November 2005 Issue

ISSA REPORTS
Updates from the Leading Association for the Cleaning Industry Worldwide

INDUSTRY BUZZ: BENCHMARKS
ASHES Introduces Online benchmarking Tool for Hospitals

TRAINING
A degree in clean

COVER STORY
In Good Company

CLEANING OPERATIONS: HOSPITALTY
Hotel ‘first-impression’ areas and their impact on guest perception

CLEANING OPERATIONS: FLOOR CARE
How do you justify the big investment in ride-on equipment?

EDITORS NOTE
NOVEMEBER 2005

CLEANING OPERATIONS
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