This is the first year that the Building Service Contractors Association International (BSCAI) is co-locating its annual convention at ISSA/INTERCLEAN. Running from Nov. 11-13, the convention presents contractor-specific education sessions, roundtable discussions, and the always-popular productivity, supervision and bidding and estimating seminars. This year's general sessions include presentations by the Disney Institute and Bo Burlingham, editor-at-large of Inc. magazine. On Friday, Nov. 12, BSCs who have earned CBSE or RBSM certification are welcome to attend a reception featuring a speech from Olympian and author Vince Poscente.

Attendees of the BSCAI Convention have access to the ISSA/INTERCLEAN exhibit hall, keynote address and Show Floor Happy Hour.

BSCAI Education Sessions

Thursday, Nov. 11

10:15 a.m. - 11:45 a.m.

General Session: Disney's Approach to Quality Service
Presented by the Disney Institute

Friday, Nov. 12

1:30 p.m. - 2:30 p.m.

Understanding Your Bank In Today's Business World
Speaker: Jeffery M. Rubery

Documenting Your Strategic Plan
Speaker: Dana Weaver

Certification in the BSC Industry
Presented by BSCAI and ISSA

2:45 p.m. - 3:45 p.m.

BSC Legislative Update
Speaker: Perry Heidecker

Plateaus of Growth: For Small- to Medium-Sized Businesses
Speakers: Janelle Bruland and Kevin Rohan

Doing More With Less
Speaker: John EzzoGrowing Your Business Through Existing Customers
Speaker: Tim Murch

4 p.m. - 5 p.m.

How the Shifting Economy Has Affected Mergers and Acquisitions
Speaker: Gary Penrod

Plateaus of Growth: For Small- to Medium-Sized Businesses
Speakers: Janelle Bruland and Kevin Rohan

How To Increase Your Margins
Speaker: Tim Murch

Social Media as a Sales Strategy
Speaker: John Adkins

Saturday, Nov. 13

8:30 a.m. - 10 a.m.

General Session: Small Giants — Companies That Choose to Be Great Instead of Big
Speaker: Bo Burlingham

10:15 a.m. - 11:15 a.m.

Financial Statements and Ratio Analysis for BSCs
Speaker: Matt Nesbett

Client Retention: Part 1
Speaker: Barney Gershen

Service Diversification
Speaker: John Ezzo

10:15 a.m. - 4 p.m.

Bidding and Estimating Seminar
Speakers: Al Berry and Steve Shuchat
Separate registration fee required

11:30 a.m. - 12:30 p.m.

Insurance Company "Got-cha's": Common Insurance Coverage Gaps In the BSC Industry
Speaker: David Tate

Client Retention: Part 2
Speaker: Barney Gershen

Motivate the Best; Get Rid of the Rest
Speaker: Troy Hopkins

Finding Your Next Customer
Speaker: John McCann

1:30 p.m. - 4 p.m.

Productivity Seminar: Improve Productivity, Maintain Quality
Speaker: Jim Harris

Supervision Seminar: Employee Communications
Speaker: Todd Hopkins

Supervision Seminar: Motivation and Training
Speaker: LeRoy Dock
(the supervision seminar will also be presented in Spanish by Julie Garcia)




POSTED ON: 10/12/2010