How she shines: Lisa Dominy is an exceptional Cleaning Staff Supervisor whose dedication extends far beyond her team. She leads by example, trains and supports staff, performs quality-control inspections, and ensures campus spaces are ready for camps and conferences. Despite staffing challenges, Lisa maintains high standards and a positive attitude. Her leadership, passion, and commitment have earned the respect of staff, faculty, and students. Lisa is truly a Woman of Clean!
Years in the industry: 28 years
Job responsibilities: Lisa is responsible for providing supervision and scheduling the cleaning staff who provide safe, clean, and attractive facilities for students, staff, and the public. She also works to ensure compliance with relevant work orders, the availability of required equipment, and that assignments are completed in a safe, proper, and timely manner using approved supplies.
Lisa's principal duties include: assuming overall responsibility for the organization of the cleaning operation in campus buildings, maximizing the efficiency of the staff; providing supervision of cleaning staff—overseeing department functions, including hiring/termination recommendations, planning, scheduling/coordinating activities, training, advising, and consulting, for the purpose of ensuring that the buildings are maintained in a clean and attractive manner; working closely with cleaning staff to identify student labor needs, schedules, ad hoc schedule needs, grant amount, time worked and quality of work performed; working with Student Employment Coordinator to address performance issues or labor needs; working with cleaning staff to monitor inventory of cleaning supplies, chemicals, equipment and materials; working collaboratively with the Office Coordinator to ensure the inventory system accurately reflects supplies and ordering schedules; planning for and coordinate delivery of appropriate training (formal and informal) for all cleaning staff, including student workers; and providing regular walk-throughs of areas being cleaned to ensure quality; ensuring that all Health & Safety procedures are followed.
She also works effectively with external temporary agencies for temporary staffing needs; collaboratively with the custodial and trades staff for maintenance needs; and effectively with the work order system, ensuring assigned tasks for herself and cleaning staff are completed in a timely manner.
Career path: Lisa has held three different general cleaning positions at Wartburg College and two leadership roles—one was the Cleaning Coordinator and the other is her current role as Cleaning Staff Supervisor.
Best advice received: Remember that the students are the same age every year, and you get another year older.
Fun fact: People might be surprised to learn that Lisa is a homebody that loves to focus on family.