How she shines: Leadership: Rebecca leads by example. In less than two years at Everclean, she went from Operations Manager to Director of Operations to Vice President of Client Success, and she is now responsible for Everclean's Facility Services operations. She earned each step by consistently delivering for clients and for her team. She communicates clearly and directly, keeping teams across different regions connected and aligned. She believes client relationships are built in person and makes time to meet clients and site teams face to face, including her upcoming visit to our Vancouver Island clients in Victoria and Nanaimo. She holds herself to the same standards she expects from others, and people trust her because of it.
Teamwork: Rebecca has built and supported strong teams throughout her career. Before Everclean, she led five managers and more than 260 employees at BEST, providing coaching, mentorship, and performance reviews. She brings that same commitment to our team. She is available any time of day to help with whatever comes up, and she regularly goes out of her way to get us what we need right away. She doesn't put things off. She acts in the moment and makes decisions rather than waiting. When we need something, she fights for us to get it. She is a true advocate for her team.
Development: Rebecca's own career shows how much she values growth. She started as a line cook and became a kitchen manager within about two years, then managed multiple café locations before moving into facility services. With 10 years in hospitality and events and five in janitorial and facility services, she has also earned her Lean Six Sigma Green Belt. She helps her team grow the same way. Reporting to her is relatively new for me, but I have already learned a great deal and feel empowered to move things forward for the company. She brings me in on key decisions and asks for my opinion when she could easily make the call herself. We are often on the same page, but she still asks, because she values a different perspective when there is one.
Rebecca makes the people around her better, and she has earned this recognition.
Years in the industry: 15 years
Job responsibilities: Rebecca currently serves as Vice President of Client Success, Facility Services, Everclean Facility Services. She brings 15 years of management experience—10 in hospitality and events, and five in janitorial and facility services. She leads Everclean's Facility Services operations across North America. She is accountable for client satisfaction and retention, and sets the strategy for service quality across the portfolio. She manages the operations managers who run the regional portfolios. She uses her Lean Six Sigma Green Belt training to improve processes and bring in new ideas that raise service standards and strengthen long-term client partnerships.
Career path: Rebecca began her career in Rio de Janeiro. After her marketing internship, she joined Concept Marketing Promocional as an Event Planner Intern and was promoted to Event Manager. In that role, she ran large, high-profile business-to-business (B2B) events and trade shows for clients such as BP and SHV Energy, as well as managed budgets, suppliers, contracts, and teams.
In 2016 she moved to Vancouver and started over, taking a job as a line cook at Tacofino. Within two years, she had been promoted to Supervisor, then Sous Chef, then Kitchen Manager, where she was responsible for a team of 20, labour targets, inventory, and supplier negotiations. She went on to become Multi-Unit Manager at Railtown Cafe and Catering, running two locations and their budgets, staffing, and operations. In 2022 she moved into facility services with BEST, first as a Project Manager and then as an Operations Manager. There, she managed a $10 million portfolio, built the annual budget across five accounts, and led five managers and more than 260 employees.
Rebecca joined Everclean in 2024 as an Operations Manager. She was promoted to Director of Operations in January 2026 and to Vice President of Client Success in August 2026. She now leads Everclean's Facility Services operations. Her path shows what sets her apart: Rebeccas has been willing to start over, work her way up, and earn every step through hard work and results.