November 2003 Issue

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COVER STORY
Are We Operating in a Vacuum?

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HOSPITALITY
Four-Star Housekeeping

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CLEANING OPERATIONS: Hand Tools
Getting a Grip on Basic Tool Trends

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INDUSTRY BUZZ: Compliance
Bill Targets School Restrooms

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FACILITY ISSUES: Management Edge
A Lesson from the Military

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EDITOR'S NOTE
November 2003

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CLEANING OPERATIONS: Floor Care
Making a Case for Equipment Purchases

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INDUSTRY BUZZ: Benchmarks
Pitching In

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