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Another stand-out stat from the 2017 report is that despite the increases in cases of influenza, norovirus and even C. diff, cleaning programs are still designed around appearance rather than infection control.

When Contracting Profits previously surveyed facility executives in a separate study, they overwhelming claimed that “a healthy and sanitary environment” was the top cleaning priority. But according to this “2017 Report On The BSC Market,” contractors say “a clean appearance” is most important to their customers. Supplemental data supports appearance being the true priority. In other surveys, facility executives choose clean restrooms and entryways as more important than commonly touched surfaces and objects, which is where germs and bacteria lie. When examining cleaning frequencies, spot cleaning windows and entrance areas are performed more often than disinfecting high-touch surfaces.

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