How she shines: At Sunshine Cleaning Company, I lead by taking responsibility for the entire business while working closely with the people who manage employees and cleaning schedules. I oversee operations, handle sales, and build client relationships, with a focus on reliable service and supporting our team.
One of my current priorities is making important information easier for the employees to access. I am developing standardized building instructions and QR codes so cleaning teams can find site-specific information about entry, alarms, supplies, and equipment. These instructions are designed to help employees feel prepared, reduce confusion, and support consistent service across our locations.
I am also developing procedures for cleaning, office operations, purchasing, vehicle use, and starting and closing client accounts. This work establishes clear expectations and helps our staff understand how their responsibilities fit together. Teamwork is central to my approach. I rely on the staff who manage scheduling and employees, all while providing overall direction and helping ensure they have the resources they need. I continue to learn about new technology and ways to improve our business.
For me, leadership means being willing to learn, solve problems, and put practical systems in place that support both our employees and our customers.
Years in the industry: 11 years
Job responsibilities: I oversee all aspects of Sunshine Cleaning Company, providing leadership and direction for daily operations and business growth. I handle sales, pursue new business opportunities, and build and maintain client relationships. I oversee the staff responsible for employee management and cleaning schedules, along with service quality, financial operations, supplies, and equipment. I also develop company policies and procedures and introduce technology, including standardized building instructions and QR codes, to improve communication, efficiency, and accountability. My focus is to support our team, deliver reliable service, and strengthen the company for continued growth.
Career path: I began by cleaning homes and offices for family and friends. I have always been a neat, organized person, and cleaning was a skill that came naturally to me. What started with helping people I knew grew into a career in the professional cleaning industry. Working hands-on gave me an understanding of the effort and attention to detail that quality cleaning requires.
Today, I oversee all aspects of Sunshine Cleaning Company, including sales, client relationships, and overall business operations. I work closely with the staff who manage employees and cleaning schedules, and I continue developing procedures and introducing technology to support our teams.
My career has grown from personally cleaning spaces to leading a company, while keeping the same pride in doing the job well.
Best advice received: The best career advice I have received is to stay true to who I am and believe in my business. When I have confidence in my work, it helps others trust our company, too. Equally important is having clear procedures in place so everyone understands their responsibilities and expectations. I carry that advice into my leadership at Sunshine Cleaning Company, by staying true to my values and building systems that support consistent, dependable service.
Fun fact: People might be surprised to learn that even though I oversee Sunshine Cleaning Company, I still go out and clean, too. It keeps me connected to the work and to the people who make our company successful. I believe in leading by example, and I want my team to know that I am willing to roll up my sleeves and work alongside them. I have never lost the pride in a job well done that first brought me into this industry.