As to be expected at the ISSA Show, several big draws will be on hand to provide keynote presentations throughout the week — recommended for all attendees at no additional cost:

Opportunity Rocks: Rock Star Performance Equals Rock Star Results

Sponsored by Tork, an Essity Brand
Monday, Nov. 18 • 9:30 a.m. – 10:30 a.m.

Marvelless Mark Kamp

A diversified career with stops in insurance sales, radio and entrepreneurship has given world-touring speaker and Opportunity Rocks President Marvelless Mark Kamp plenty of perspective to share when it comes to maximizing business potential. In a high-energy, rock 'n' roll-themed presentation, Kamp will combine humor, audience interaction and the innovative tactics of notable rock stars in this presentation. Focusing on four key principles, the strategies and tools shared by Kamp will be applicable to all generations and businesses, setting the stage for the week ahead.

ISSA Lunch And Learn: Culture Eats Strategy For Breakfast

Sponsored by Essendant
Monday, Nov. 18 • 11:45 a.m. – 1 p.m.

Kristen Hadeed

Monday's schedule features a lunch and learn hosted by Kristen Hadeed, founder and CEO of Student Maid, on the importance of employee morale. While companies are understandably concerned about day-to-day concerns such as margins, budgets and equipment requirements, Hadeed will explain how none of those seemingly important factors hold any weight without a firmly established work culture. From hospitals to offices and universities, cleaning staffs are only as efficient as the employees want to be. As a global consultant for facility managers and entrepreneur in the commercial cleaning industry, Hadeed will share her insights — often bluntly — on how to avoid employee burnout and disengagement.

M&A In The Jan/San Sector

Wednesday, Nov. 20 • 9 a.m. – 10 a.m.

Mark Herbick Tim Shea

Headlining the educational sessions for Wednesday are Mark Herbick, CEO of Pursant LLC, and Tim Shea, managing director at Piper Jaffray & Co., presenting a janitorial and cleaning-focused presentation on mergers and acquisitions (M&A). Both Shea and Herbick have an extensive history completing high-equity transactions in the jan/san sector. The seminar will dissect current market trends and how managers can identify the best buy-or-sell opportunities. Attendees will also gain insight on near-term market projections as it pertains to the industry.

Technology For Tomorrow

Thursday, Nov. 21 • 9 a.m. – 10 a.m.

The final keynote presentation of the conference comes in the form of a four-person technology expert panel, each with renowned levels of experience in product development, research promotion or marketing: Phil Duffy, vice president of innovation at Brain Corporation; Jon Hill, president at LaserClean Systems; Greg Scott, co-founder at Service Robotics & Technologies; and Brady Watkins, head of commercial automation at Softbank Robotics America. From drones to robotic floor scrubbers, technology in the cleaning industry has made a profound effect on efficiencies, simplicity and the shifting role of custodians themselves. Understanding the implications is essential for employee morale and making sound investments. As technology becomes a growing component of commercial cleaning, the panel will analyze current and future technology implications — and how managers can implement new practices and tools.

All photos courtesy of ISSA.

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Educational Opportunities At Industry Event