How she shines: Women can shine in leadership roles in the janitorial industry by combining strong operational knowledge, people leadership, attention to detail, and relationship-building skills. The janitorial industry is about much more than cleaning. Successful leaders manage employees, budgets, schedules, safety requirements, quality control, customer expectations, and sometimes multiple facilities at once. Women who understand both the operational side of the business and the importance of building trust can create a powerful leadership presence.
Mya leads by example. She understands the work her team performs, sets clear expectations, holds people accountable, and recognizes employees who consistently do a great job. At the same time, she creates an environment where employees feel respected and supported. Communication is another major asset of hers. As a janitorial leader, Mya frequently interacts with facility managers, executives, employees, vendors, and contractors. Being able to listen to concerns, solve problems quickly, and communicate professionally helps her turn a cleaning company from simply a vendor into a trusted business partner. Women can also bring innovation to an industry that continues to evolve. Technology, environmentally responsible products, automation, data-driven inspections, and better workforce-management systems are changing how cleaning companies operate. Mya is a leader who embraces these tools to improve efficiency while maintaining high service standards.
Most importantly, women should not feel that they need to change their leadership style to succeed in a traditionally male-dominated environment. A woman shines in janitorial leadership when she can walk into a facility, understand what needs to happen operationally, motivate her team to deliver it, and confidently sit across the table from executives to discuss performance, solutions, and growth. Mya brings confidence, preparation, consistency, and results that establish her credibility.
Great leadership in janitorial services is not about who holds the mop—it is about who can build the team, earn the client’s trust, solve problems, and create a standard others want to follow.
Years in the industry: 22 years
Job responsibilities: Mya oversees the whole company.
Career path: Mya has dedicated 22 years to the industry.
Best advice received: Maintain perseverance.
Fun fact: People may be surprised to find out how many years she has worked in the industry.