn to products and practices that are safer and healthier for guests and the environment

CLEANING OPERATIONS: FLOOR CARE – July 2004
Drive Equipment Safety with Precautionary Steps
Ongoing training and mentoring programs for automated floor-care equipment

FACILITY ISSUES: MANAGEMENT EDGE – July 2004
Preventive Steps for Customer Complaints
Reduce the time you spend addressing customers’ cleaning-related complaints by fine-tuning your customer-service program

BUSINESS BUILDER – June 2004
The Powers That Be: Changing The Game


FACILITY ISSUES: MANAGEMENT EDGE – May 2004
Top Ten Cleaning Laments
Cleaning department challenges are more universal than you might think


COVER STORY – March 2004
Back to the Drawing Board
How to make the case for housekeeping-friendly design

MEDICAL FACILITIES – March 2004
A Closer Look at Waste Management
How health-care organizations can protect the environment — and their budgets — by watching what goes into the waste stream

FACILITY ISSUES: MANAGEMENT EDGE – March 2004
Taking the Lead of the Followers
An organization’s best followers are the leaders of the future

INDUSTRY BUZZ: BENCHMARKS – January 2004
Custodians learn ‘whys’ of clean
Rice University cleaners aim to improve campus-wide operations by getting the answers to cleaning’s scientific questions

COVER STORY – January 2004
Give Me An... "H"!
Big Ten housekeepers rely on team play to tackle campus cleaning's toughest challenges

FACILITY ISSUES: MANAGEMENT EDGE – January 2004
Night vs. Day Cleaning
Deciding on the best time to clean doesn't have to be an "all-or-nothing" exercise