CASE STUDY: Improving Processes With Restroom Cleaning Equipment
There are probably scores of in-house facility cleaning professionals that share the same dream. They dream of finding a machine that can solve their cleaning problems, speed up cleaning, and be so cost effective that this “dream” machine pays for itself in just a few months — or less.
Well, cleaning professional Mike Koesters, business services field operations manager for Goodwill Easter Seals Miami Valley, in Dayton, Ohio, has also had this dream. However, for Koesters, his dream has become a reality in the form of the No-Touch Cleaning system from Kaivac.
Goodwill Easter Seals Miami Valley primarily hires people with disabilities and trains them in proper cleaning methods and processes. They are responsible for more than two million square feet of commercial space per day.
As the organization grew, concerns mounted about the speed of the cleaning process and how uniform the cleaning was. In other words, the building executives expected to see the same high-quality cleaning results every time, no matter who used the cleaning equipment, as long as he or she had been properly trained.
To address these concerns, Koesters decided to implement a Kaivac machine, and he put it to work at his largest facility. This facility has 42 large restrooms and serves between 4,000 and 5,000 people every day.
“We tried the [Kaivac No-Touch Cleaning] system, and in the first week we saw a 25 percent labor savings,” says Koesters. “So we got a second machine.”
Not only did the Kaivac equipment help cut costs and improve worker productivity, but the machines also improved health and the appearance of the restrooms on a consistent basis. Koesters was also impressed with the return on his investment.
“It did not take long at all to pay for the machines; I’d say they were paid for within about three months,” he says.
The Kaivac no-touch machines have also proven to be a problem solver for his organization. For instance, one building occupant had complained that they would like to see restrooms cleaner and healthier. The restrooms had previously been cleaned using traditional methods such as sprayers, mops and buckets. In response to the complaint, Koesters brought in a Kaivac No-Touch Cleaning system to maintenance the restrooms, and the next day the building occupant called and had changed his tune. Instead of complaining, he was now praising the cleaning, saying the restrooms looked great.
“The Kaivac No-Touch Cleaning systems have helped us quite a bit,” adds Koesters. “They keep our building occupants happy, they help us speed up cleaning and they reduce our costs. And, they are good P.R.…They tell our building occupants that we are willing to go the extra step to keep the facilities clean and healthy.”