Case Studies & White Papers
Case studies & white papers for the cleaning professional
Floor Care: BSC Finds Compact Automatic Scrubbers Ideal For Retail Cleaning
According to Jim Henley, SR Director of Operations for USM-Horizon, retailers care about two things when selecting a contracting cleaning service: keeping floors clean and costs down. Henley works with specialty retail stores including TJ Maxx, Babies “R” Us, Michaels and Office Depot. He says that the equipment his staff uses is a big factor in a BSC’s success—and their customers’ satisfaction.
Equipment directly impacts cleaning performance, the time it takes for the job and the investment required. Horizon tried many different automatic scrubbers in its search for the ideal combination of performance, durability, ease of training and operation, and equipment price.
Henley says, “The walk-behind 20 inch Razor™ from Kent has provided the most reliable performance for us.”
He cites the machine’s simplicity as a big plus.
“No confusing buttons, knobs or switches, and it’s not bulky. The machine is easy to use for anyone. Plus, it’s durable and priced low enough to allow us to keep machines on-site, even at those stores we only clean a couple times a week.”
By choosing the walk-behind Razor from Kent, Henley concludes, “We’re now able to satisfy the most important issues for Horizon and our customers —reliable, low-cost floor cleaning that simply gets the job done.”
Celebrating BSCAI's 60th Anniversary eBook
Recognizing the 2026 Reader Choice Award Winners
2026 Emerging Leader Award
How Surfactant Use is Expanding in Commercial Cleaning
Boost Cleaning Efficiency and Sustainability in Just 40 Minutes