Cleaning Topic: Learn About customers

– 9/10/2019
What To Do When A Customer Wants A Lower Price

– April 2019
Increase Profits With Improved Customer Retention

CLEANING TIMES – February 2019
Improve Janitorial Bids By Focusing On Product Efficiency

CREATING THE IDEAL CUSTOMER – July 2017
How Jan/san Distributors Can Groom Top-tier Customers

– July 2017
Loyal Customers Are Made, Not Born

– July 2017
Engage Customers Beyond Simply Taking Orders

– July 2017
Prioritize Ideal Customers, But Don’t Neglect Difficult Customers

– October 2014
Conduct Research On Mops And Communicate With Customers

CONTRACTING INSIGHTS – September 2009
Cold Calls Require A Warm-Up

CUSTOMER SERVICE – April 2008
Problem Customers: How To Deal And When To Cut Ties
With patience, humility and foresight, nuisance customers can emerge as loyal clients

CLEANTIPS – April 2008
CleanTips: Avoiding Problematic Customers

EDITORIAL – January 2008
MRSA: Be Ready To Address Customer Concerns

SALES – November 2006
Renegotiating Contracts
Maintain strong customer ties and manage expectations for successful renegotiation

TECH CENTRAL – March 2006
Customer-Friendly Web Sites: Improve Your Site