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Field Operations Manager


Type: full time
Company Type: Building Service Contractor
Location: NY
Apply at: https://cclean.epayhire.com/job/346787/field-operations-manager-full-time-nyc-metro?s=cw

CClean, an established and well-respected janitorial, commercial cleaning and building services firm, is seeking an experienced facilities professional to be our Field Operations Manager. Based in Chappaqua, NY, and primarily serving healthcare, education, corporate and construction clients, this position will cover Westchester County NY, Fairfield County CT, the Bronx, and surrounding areas. Benefits with this full-time position include competitive salary commensurate with experience, performance bonuses, medical insurance, company vehicle, and paid vacation. Hours: afternoons/evenings and weekends as needed.

The Field Operations Manager is primarily responsible for ensuring that CClean provides high quality, reliable and professional services to clients, and realizes the planned profitability of the accounts in your care. You will be responsible for all client facilities in your territory and the CClean personnel who work in them, including budgeting and scheduling, and compliance with all safety and quality standards established by CClean, our clients, and by regulatory authorities. This job requires excellent communication skills - including the ability to communicate effectively with our workforce, which is primarily Spanish-speaking. The ideal candidate will be adept at identifying employees who have leadership potential, and helping develop them into supervisory and management roles, and be cognizant of trends/technology that might help us better serve clients and save on costs.

Why work for CClean

Are you a reliable, resourceful self-starter? Do you have innovative ideas to improve processes, operational efficiency, employee development and client satisfaction? Bring them and make this position your own. Reporting directly to the owner with plenty of autonomy, we are ready to provide the right candidate with plenty of support AND breathing room. In business for more than 40 years, we have a 95% year-over-year client retention rate, and an employee retention rate 50% higher than average. We have great relationships with our clients, and we train, respect and value our employees.

Essential Duties

· Ensure performance and quality requirements are met by communicating regularly and effectively with CClean personnel, clients and office staff

· Maintain positive relationship with client representatives

· Control costs to ensure profitability

· Recruit, hire and train all employees in your area of responsibility in accordance with established procedures and in a cost-effective manner

·Ensure front line workers and supervisors are properly trained for their job responsibilities and that all training is properly documented and maintained according to CClean’s standards

·Ensure front line workers and supervisors understand their assigned duties

·Monitor compliance with contractual and regulatory requirements

·Prepare and transmit payroll in an accurate and timely manner

·Document, report and process any injuries, incidents, accidents in accordance with our safety training program

·Miscellaneous duties as assigned

Minimum Requirements

·Bachelor`s degree or equivalent work experience

·3 or more years management experience preferred

·Budgeting, expense control and scheduling experience

·Excellent communication and leadership skills

·Proven ability to communicate effectively in English and Spanish

·Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks, and to write routine reports and correspondence

·Ability to effectively present information and respond to questions from team members, managers, and customers

·Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

·Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form

·Clean driver’s license and background check

CClean is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

Apply at: https://cclean.epayhire.com/job/346787/field-operations-manager-full-time-nyc-metro?s=cw