July 2004 Issue

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COVER STORY
Putting A Face On Housekeeping Management

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EDITOR'S NOTE
July 2004

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INDUSTRY BUZZ: Benchmarks
Study: Mold Tied to Breathing Problems

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GREEN HOTELS
Green Cleaning Checks In

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CLEANING OPERATIONS: Chemical Care
The Case for a Chemical Consolidation Program

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CLEANING OPERATIONS: Floor Care
Drive Equipment Safety with Precautionary Steps

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FACILITY ISSUES: Management Edge
Preventive Steps for Customer Complaints

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