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What End Users Want From Jan/San Distributors
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The Ideal BSC According to Facility Executives

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AWARDING SERVICE – November 2019
BSCAI Names Its Employee Of The Year















SHOWCASES, SEMINARS AND SLOTS – October 2019
Getting To Know The ISSA Show Speakers




– 10/30/2019
Greenest Campuses Ranked



BENEFITS OF ERGONOMICS – October 2019
Ergonomics Promotes Safety, Boosts Morale








– 10/15/2019
Triple S CEO Retires









KICKING THE BUCKET – September 2019
There's Still A Place For The Mop And Bucket


SMALL PLASTICS UNDER A MICROSCOPE – September 2019
Prevent Small Plastics From Slipping Through Recycling Cracks









CLEANING ON THE FIRST SHIFT – August 2019
Vacuum Helps Make The Switch To Day Cleaning


OVERCOMING HURDLES – September 2019
Management Advice On Cleaning Struggles






THE RISE OF ROBOTS – August 2019
Cleaning Robots Drive Business Innovation


THE RISE OF ROBOTS – August 2019
Automation An Asset To Janitor





































FROM THE EDITOR'S DESK – June 2019
Award To Recognize The Next Generation Of BSC Leaders


SMART DISPENSERS REQUIRE SMART DISTRIBUTORS – June 2019
Time To Promote The IoT-Equipped Restroom


PREPARING TOMORROW’S LEADERS – June 2019
Strategies To Identify And Build Future Cleaning Managers


PREPARING TOMORROW’S LEADERS – June 2019
Prepare Prospective Cleaning Leaders


2019 MANAGEMENT SURVEY – June 2019
Staffing Challenges Many Cleaning Departments Face






PUT IT IN DRIVE – April 2019
Laws, Labor Market Causing Truck Driver Shortage


NAVIGATING THE OCEAN OF INDOOR PLASTIC – April 2019
How Departments Can Reduce Their Environmental Imprint




THE AIR WE BREATHE – April 2019
Identify And Eliminate Indoor Air Pollutants


THE AIR WE BREATHE – April 2019
How To Clean The Air


THE AIR WE BREATHE – April 2019
Systems That Tackle Indoor Air Contaminants


COACHING IS CRITICAL – April 2019
Sales Managers Must Provide More Direction


– April 2019
Trust The Sales Process


FROM THE EDITOR – March 2019
Amazon Strikes Jan/San Distributors Again



– February 2019
Education Schedule For CBE





BSCS' ROLE IN BRINGING IOT TO THE RESTROOM – February 2019
Smart Dispensers, Faucets Keep Visitors Happy



CORDLESS BACKPACK VACUUM SAVES ON LABOR – February 2019
A Purchase That Helps Business Grow


SOFTWARE HELPS CUSTOMIZE CLIENT RELATIONSHIPS – February 2019
ERP Solution Improves Business Performance



BETTER COMMUNICATION LEADS TO HAPPIER WORKPLACE – November 2018
Book Helps Improve Relationship With Coworkers


BUILDING A COMPANY AROUND ROBOTICS – November 2018
Business Uses Robotic Cleaning Technology To Empower Workers


BIG SHOES TO FILL – November 2018
Start Leadership Succession Planning Today


EXAMINING THE COMP – November 2018
Sales Rep Salaries In Jan/San


FACILITY FOCUS – November 2018
Cleveland Clinic Shares Lessons In Waste Diversion


FACILITY FOCUS – November 2018
Fighting Contamination In Recycling


PRESTIGIOUS HONORS – November 2018
BSCAI CLEAN Awards Given To Industry Elite


FROM THE EDITOR – November 2018
IoT Takes A Step Forward


CAN A SELF-MANAGED SALES FORCE SUCCEED? – October 2018
Better Sales Performance Coaching Needed


FROM THE EDITOR – October 2018
Amazon Launches Jan/San Private-Label Line


– September 2018
Leaving A Legacy


WHY WATER WORKS – September 2018
Cleaning Managers Embrace Engineered Water



NEW HOST CITY FOR ISSA SHOW – September 2018
Speakers, Innovative Products Highlight ISSA Show North America






FROM THE EDITOR – September 2018
ISSA 2018 Puts Innovation On Display


MANAGEMENT SURVEY – September 2018
Annual Survey Examines Cleaning Budgets


ENCAPSULATION SAVES TIME, MONEY AND THE ENVIRONMENT – August 2018
Take Your Carpet Care Further





DIVERSIFYING INTO NEW CHEMICAL PROPORTIONER MARKETS – August 2018
Warewashing and Laundry Programs Can Help Distributors Grow Profits




FROM THE EDITOR'S DESK – August 2018
BSCs Should Join The Zero Waste Movement



CLEARING THE AIR – August 2018
Hand Dryer Manufacturers Discuss Industry Trends


OVERCOME COMMON GREEN CLEANING MISTAKES – August 2018
Techniques To Achieving Green Cleaning Buy-In


OVERCOME COMMON GREEN CLEANING MISTAKES – August 2018
Research That Supports Sustainability In Schools


OVERCOME COMMON GREEN CLEANING MISTAKES – August 2018
Communicating And Promoting Green Cleaning Initiatives


CLEANING THE UNIVERSITY OF MARYLAND – August 2018
Campus Residents Push For Green And Sustainable Initiatives


CLEANING THE UNIVERSITY OF MARYLAND – August 2018
University Specializes On Strategies Resulting In Success




K-12 SCHOOL REDUCES LUNCHTIME WASTE – July 2018
Waxie and EcoSafe Team Up To Teach Environmental Sustainability





CLEANING'S FUTURE ON DISPLAY – July 2018
Compact, Truly Autonomous Robots Entice Cleaning Industry


ADAPT, MIGRATE OR DIE – June 2018
Staffing Challenges Facing Cleaning Departments




THE TRUE COST OF FLOOR PADS – June 2018
How Floor Pads Convert To Labor Dollars


THE TRUE COST OF FLOOR PADS – June 2018
Proper Care And Safety Tips For Floor Pads


CHOOSING FULL COVERAGE – June 2018
Reduce Labor Costs With Electrostatic Cleaners





PROGRESS IN GREEN CLEANING – April 2018
Evolution Of Green Cleaning Initiatives


CAPTURING THE ESSENCE OF ENCAPSULATION – April 2018
Benefits Of Cleaning Carpets Using Encapsulation


CAPTURING THE ESSENCE OF ENCAPSULATION – April 2018
Sustainable Advantages To Encapsulation


CAPTURING THE ESSENCE OF ENCAPSULATION – April 2018
Putting Carpet Cleaning Polymers To The Test


CAPTURING THE ESSENCE OF ENCAPSULATION – April 2018
Outline When To Encapsulate Or Extract Carpeting


EXPANDING YOUR BRANDING – April 2018
Chemicals Offer Entry Into Private Labeling


EXPANDING YOUR BRANDING – April 2018
Brand Strategy Involves Knowing When To Expand



FREETIME: THE LANTERN WHISPERER – April 2018
Freetime: Sales Manager Collects, Repairs Vintage Lanterns


FROM THE EDITOR – March 2018
Buyer's Guide Helps Keep Tabs On The Industry



AVOID SOAP CONTAMINATION BY SWITCHING TO SEALED SYSTEMS – February 2018
Refillable Soap Dispensers Are A Haven For Bacteria



– February 2018
Three Keys To Profitability





STANDING UP TO BIG E-COMMERCE – February 2018
The Struggle Of Facing The Amazon Business Marketplace


BE PREPARED – February 2018
Training For Emergency Preparedness


PUTTING ODOR CONTROL IN ITS PLACE – November 2017
Getting Strategic With Air Freshener Placement


ANSWERING THE CALL – October 2017
Top Complaints Plaguing Facility Cleaning Managers




BE DETERMINED TO PERSEVERE – September 2017
Book Club: Improve Your ‘Grit’ And Determination


THE TOP THREE FUNCTIONS OF ERP SOFTWARE – September 2017
Integrate ERP Software With Other Platforms



A CLEAN SWEEP FOR SCHOOL BREAKFAST – September 2017
Cleaning Challenges With Breakfast In The Classroom


A CLEAN SWEEP FOR SCHOOL BREAKFAST – September 2017
A Team Effort Keeps Schools Clean


A CLEAN SWEEP FOR SCHOOL BREAKFAST – September 2017
Responding To Spills


A CLEAN SWEEP FOR SCHOOL BREAKFAST – September 2017
How New Programs Impact Cleaning


EFFECTIVE AND EFFICIENT TIME MANAGEMENT – August 2017
Book Club: Time Management For Executives



APPROACH CUSTOMERS FROM THE OUTSIDE IN – August 2017
Perception Of Value More Important Than Customer Relationships


CUSTOMERS ARE NOT OWNED. THEY ARE EARNED – July 2017
The Strategic Sell: Don’t Take Customer Relationships For Granted
Relationships are earned, but they are not earned for a lifetime




LAUNDRY BUSINESS GROWS THANKS TO REMOTE ACCESS TO DATA – May 2017
Case Study: Laundry Business Turns To Chemical Dispensing System










PRESERVING LAUNDRY STANDARDS – April 2017
Proper Laundering Aids In Infection Prevention
The role that laundry facilities play in proper infection prevention strategies

EDUCATE AND ENGAGE – April 2017
School District Bucks Turnover Trends


EDUCATE AND ENGAGE – April 2017
Closing The Loop On Training Challenges


EDUCATE AND ENGAGE – April 2017
Identifying Emerging Cleaning Leaders


A QUICK AND EASY WAY TO CLEAN GLASS – November 2016
Case Study: A New Way To Clean Glass



SALES COMPENSATION SURVEY – October 2016
The Top Sales Compensation Plans Of 2016 - Member Content





TEACHING GREEN – September 2016
School Launches Cleaning For Health Program
Steps that Clarke County School District took to improve the health of their students and staff

TEACHING GREEN – September 2016
Healthy Schools: Getting Buy-In From Staff


JANITORS NEED ERGONOMICS, NOT INJURIES – August 2016
Prevent Workplace Injury With Proper Mopping Technique, Tools




ROUNDTABLE: ANSWERS TO THE STAFF SHORTAGES – June 2016
Staff Retention In Today’s Labor Market



START BY SELLING JUST A FEW PRIVATE LABEL PRODUCTS – May 2016
Start By Selling Just A Few Private Label Products



FLOOR PAD DO’S AND DON’TS – May 2016
Comparing Floor Pads And Brushes


FLOOR PAD DO’S AND DON’TS – May 2016
Maintenance Tips That Extend The Life Of Floor Pads


FLOOR PAD DO’S AND DON’TS – May 2016
Recommendations For Maintaining Gym Floors


FLOOR PAD DO’S AND DON’TS – May 2016
Tips To Keeping Polished Concrete Looking Like New


FLOOR PAD DO’S AND DON’TS – May 2016
The Future Of Floor Pads


DEPARTMENT TAKES CHARGE AND MAINTAINS QUALITY – April 2016
Protecting Microfiber Through Proper Laundering


DEPARTMENT TAKES CHARGE AND MAINTAINS QUALITY – April 2016
Proven Results For Protecting Microfiber



CLEANING COMPLAINTS YOU JUST CAN’T BELIEVE – February 2016
Survey Reveals Top Cleaning Complaints



ARE YOU READY FOR A CRISIS? – November 2015
How Facility Managers Can Plan For A Disaster


ARE YOU READY FOR A CRISIS? – November 2015
Ten Tips For Developing An Emergency Plan


ARE YOU READY FOR A CRISIS? – November 2015
Developing An Emergency Evacuation Plan




IDEAS FOR GREEN CLEANING – October 2015
Greening Pest Control Processes




A BRAND UNLIKE ANY OTHER – May 2015
Avoid Competing On Price By Offering Private Brands





HOW DOES YOUR SALARY COMPARE? – May 2015
A Benchmark For Custodial Manager Salaries


HOW DOES YOUR SALARY COMPARE? – May 2015
Why People Become Custodial Executives


MANUFACTURER ROUNDTABLE: DILUTION CONTROL – April 2015
GHS Labeling For Preportioned Packets


PROTECTING THE MICROFIBER INVESTMENT – April 2015
Proper Laundering Prolongs Microfiber Life


PROTECTING THE MICROFIBER INVESTMENT – April 2015
Tips To Laundering Microfiber


PROTECTING THE MICROFIBER INVESTMENT – April 2015
How To Properly Dry Microfiber


ADJUSTING TO NEW SURROUNDINGS – April 2015
Versatility Of Orbital Equipment Includes Carpets


ADJUSTING TO NEW SURROUNDINGS – April 2015
Benefits Of Using Orbital Equipment On Carpets



SHIELDING FACILITIES FROM INFECTION – April 2015
Infection Prevention That Fights Pandemics


SHIELDING FACILITIES FROM INFECTION – April 2015
Training Staff On Proper Infection Prevention


SHIELDING FACILITIES FROM INFECTION – April 2015
Understanding Transmission Of Germs


SHIELDING FACILITIES FROM INFECTION – April 2015
Protecting Staff From Germ Exposure


DOWN AND DIRTY: ESSENTIAL VACUUM ATTACHMENTS – February 2015
The Right Vacuum Attachments Reduce Labor, Clean Safely




THE STRATEGIC SELL: STRATEGIZE YOUR SALES TACTICS – February 2015
Every Set Of Jan/San Sales Goals Needs A Marketing Plan


CLEARING THE AIR ON HAND DRYERS – February 2015
Tips To Control Splash And Drips In Restrooms


CLEARING THE AIR ON HAND DRYERS – February 2015
Standard Versus Blade Hand Dryers


CLEARING THE AIR ON HAND DRYERS – February 2015
How To Identify Proper Placement Of Hand Dryers



THE DIRT ON CLEANING CLOTHS – November 2014
Do’s And Don’ts Of Laundering


SUSTAINABLE SUDS – October 2014
LEED v4 Requires Green Laundry Programs





10 COMMONLY RECOGNIZED DISCIPLINARY OFFENSES – October 2014
Common Workplace Violations



ISSA/INTERCLEAN 2014 TO BE BIGGER THAN EVER – September 2014
ISSA Orlando Boasts Four Keynotes And Four Days Of Education




PREVENTING THE OFFICE OUTBREAK – August 2014
Cleaning Can Reduce Absenteeism In The Workplace





DEVELOP THE WEAK AND USE THE STRONG – August 2014
Assess And Streamline Your Department


GETTING TO THE ANSWERS – August 2014
Managing And Resolving Staff Complaints


FORECASTING AFTER AN EXTREME WINTER – August 2014
Distributors Kept Up With Ice Melt Demand Despite Polar Vortex



PUSHING CLEANING CARTS FORWARD – August 2014
Benefits Of Customizing Cleaning Carts



PUSHING CLEANING CARTS FORWARD – August 2014
Trends Toward Security And Construction Of Cleaning Carts


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES – June 2014
Disinfecting Against Antibiotic-resistant Bacteria


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES – June 2014
Types of Disinfectants Used in Healthcare Facilities


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES – June 2014
Targeting Disease-causing Pathogens


PREVENTATIVE MAINTENANCE – June 2014
Developing A Strong Preventative Maintenance Program For Floor Equipment
Doing so can improve departmental productivity, improve sustainability and mean a cleaner facility

PREVENTATIVE MAINTENANCE – June 2014
Maintenance Tips for Floor Equipment
Why it is important for custodial managers to develop a plan and train staff to properly maintain floor equipment

HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Customer Segmentation Offers A Snapshot of Your Business


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Discover The Power of Market Data Analysis


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Targeting Key Sales Accounts


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER – April 2014
Understanding The Science Behind Activated Water


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER – April 2014
Selecting The Right Electrolyzed Water Product


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER – April 2014
Independent Tests Back Activated Water Claims


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER – April 2014
Weighing The Cleaning Efficiency of E-water Solutions


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER – April 2014
Common Uses For Activated Water Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER – April 2014
Use E-water With Standard Cleaning Tools and Processes


MAKING THE SWITCH TO GHS – May 2014
OSHA Compliance Stalled By Chemical Manufacturers



MAKING THE SWITCH TO GHS – May 2014
Distributors Begin The Private Label Redesign Process




BOOST HAND WASHING COMPLIANCE – May 2014
Hand Hygiene Monitoring and Surveillance Systems


BOOST HAND WASHING COMPLIANCE – May 2014
Engage Staff To Increase Handwashing Compliance Rates



CAPITOL GAINS, DISTRIBUTOR LOSSES – May 2014
GSA Proposes Changes To JanSan Requisition Channels


CAPITOL GAINS, DISTRIBUTOR LOSSES – May 2014
What Is The Federal Strategic Sourcing Initiative?



CAPITOL GAINS, DISTRIBUTOR LOSSES – May 2014
Critics Question JanSan FSSI's Benefits


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE – April 2014
Staying On Top Of Employment Laws


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS – April 2014
Preserving the Life of Chemical Proportioner Systems


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS – April 2014
Tips For Removing Build-up In Chemical Dispensers


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS – April 2014
Signs A Chemical Dilution Unit Is Malfunctioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND – April 2014
Locating A Water Source For Chemical Proportioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND – April 2014
Chemical Stations Appearing in New Construction


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND – April 2014
Chemicals To-go: Using Preportioned Packets


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES – April 2014
Sorting Out Laundry Challenges


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES – April 2014
Best Practices For Laundry Efficiencies


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES – April 2014
Perfecting Laundry Strategies


LABOR AND THE LAW – April 2014
Employer Obligations For Health Laws





UPCLOSE: RIDE ALONG – February 2014
The Evolution of Commercial Floor Machines


UPCLOSE: RIDE ALONG – February 2014
Ease Janitor Fatigue With Ride-on Auto Scrubbers



UPCLOSE: RIDE ALONG – February 2014
Taking A Shine To Ride-on Burnishers


CUSTOMER SERVICE: IN THE DRIVER'S SEAT – February 2014
Drivers Are Brand Ambassadors


CUSTOMER SERVICE: IN THE DRIVER'S SEAT – February 2014
Use Product Deliveries As Sales Opportunities


CUSTOMER SERVICE: IN THE DRIVER'S SEAT – February 2014
Getting Drivers On Board With Customer Service Training


A SYSTEM FOR SUCCESS – February 2014
Benefits of Flat Mopping Systems
Concordia University's switch to microfiber flat mops

A SYSTEM FOR SUCCESS – February 2014
Mopping Systems Create Cleaning Efficiencies



UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS – February 2014
Study On Laundered Towels Finds E. Coli, Tetanus


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS – February 2014
Cloth Vs. Disposable Towels


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS – February 2014
Training Hospital Cleaners To Use Wet Wipes




NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON – November 2013
Nonprofit Gives Free Housecleanings To Cancer Patients


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON – November 2013
Maid Business Owner Debbie Sardone Makes Generosity A Company Policy


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON – November 2013
Cleaning For A Reason Launches As Nationwide Nonprofit


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON – November 2013
Give A Little Bit: JanSan Professionals Join Forces With Cleaning For A Reason


NONPROFIT PROFILE: CLEANING FOR A (GOOD) REASON – November 2013
Cleaning Close To The Heart


BSC PROFILE: LEADING BY EXAMPLE – November 2013
Paul Greenland Leads Aetna Building Maintenance Into A New Era


BSC PROFILE: LEADING BY EXAMPLE – November 2013
From Washing Floors To Aetna Company President


BSC PROFILE: LEADING BY EXAMPLE – November 2013
'Think Green, Think Aetna'


BSC PROFILE: LEADING BY EXAMPLE – November 2013
Aetna Reinvents Itself As A Facility Maintenance Organization


IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING – November 2013
Prevent Grout Cleaning Mistakes



IN THE FIELD: UPHOLSTERY CARE – October 2013
Hot-water Extraction Popular Method For Upholstery Cleaning


SM SALES SURVEY: SLOW GROWTH – October 2013
Successful Distributors Sell Solutions, Not Products


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE – October 2013
Read an Excerpt From Mark Dancer's New Software Guide: "Getting the Most Out of CRM"


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE – October 2013
Manage The Sales Pipeline With CRM Software


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE – October 2013
CRM Software Reports Improve Sales Forecasts and Planning



UPCLOSE: HEAVY METAL – October 2013
Sell Safety With Disposable Industrial Towels




LABOR AND THE LAW – October 2013
Improper Worker Classification Leads To Litigation




GHS COUNTDOWN – September 2013
Global Commerce Drives GHS Chemical Labeling


GHS COUNTDOWN – September 2013
HazCom History: The “Right To Know” Act


GHS COUNTDOWN – September 2013
Learning The GHS Glossary



GHS COUNTDOWN – September 2013
Help Employers Meet The GHS Training Deadline




UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS – August 2013
Disinfecting Schools' High Touch Surfaces


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS – August 2013
Disinfecting Child Care Centers








SUPPLY & COMMAND – August 2013
FSSI JanSan Could Devastate Small Suppliers





ONE MAN VS. THE UNION – August 2013
Dave Bego Urges SEIU To 'Fish Or Cut Bait'


UPCLOSE: ICE MELT – August 2013
Low Consumer Demand For Green Ice Melt Products




IN THE FIELD: TOILET TISSUE GOES TOUCH-FREE – June 2013
Touchless Toilet Paper Dispensers – There's More Than The ‘Cool Factor’



IN THE FIELD: RESTROOM CARE – June 2013
Any Market Can Benefit From Automatic Toilet Tissue Dispensers


SHOPPING FOR A SUSTAINABLE VACUUM – June 2013
Sustainability Includes Availability of Replacement Vacuum Parts



BUNDLING YOUR BRAND – June 2013
Private Label Lines Are Growing


BUNDLING YOUR BRAND – June 2013
Selling Private Label Cleaning Products


BUNDLING YOUR BRAND – June 2013
Product Bundling As Business Protection


BUNDLING YOUR BRAND – June 2013
Marketing Private Label Lines



HEALTHCARE CLEANING – June 2013
Challenges Of Infection Control Cleaning









THE NEW BOOK ON GREEN – April 2013
Green Guides Updated By FTC


THE NEW BOOK ON GREEN – April 2013
Differentiating One Green Label From Another


THE NEW BOOK ON GREEN – April 2013
Distributor Support Green Training


THE NEW BOOK ON GREEN – April 2013
Get To Know The Green Guides






TACKLING FLOORS WITH OSCILLATING MACHINES – April 2013
Benefits Of Oscillating Floor Machines


TACKLING FLOORS WITH OSCILLATING MACHINES – April 2013
Increase Productivity With Oscillating Floor Machines


TACKLING FLOORS WITH OSCILLATING MACHINES – April 2013
Scrub Floors Using Less Chemical










THE SOCIAL NETWORK – April 2013
Privacy Paradox: Understanding Social Media Law


COMMERCIAL HAND DRYERS IN HIGH DEMAND – April 2013
With Improved Technology Hand Dryers Capture New Markets


WARNING SIGNS – April 2013
OSHA HazCom Rules are Changing


WARNING SIGNS – April 2013
Looking Back at OSHA Workplace Safety Laws


WARNING SIGNS – April 2013
Learning the GHS language




STANDARDIZING FLOOR MATS – April 2013
Safety Regulations For Commercial Mats




– February 2013
Carpet Encapsulation Keeps BSCs Profitable
Cost-effective method may reduce cleaning frequencies


– February 2013
Spec’ing the Collaborative Workplace
The colloaborative workplace demands a new bidding process for BSCs

– February 2013
Cleaning the Collaborative Workspace
As commercial offices create a more collaborative workspace, BSCs must rethink cleaning specs

– February 2013
Changing Spaces: The Rise of the Collaborative Office
What began in Silicon Valley has changed office spaces across the country


– February 2013
Get to Know the 2012 FTC Green Guides
FTC Green Guides were recently revised, here’s what you need to know

– February 2013
FTC Green Claims: Certifications and Seals of Approval
New FTC guidelines distinguish between third-party and self-certification

– February 2013
How To Comply With OSHA Regulations And Training
Develop effective training programs that comply with OSHA regulations









– November 2012
Tablets: The Best Of Both Worlds
Tablet computers meld aspects of computers and smartphones, making them intuitive business tools


– November 2012
Bicycle Laundry Service Fits With Team Clean's Green Mission
Philadelphia's Wash Cycle Laundry delivers on its green promise

– November 2012
Warehouse Solar Panels At H.T. Berry Pays Dividends To The Environment And Company Bottom Line
Forward-thinking customers have pushed the janitorial supply distributor into innovative sustainable initiatives



– November 2012
NLRB Decisions Impact Non-Union Companies
Changes affect union postings, social media, firing employees, investigations and elections




– October 2012
Chemicals With Low Volatile Organic Compounds Benefit Janitor And Occupant Health
Switching traditional chemicals to low VOC green alternatives can create safer working environments

MANUFACTURER ROUNDTABLE – September 2012
Cleaning Cart Construction And Ergonomic Recommendations
Picking the right cleaning cart depends on the facility, task and user


COVER STORY – June 2012
Product Labeling: Examining The Push For Ingredient Disclosure Laws
Protecting janitorial workers is a priority for environmental groups lobbying for full ingredient disclosure mandates

– June 2012
Starting A Warehouse Incentive Program
Labor management systems can help establish benchmarks needed for a warehouse incentive program

– June 2012
Customer Complaints: Maintenance-Related Restroom Issues Affect BSCs
Communication and managing expectations is key to responding to non-cleaning customer complaints



FEATURE – June 2012
Restroom Ventilation Issues That Impede Cleaning
Identifying proper cleaning techniques where restroom ventilation is a issue



– May 2012
Build Customer Relationships With CRM Software
Distributors can use CRM software to help clients workload facilities and uncover their true needs

– May 2012
Customer Relationship Management Software Analyzes Purchasing Habits
Use CRM software to uncover purchasing opportunities and monitor marketing strategies

– May 2012
Improving Private Label Sales
A quality product and sound marketing strategy will help boost private label sales


– May 2012
Popular Private Label Cleaning Products
Premium chemicals and traditional paper and can liners are among most the best sellers for private label cleaning products

– May 2012
Tips To Start Private Labeling Products
When private labeling products, jan/san distributors need to perform due diligence before picking their manufacturer





– April 2012
The Brady Bundle: Jan/San and Laundry
By adding a commercial laundry division to its already-extensive jan/san business, Brady Industries has truly become a one-stop shop in Nevada

– March 2012
Hawaii's Team Clean Inc. Stays True To Island Values
Raising the standards of cleaning as a profession, one employee at a time

– March 2012
Oscillating Machines Boost Productivity, Save Money
Oscillating equipment deep scrubs floors without chemical, saving labor time and dollars

– March 2012
Oscillating Floor Machines Deep Scrub Floors Without Chemicals
Oscillating equipment works on numerous floor surfaces and comes in a variety of sizes

– February 2012
Permanently Pressed
Kendal at Hanover perfects its approach to laundry services





– February 2012
Know The Law: Immigration Legislation By State
What BSCs need to know about the immigration laws passed by Arizona, Alabama and other states







– January 2012
ERP Software Helps Advance Distribution Businesses
Recent innovations in enterprise resource planning software prove to be invaluable to distributors. Manufacturers say there's more to come















MANUFACTURER FORUM – October 2011
Tips For Laundering Microfiber Products and Cotton Mops


– October 2011
Low-Moisture Carpet Cleaning Techniques
Methods to keeping carpet care part of custodial programs


– September 2011
One-On-One: Jennifer Rosenberg, Acorn Distributors
Mastering succession planning in a family business

– September 2011
Buying Groups Can Help Distributors Earn New Business
Access to private label products, diversified lines and national accounts helps expand customer bases


YOUR TWO CENTS – August 2011
How Do You Motivate Your Sales Team?




– July 2011
Staying On Top Of Late Payers
Financial management software can help speed up the collections process and increase a distributor's profitability






– 8/1/2011
Ecolab and Nalco Merge


MARKET PROFILE: EDUCATION – June 2011
In Schools, Cleaning For Health Prioritizes Children's Wellness
As outsourcing of educational accounts continues to rise, BSCs are developing partnerships by providing green expertise




– June 2011
Gaining Third-party Certification For Private Label Products
Third-party certifications are not carried over from their private label manufacturer

– June 2011
How To Jumpstart A Private Label Program
Distributors say there is no better time than now to begin offering proprietary products





MARKET PROFILE – May 2011
Healthcare Accounts Require Dedication To Specialized Cleaning
Medical clinics, dental and doctor offices, surgical centers and imaging facilities are a lucrative niche


ONE-ON-ONE – May 2011
One-On-One: Vince Schmidt, Lakeland Supply Inc.
Motivating employees with fun and faith

FREETIME – February 2011
The Search For Clean Water


UP CLOSE: PRIVATE LABEL PRODUCTS – November 2010
Private Label Distributors See Poor Economy As Time To Shine
The slow recovery from the recession has allowed distributors more time to market and engage potential and current clients

COVER STORY – October 2010
Underground Economy
Illegal subcontracting and worker misclassification: the cleaning industry's dirty little secrets

SPECIAL SECTION – October 2010
2010 ISSA/INTERCLEAN Show Guide



UP CLOSE: CLEANERS & DISINFECTANTS – October 2010
Cleaning Around Sensitive Populations
Schools, healthcare facilities and even office buildings house vulnerable occupants that can be adversely affected by harsh chemicals

AROUND THE INDUSTRY – September 2010
New Mold Regulations In Kentucky and Louisiana


AROUND THE INDUSTRY – September 2010
IWCA Developing Glass Cleaning Standard



GREEN NEWS – June 2010
Iowa Passes Green Cleaning Legislation








TECHNOLOGY – April 2010
Labor Management Software: Streamlining Order Picking
Labor management software creates a set of standards to improve warehouse productivity and reduce costs

COVER STORY – April 2010
Flagging Green Cleaning in State Schools
The number of states requiring green cleaning in schools grows at a steady clip


COVER STORY – February 2010
Generation Next
Contracting Profits takes a look at some up-and-coming industry leaders

MULTI-PURPOSE CHEMICALS – February 2010
Multi-purpose Chemicals: The Power Of One





FREETIME – January 2010
Getting To The Starting Line


CONTRACTINGINSIGHTS – November 2009
How To Lose A Customer In Five Steps


COVER STORY – October 2009
Green Update


FROM THE EDITOR – October 2009
Overwhelmed By Green?



COVER STORY – September 2009
Green Training: Extra Credit
State-Mandated Green Standards Send Cleaning Crews Back To School

COVER STORY – September 2009
Pandemics: Ready...Or Not
A likely H1N1 outbreak this flu season has BSCs revisiting pandemic game plans



FREETIME – July 2009
Miss Oklahoma's Dad






TECHNOLOGY – June 2009
Fit To Print
Despite online capabilities, distributors still have demand to print catalogs and product labels



COVER STORY – May 2009
Finders Keepers
Our survey reveals turnover is down. How BSCs are holding on to the best employees




UP CLOSE: CHEMICAL PROPORTIONING – May 2009
Warewashing: A Labor-intensive Sale
Customer service is key when offering foodservice and laundry chemical dispensing systems


MERGERS AND ACQUISITIONS – May 2009
Kimberly-Clark Acquires Safety Products Company


COVER STORY – April 2009
Campaigning For Green
More and more states are proposing green cleaning legislation aimed at schools. A look at how civic-minded distributors are leading the charge

UP CLOSE: PRIVATE-LABEL PRODUCTS – April 2009
Competing Against National Brands
Customer interest in private-label products are expected to increase during a recession




UP CLOSE: BROOMS, BRUSHES & MOPS – March 2009
Kicking The Bucket And Ringer To The Curb
Bucketless microfiber flat mopping systems differ in many ways from traditional mopping systems

CONTRACTINGINSIGHTS – March 2009
Commission Vs. Salary: The Sales Pay Scale


OPERATIONSLOG: WASTE MANAGEMENT – March 2009
Cooperative Cleaning Gets Occupants To Pitch In


FEATURE – February 2009
Green Regulations: Thou Shalt Not...
...disregard green cleaning mandates. Abiding by the law is made easier through education and training

TECHNOLOGY – February 2009
Beyond The Basic Cell Phone
Distributors are tapping into cellular technology in virtually all areas of their operations

TECHTALK – February 2009
Virtual Workplace Provides Options


TECHNOLOGY – January 2009
Know Thy Customer
Customer relationship management software allowing distributors to nurture client relationships

EDITOR'S NOTE – November 2008
Where You've Been And Where You're Going


COVER STORY – November 2008
Made In China: For America
Examining the overseas pipeline for private-label products

CONTRACTINGINSIGHTS – October 2008
Succession: Choose Tomorrow's Leaders Today
Succession planning should no longer begin the moment an employee leaves the company

COVER STORY – October 2008
Corporate Conscience
From philanthropy to sustainability, how BSCs are giving back


BUSINESSCENTER – September 2008
Legal Smarts Help BSCs Avoid Lawsuits


ASSOCIATION UPDATES – September 2008
ISSA Summarizes VOC Regulations









EDITORIAL – July 2008
Midwest's Green Reputation Growing


BUSINESSCENTER – July 2008
Succession Planning: The Basics


TRADE SHOW PREVIEW – July 2008
ISSA/INTERCLEAN 2008: A Look Ahead
Show mixes new features with popular sessions

OPERATIONSLOG: FLOOR CARE – July 2008
Chemical-Free Floor Care Methods Growing
There’s been definitely a move toward reducing chemical usage and reducing water usage

OPERATIONSLOG: MICROFIBER – July 2008
Microfiber Maintained With Proper Use, Laundering
Heat is the biggest enemy of microfiber. It can destroy the fabric instantly or it can break it down over time

COVER STORY – July 2008
Delinquent Accounts
Frustrated by late-paying customers? Here's how to take action

FEATURE – July 2008
What's In The Cards?
ISSA/INTERCLEAN 2008 boasts events specifically for distributors

NEWS – June 2008
Industry News




CONTRACTINGINSIGHTS – May 2008
Cash Flow Management Prevents Financial Problems
If customers paid immediately, you could avoid cash flow worries — but this rarely occurs

CUSTOMER SERVICE – May 2008
Customer Complaints: Fixing Partnerships, Improving Quality
Continued success depends on how well BSCs can handle their clients’ problems

TECH CENTRAL – May 2008
Safeguarding Company Data



NEWS – April 2008
Industry News


EDITOR'S NOTE – April 2008
Planning For The Future Of Your Department


MARKET PULSE – April 2008
Private Label Products Grow In Quality And Demand
Skepticism about "generic" products is decreasing as today's private label products work better, look nicer and expand into new categories

TECHTALK – April 2008
Mobile Device Policy Varies


CONTRACTINGINSIGHTS – April 2008
Advertising Vs. Marketing: How To Reach Customers
The definitions of advertising and marketing are somewhat similar. Advertising is actually part of the marketing plan.

EMERGENCY PREPAREDNESS – April 2008
When Disaster Strikes, BSCs Can Help
Contractors play a major role in their customers’ disaster recovery plans

CUSTOMER SERVICE – April 2008
Problem Customers: How To Deal And When To Cut Ties
With patience, humility and foresight, nuisance customers can emerge as loyal clients



FREETIME – March 2008
Helping Out Ohio Mothers


BUSINESSCENTER – March 2008
Business Loans Secured With Careful Planning


COVER STORY – February 2008
Knocking Down Barriers
Language doesn't have to be a management obstacle. How to communicate effectively with a bilingual workforce


MARKET PULSE – February 2008
Floor Care: Cleaning Stone And Porcelain Tile
As more facilities switch to stone and porcelain flooring in their entryways and lobbies, proper chemical selection and daily maintenance will be critical

EDITOR'S NOTE – February 2008
Building Relationships Along The Supply Chain


OPERATIONSLOG: CARPET CARE – February 2008
Low-Moisture Techniques: Quick, Easy, Eco-friendly
Carpets can look clean, smell and feel fresh, and maintain a high level of indoor air quality, with minimal disruption to occupants


– 12/19/2007
Green Schools Caucus




COVER STORY – November 2007
Should Disaster Strike...
The steps to developing an effective emergency preparedness plan

EXECUTIVE INTERVIEW – November 2007
CleanTips Podcasts: Preparing For An Emergency


ISSA/INTERCLEAN® 2007 – November 2007
ISSA Photo Recap
ISSA/INTERCLEAN® 2007 in Orlando was a smash hit, and here’s a look at some of the show and related events

OPERATIONSLOG: ODOR CONTROL – November 2007
Restroom Odor Should Be Attacked At Its Sources
Restroom odors can come from many sources, including the natural odors emanating from the humans using them

FREETIME – November 2007
A Family Fluent In Sign Language


ISSA/INTERCLEAN® 2007 – November 2007
ISSA Photo Recap
ISSA/INTERCLEAN® 2007 in Orlando was a smash hit, and here�s a look at some of the show and related events


CLEANING OPERATIONS: CLEANERS & DISINFECTANTS – September 2007
Shopping for Cleaners and Disinfectants
Tips on how to make the right choices

COVER STORY – September 2007
Out with the Old
Women BSCs gaining ground in a male-dominated industry

COVER STORY – September 2007
Seed Of Change
Eco-friendly operations taking root in jan/san manufacturing


MARKET BY MARKET: COMMERCIAL – August 2007
All Eyes on Orlando
The Orange County Convention Center Welcomes ISSA/INTERCLEAN





OPERATIONSLOG: RESTROOM CARE – June 2007
Class-A Facilities Require Quality Service And Products
Class-A restrooms should be maintained at least three times a day if they are to be truly clean

MARKET BY MARKET: GOVERNMENT – June 2007
State Facilities Focus On Green
Sustainable initiatives rank high on lawmakers' lists, but implementing these programs can be a challenge





– 5/3/2007
Show them the Money



FEATURE – April 2007
Invigorating Private Labels
Evaluating the strength of your private label will help ensure its success in the future

BUSINESSCENTER – April 2007
Newsletters Help BSCs Reach Out To Customers


COVER STORY – April 2007
State of the Union
An update on recent SEIU activity. Plus, BSCs’ advice regarding organized labor





COVER STORY – March 2007
Turnover
Answers to BSC's biggest problem: recruiting and retraining quality employees

– 2/14/2007
Drive Towards Green






CONTRACTINGINSIGHTS – November 2006
The Three Elements Of A Successful Business
If your business does not have operational excellence, you’ll struggle with customer relations




MARKET PULSE: CARPET CARE – October 2006
Encapsulation Captivates Cleaning Community
Encapsulators have long played second fiddle to other cleaning methods, but advancements in the technology make them worth another look

THECPINTERVIEW – October 2006
Alan Bigger, APPA
BSCs have a role to play with educational facilities, even when cleaned in-house

ASHKINONGREEN – October 2006
Stay Up To Date On Green Requirements
As green-building initiatives grow, it will fuel the demand for green cleaning by your customers


SAFETY PRODUCTS – September 2006
Safety Products Keep Customers Safe And Sound
Workplace safety is critical in our litigious society. Distributors can help customers comply with regulations by providing safety products — and an education

HEALTH & ENVIRONMENT – September 2006
Green Cleaning 101
BSCs go back to school as New York classrooms switch to green clean



BUSINESSIMPROVEMENT – August 2006
Diversification Done Right
Adding new services can create extra revenue, but transition isn’t always easy

NEWSBRIEFS – August 2006
New York and Vermont Get Specific on Green





CUSTOMER SERVICE – July 2006
Account Balance: Building The Perfect Portfolio
Are your customers too big, too small, or just right?






GREEN – June 2006
Green Product Directory
The following list of companies have a product or products with “Green Seal” certification, the Carpet and Rug Institute’s “Green Label” approval and/or the Environmental Choice Program’s “EcoLogo.” These company names were gathered directly from the certifying organizations’ Web sites on May 17. Any updates to the sites after May 17 will not be reflected in this listing. If no Web site address is listed, there either was not one provided on the certifier’s Web site, or the company’s Web site could not be conclusively determined.

See this month's feature article Green Roots





TECH CENTRAL – January 2006
Tech Planning 2006: Automate At All Costs


COVER STORY – October 2005
BSC Careers: Critical "forks in the road" -- how they impact your business future
Critical career "forks in the road" -- how they impact your business future

INDUSTRY PROFILE – August 2005
Cleaning In Las Vegas: Against The Odds
Owning a successful cleaning business in Las Vegas is no sure bet

– July 2005
Succession Planning: Making Way
BSC leadership takes on a younger face: The impact on industry direction


– February 2005
The Family Business
Knowing when to separate "family" from "business" is critical to long-term success

OPERATIONS LOG – January 2005
Class-A Facility Restrooms: Give Customers Grade-A Service
Dispensers


GOVERNMENT BUILDINGS – September 2004
Farm Bill: Feds to Clean with Biobased Products
Law mandates federal agencies purchase cleaning products derived from agricultural materials

BIZ 101 – September 2004
Got A Court Date? Stay Sane


BIZ 101 – July 2004
Strategic Planning One More Time


TECH CENTRAL – June 2004
Are You A PDA Lover, Or A Laptop Loyalist?


BUSINESS BUILDER – February 2004
"I Don't Understand Why It's So Difficult"


CUSTOMER CORNER – January 2004
Cream Of The Crop
How can BSCs clean to meet the public’s perception of prestige?