How she shines: Franca is the backbone of our organization, leading customer service, accounting, manufacturing, purchasing, and logistics with integrity and exceptional communication. With 30+ years of experience, she fosters collaboration, mentors employees, and champions internal growth. Her training, leadership, and positive culture have contributed to outstanding retention, while her unmatched product knowledge and dedication to continuous learning make her an invaluable leader and role model.
Years in the industry: 36 years
Job responsibilities: Franca is responsible for managing all of our internal office and warehouse staff, including customer service, accounting, purchasing, manufacturing, and shipping/receiving.
Career path: Franca worked her way up from Customer Service Rep to Manager of Customer Service to Purchasing and Manufacturing Manager, all before moving into the Office Manager position and overseeing all of these areas.
Best advice received: Treat people with respect and the same way you would hope to be treated. And provide them with a quality product.
Fun fact: Franca cannot swim and enjoys ridiculously hot food.