Periodically I like to get back to the basics of cleaning since we all can benefit from reminders along the way for the steps necessary to clean a facility effectively and safely.

All work should be based on a well thought out schedule as well as the Inspect/Do principle. The schedule is necessary since performing a given task in an area can be once per week or once per shift (therefore three days per day). The degree of cleaning is important as well in that one would not normally dust each visit unless it was a high dust area or required more frequent dusting. The Inspect/Do concept may require additional training since there is a judgment factor involved. An example is to inspect a conference room to see if it was used at all. If so, then it may require a full clean. If not, then only periodic dusting and other quadrant tasks may be necessary. Following are some tasks that should be included in cleaning an office area as you Inspect/Do:

1. High to low dusting as per schedule. Vents and door frames do not need to be cleaned daily but should be on a schedule so that the work is balanced out over a period of time for the entire area. Note that high dusting is usually defined as above 72 inches and below 10 or 12 feet. Beware of not defining the maximum height since above 10 or 12 feet should come under tag work or project work.

2. Clean phone head sets and key pads unless directed to do otherwise. Trained workers will know how to clean these surfaces without causing damage. In most cases, the cleaner will use a moistened cloth to wipe the surfaces without ever spraying the unit itself.

It is important that workers are aware of the Inspect/Do principle as well as following a predetermined schedule. Your comments and questions are important. I hope to hear from you soon. Until then, keep it clean...

Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678-314-2171 or