August 2003 Issue

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INDUSTRY BUZZ: Benchmarks
IFMA: Poor Janitorial Service Among Top-10 Office Complaints

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INDUSTRY BUZZ: Technology
Web Translation Service Bridges Language Gap

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INDUSTRY BUZZ: Compliance
Massachusetts Introduces Healthy Cleaning Bill

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COVER STORY
Lettering in the Environment

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CLEANING OPERATIONS: Chemical Care
Green Cleaners: Separating the Best from the Rest

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CLEANING OPERATIONS: Safety
PPE: The Housekeeping Staff’s Line of Defense

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FACILITY ISSUES: Management Edge
Protect Your Equipment Investments

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EDITOR'S NOTE
August 2003

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INDUSTRY PROFILE
Cleaning as Different as Night and Day

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