Rear view of man gesturing with hand while standing against defocused group of people

Looking to make the most of your educational experience at the BSCAI 2019 Contracting Success Conference? BSCAI will offer three pre-conference seminars on Wednesday, Nov. 20, 2019, at the Bellagio Hotel. Brush up on the bidding and estimating process, learn more effective employee training methods and hear how you can create efficiencies in your company. See times and details below and register online for the conference at

Bidding and Estimating Seminar

Wednesday, Nov. 20 | 8 a.m. – 4 p.m.
Led by Curtis McLemore, CEO, McLemore Building Maintenance, Inc.; Steve Shuchat, CBSE, President, Clean All Services

Curtis McLemore Steve Shuchat

The bidding and estimating seminar is a course designed for novices to the BSC industry and will show you a step-by-step approach for pricing your services in today's competitive marketplace. Attendees will receive an overview of the components that are part of every contractor's cost estimate, including how to properly determine supply and equipment costs, review the correct method for determining employer tax/insurance rates and outlining standard overhead costs to learn the use of technology to support this process. Please note there is an additional cost of $175 for this course.

Supervision Seminar

Wednesday, Nov. 20 | 10 a.m. – 12:30 p.m.
Led by Jason Courtney, Franchise Owner, Office Pride Commercial Cleaning; Olon Hyde, CBSE, VP of Operations, Office Pride Commercial Cleaning

Jason Courtney Olon Hyde

Part 1 - Employee Training: Improper training may be costing you more than you think. Learn how poor training is dragging down your company and strategies to ensure your new employees get started on the right foot, creating a top-performing workplace.

Part 2 - Employee Communications: Most companies believe they do a pretty good job of communicating with their employees; but surveys show that it could be costing you some of your best employees. Learn communication techniques and best practices that will increase motivation and trust in your organization.

Productivity Seminar

Wednesday, Nov. 20 | 1 p.m. – 2:30 p.m.
Led by Pat Fragomeni, CBSE, Sr. Consultant, Concepts 4

Pat Fragomeni

The seminar will demonstrate how strategic refinement of key processes will enhance productivity while meeting quality objectives.

Part 1: Simple steps to sustainable productivity beginning with evaluation of current productivity; followed by offering sound management principles and industry proven methods designed to eliminate wasted time. The results lead to increased production and improved quality allowing for more competitive wages.

Part 2: How supervision and operational leadership impacts the delivery of service and customer retention. Understanding how operational leadership impacts every aspect of the customer experience from pricing, safety and quality to increased retention.