Are you communicating via video programs, such as Skype? If not, maybe you should be, according to Terry Brock, a technology and marketing consultant. Brock discusses ways that cleaning industry professionals can connect and collaborate with customers, industry peers and employees in this Skype interview with Contracting Profits' Deputy Editor Lisa Ridgely.

Brock was also featured in Contracting Profits' May 2011 cover story, "Staying In Touch."

posted on 5/16/2011