Creating a Daily Schedule that allows the crew to perform the work in an effective and efficient manner is an ongoing challenge for most of us.  The first time an onsite Supervisor tries to create such a schedule they need to consider the following:

• Names of workers on the shift including their experience, strengths, weaknesses and limitations.

• The assigned hours based on the contract or other factors.

• Start/stop times with scheduled breaks and other down time.  This is important in establishing accountability.

• The area they will be servicing (example: 1st floor, rest rooms, executive offices, etc.)

• The tasks they are to perform each day with time limits for an area or task.

• Any special requirements/exceptions to the daily schedule.

• The actual time needed or used to conduct the tasks.

• Time wasters, emergencies, potential conflicts that either need to be factored in or accounted for in some way.

Over time, the onsite Supervisor may need to adjust the workload for one or more workers to rebalance their jobs.  An example is that even though there are fewer trash cans in the executive areas of a building, the level of detail may be much higher therefore generating a lower productivity rate for the square footage involved.  Potential conflicts include requests outside the daily schedule that have to be addressed and negatively impacting completion of other tasks.  

There really is no such thing as a “routine schedule” although there should be routine tasks performed each day subject to unavoidable interruptions.  The Supervisor must have flexibility in responding to day to day needs and challenges.  

Your comments and questions are always welcome.  I hope to hear from you soon.  Until then, keep it clean…


Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678.314.2171 or