sponsored
Disney's Approach to People Management Presented by Disney Institute
Las Vegas Convention Center
10:30 a.m. – 12:30 p.m.
Welcome Reception
6 p.m. – 7 p.m.
Las Vegas Convention Center
7:15 a.m. – 8:15 a.m.
Roundtables
Las Vegas Convention Center
8:30 a.m. – 9:30 a.m.
Supervision Seminar
1:30 p.m. – 4:15 p.m.
Mission Critical Accounting
Presented by Stanley Doobin, Harvard Maintenance
1:30 p.m. - 2:45 p.m.
Six Ways to Enhance your Peer Group Experience
Presented by Chris Stathakis, Stathakis
1:30 p.m. - 2:45 p.m.
Paying with More than Money
Presented by Gary Collins, CBSE, Supreme Maintenance Organization
1:30 p.m. - 2:45 p.m.
Winning the "Bid" and Winning the Customer
Presented by Dick Ollek, CBSE, Consultants in Cleaning, LLC and Tripod Learning Associates
1:30 p.m. - 2:45 p.m.
Mergers & Acquisitions 101: Looking Toward 2012
Presented by Gary Penrod, CBSE, Gary Penrod and Associates and John Herbots, CPA, Gary Penrod and Associates
3 p.m. - 4:15 p.m.
Plateau's of Growth - Part One: Operations
Presented by John Ezzo, CBSE, New Image Building Services, Inc.
(This session is specially designed for medium-sized businesses.)
3:00 p.m. - 4:15 p.m.
Using Technology to Enhance BSC Operations
Presented by Linda Pendergrass, CQM, Cavalier Services, Inc. and Erik Kadlubowski, Woodley Building
Maintenance
3 p.m. - 4:15 p.m.
Becoming the Digital Destination of Choice
Presented by Mike Nikolich, SmithBucklin
3 p.m. - 4:15 p.m.
Plateau's of Growth - Part Two: Sales
Presented by John Ezzo, CBSE, New Image Building Services, Inc.
(This session is specially designed for medium-sized businesses.)
4:30 p.m. - 5:45 p.m.
What No One Has Told You About Being a Skilled Manager
Presented by Ronald Cohn, PhD, Ralston Consulting Group
4:30 p.m. - 5:45 p.m.
Succeeding at Schools
Presented by Julie Garcia, PhD, CBSE, CQA, Action Service Corporation
4:30 p.m. - 5:45 p.m.
8 a.m. – 5:00 p.m.
Productivity Seminar
8 a.m. – 10:45 a.m.
Successful Branching Through Powerful Teamwork
Presented by James D. Heck, TEAM MJV
8 a.m. - 9:15 a.m.
Technology in Training - The World, It is a Changin'
Presented by Dick Ollek, CBSE, Consultants in Cleaning, LLC and Tripod Learning Associates
8 a.m. - 9:15 a.m.
How to Respond to Customer Complaints
Presented by Todd Hopkins, CBSE, Office Pride Commercial Cleaning Services
8 a.m. - 9:15 a.m.
The Steps to Building a Successful Marketing and Sales Program for Your Company - Part 1
Presented by Dana Weaver, L. Dana Weaver Consulting
8 a.m. - 9:15 a.m.
Managing and Navigating your Growth as a BSC
Presented by Jamie van Vuren, Bee Line and Andre van Vuren, Bee Line
(This session is specially designed for small to medium-sized businesses.)
9:30 a.m. -10:45 a.m.
What's New and Important in Employment Law for 2011
Presented by Perry Heidecker, Milman Labuda Law Group, PLLC.
9:30 a.m. -10:45 a.m.
The Steps to Building a Successful Marketing and Sales Program for your Company - Part 2
Presented by Dana Weaver, L. Dana Weaver Consulting
9:30 a.m. -10:45 a.m.
Interactive Closing General Session
11 a.m. – 12:15 p.m.
BSCAI Convention Schedule
All events at the Bellagio Hotel, unless listed otherwise
Thursday, October 20
BSCAI Opening General SessionDisney's Approach to People Management Presented by Disney Institute
Las Vegas Convention Center
10:30 a.m. – 12:30 p.m.
Welcome Reception
6 p.m. – 7 p.m.
Friday, October 21
BSCAI New Member BreakfastLas Vegas Convention Center
7:15 a.m. – 8:15 a.m.
Roundtables
Las Vegas Convention Center
8:30 a.m. – 9:30 a.m.
Supervision Seminar
1:30 p.m. – 4:15 p.m.
Mission Critical Accounting
Presented by Stanley Doobin, Harvard Maintenance
1:30 p.m. - 2:45 p.m.
Six Ways to Enhance your Peer Group Experience
Presented by Chris Stathakis, Stathakis
1:30 p.m. - 2:45 p.m.
Paying with More than Money
Presented by Gary Collins, CBSE, Supreme Maintenance Organization
1:30 p.m. - 2:45 p.m.
Winning the "Bid" and Winning the Customer
Presented by Dick Ollek, CBSE, Consultants in Cleaning, LLC and Tripod Learning Associates
1:30 p.m. - 2:45 p.m.
Mergers & Acquisitions 101: Looking Toward 2012
Presented by Gary Penrod, CBSE, Gary Penrod and Associates and John Herbots, CPA, Gary Penrod and Associates
3 p.m. - 4:15 p.m.
Plateau's of Growth - Part One: Operations
Presented by John Ezzo, CBSE, New Image Building Services, Inc.
(This session is specially designed for medium-sized businesses.)
3:00 p.m. - 4:15 p.m.
Using Technology to Enhance BSC Operations
Presented by Linda Pendergrass, CQM, Cavalier Services, Inc. and Erik Kadlubowski, Woodley Building
Maintenance
3 p.m. - 4:15 p.m.
Becoming the Digital Destination of Choice
Presented by Mike Nikolich, SmithBucklin
3 p.m. - 4:15 p.m.
Plateau's of Growth - Part Two: Sales
Presented by John Ezzo, CBSE, New Image Building Services, Inc.
(This session is specially designed for medium-sized businesses.)
4:30 p.m. - 5:45 p.m.
What No One Has Told You About Being a Skilled Manager
Presented by Ronald Cohn, PhD, Ralston Consulting Group
4:30 p.m. - 5:45 p.m.
Succeeding at Schools
Presented by Julie Garcia, PhD, CBSE, CQA, Action Service Corporation
4:30 p.m. - 5:45 p.m.
Saturday, October 22
Bidding and Estimating Seminar8 a.m. – 5:00 p.m.
Productivity Seminar
8 a.m. – 10:45 a.m.
Successful Branching Through Powerful Teamwork
Presented by James D. Heck, TEAM MJV
8 a.m. - 9:15 a.m.
Technology in Training - The World, It is a Changin'
Presented by Dick Ollek, CBSE, Consultants in Cleaning, LLC and Tripod Learning Associates
8 a.m. - 9:15 a.m.
How to Respond to Customer Complaints
Presented by Todd Hopkins, CBSE, Office Pride Commercial Cleaning Services
8 a.m. - 9:15 a.m.
The Steps to Building a Successful Marketing and Sales Program for Your Company - Part 1
Presented by Dana Weaver, L. Dana Weaver Consulting
8 a.m. - 9:15 a.m.
Managing and Navigating your Growth as a BSC
Presented by Jamie van Vuren, Bee Line and Andre van Vuren, Bee Line
(This session is specially designed for small to medium-sized businesses.)
9:30 a.m. -10:45 a.m.
What's New and Important in Employment Law for 2011
Presented by Perry Heidecker, Milman Labuda Law Group, PLLC.
9:30 a.m. -10:45 a.m.
The Steps to Building a Successful Marketing and Sales Program for your Company - Part 2
Presented by Dana Weaver, L. Dana Weaver Consulting
9:30 a.m. -10:45 a.m.
Interactive Closing General Session
11 a.m. – 12:15 p.m.
posted on 8/1/2011
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