In the next few articles we are going to look at different aspects of workloading, scheduling, job cards, quadrant cleaning and using the right equipment. Using Job Cards correctly can be a tremendous help in workloading and scheduling any size account. Most of us have used our own version of a Job Card for years since we often have developed lists of tasks to be done. Some are very basic while others tend to be overwhelming in detail. A well thought out, balanced Job Card can go a long ways in reinforcing training and act as a guide when a worker is on their own.

A Job Card is simply a list of all tasks to be performed and their frequency. Better Job Cards will actually have a start time (Example: 5:00 – 5:15 PM – clock in, set up cart, inspect equipment and begin in room 101) and cover when and where a worker should be having their breaks. 

This can be beneficial if a customer notes that “Tom is always taking a break and doesn’t seem to be getting much done.” Supervision can easily verify if Tom is taking his break at the correct time in the approved area and report back to the customer with the concerns. Of course, using the customer’s TV or eating their lunch at someone’s desk would be unacceptable.

Once the account has been workloaded and a schedule developed, supervision can transfer this data to customized Job Cards for each workers. You can use titles such as Janitor # 1, 2, 3 or Schedule # 1,2 3 or whatever works for your environment. Another aspect of the Job Card is to help identify Quadrant Cleaning tasks which can be covered in greater detail in a future article. 

Your comments and questions are always welcome. I hope to hear from you soon. Until then, keep it clean…..


Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678.314.2171 or